SafariBookings has received complaints from clients about Natural World Kenya Safaris.

Reviews

Sort By: Date Most Helpful Rating 51-60 of 204 Reviews
Elena Saliba   –  
Malta MT
Visited: December 2019 Reviewed: Dec 17, 2019

Email Elena Saliba  |  20-35 years of age  |  Experience level: first safari

Perfect!
5/5

Natural World Kenya Safari's gave us a perfect holiday! It was perfect from beginning to end! Booking the safari was easy and communication was so smooth. Our guides were excellent, Joshua and Edward, they knew everything about the animals and made the experience so special. We stayed at Leopard hill lodge which was amazing! All the staff at Leopard hill lodge, Maureen, Wilson and Milton were super welcoming. The food was fantastic, chef Robert prepared delicious meals every day. I couldn't recommend Natural World Kenya Safari's and Leopard hill lodge enough!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Dec 19, 2019

Greetings to you in Malta,

Thank you for your generous feedback. With Natural World Kenya Safaris you are guaranteed smooth service from the beginning to end. Your tour manager and tour guides excellently made your safari experience special. Leopard Hill also got to provide privacy, great food, exclusivity and magnificent views in the heart of Naboisho Conservancy.

We look forward to seeing you again Elena..☺

Grzegorz Kordowski   –  
Jersey JE
Visited: December 2019 Reviewed: Dec 10, 2019

Email Grzegorz Kordowski  |  35-50 years of age  |  Experience level: first safari

Awesome! Everything Perfect! Everyone very helpful and wanted our experience to be the best!
5/5

Thank you Esther, Thank you Peter, thank you Bob and James! Everything was awesome! We are perfectly sure that we will ask your company to organise our next safari as well! Despite not the perfect weather, Peter managed to show as all Big 5 animals, and much more! I can highly recommend Natural World Kenya Safaris to everyone!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Dec 19, 2019

Jambo Grzegorz Kordowski from Jersey,

As Natural World Kenya Safaris we appreciate Esther, Peter, Bob and James for their warm welcome and great service they accorded you. This makes us grateful to hear that you are considering another tour with us! You are all very much welcome and we will be happy to plan many more memorable experiences!

Asante & Karibu Tena!

Christin Burmeister   –  
Germany DE
Visited: November 2019 Reviewed: Nov 27, 2019

Email Christin Burmeister

Perfectly Organized and GREAT Kibo Safari Camp
5/5

Beforehand, all my emails were answered promptly and with all details needed. All our wishes (private jeep, children car seats, Kibo Safari Camp) were fulfilled. Safari guide was always on-time and acknowledged our small kids (3y, 1y) and the limits with them. The accommodation at Kibo Safari Camp was perfect. The staff was so friendly and helpful. Amboseli Nationalpark offered so many animals to watch, the Elephant groups were giant! The transports/pick-ups form Nairobi and to Mombasa/Diani Beach were running absolutely smoothly! We are very thankful for that experience!!!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Nov 28, 2019

Jambo Christin Burmeister from Germany,

Thank you for choosing Natural World Kenya Safaris to plan your private tour as you requested: a private 4x4 LandCruiser Jeep, the children's car seats as well as accommodation at Kibo Safari Camp.

We acknowledge that this tour package was special - safari at Amboseli National Park, and then heading off for a Diani resort vacation of rest and relaxation on a fun, fast & comfortable train.

Karibu Tena Africa!

Julie Camilla Meyer   –  
Norway NO
Visited: November 2019 Reviewed: Nov 12, 2019

Email Julie Camilla Meyer  |  20-35 years of age  |  Experience level: first safari

Great experience!
5/5

I had a really good trip to Masai Mara with Natural World Kenya Safaris. The guide was really friendly and fun to travel with and he had a lot of knowledge about the animals and the park itself. I felt good taken care of during the whole trip, and both the car and the camp were comfortable and very nice! No complains :-)

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Nov 14, 2019

Jambo Julie Camilla Meyer from Norway,

We are grateful that you had a great experience touring Maasai Mara Game Reserve.

Thank you for notifying us that you felt well taken care of. Our goal is for every guest to feel safe throughout the safari even when travelling alone with his/her tour guide & driver. Our private safaris are to ensure comfort and flexibility as per your needs.

Asante for your feedback☺

Volker Ulrich   –  
Germany DE
Visited: August 2019 Reviewed: Nov 7, 2019

Email Volker Ulrich  |  35-50 years of age  |  Experience level: first safari

All around well organized safari on a high level
5/5

Clear and fast communication (especially with Esther). Very well located noble lodge (Ashnil Mara) with excellent game drives. And on top of that we got nice presents for our guests. Transport also went smoothly. All animals seen, gladly again. Asante!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Nov 12, 2019

Jambo Volker Ulrich from Germany,

Thank you for booking your Maasai Mara tour with the notable Esther from Natural World Kenya Safaris.

We are glad you left with memories of Kenya's beauty. We look forward to hosting you again!

Karibu Tena!

George McElroy   –  
United Kingdom UK
Visited: September 2019 Reviewed: Nov 6, 2019

Email George McElroy  |  50-65 years of age  |  Experience level: first safari

Tour of Masai Mara reserve exceeded our expectations.
5/5

Communications were good throughout. Transport arrived at our hotel as scheduled. We joined 2 others making a group of 4 which was perfect for our van leaving a little bit of rattle room - these vans are amazingly robust and can glide over most terrain. The guide, James, was very good throughout and all arrangements and timings worked out well. Our hotel at the Masai Mara (comfort level) was excellent. The safari was first class and exceeded our expectations. Our driver got us to the right place at the right time and nothing was too much trouble. We saw just about everything the Masai Mara has to offer - there seemed to be a special on fresh zebra and wildebeest because we saw numerous groups of cheetas and lions gorging themselves over the 2 days were were in the reserve. We also spotted a leopard sleeping in a tree! Overall an excellent tour and we have superb photographs to remind us of our safari

Chiara Masi   –  
Kenya KE
Visited: October 2019 Reviewed: Nov 5, 2019

Email Chiara Masi  |  20-35 years of age  |  Experience level: first safari

Confortable, funny and relaxed!
4/5

The communication was very good, they are always available and they answer to your questions very quickly! The service, the driver makes you fell like a very guest, they know to take care about the customer! One thing that for me was a little bit bad was that sometimes is a must that you have to give the tip or they ask you a tip, yes in a good way, but for me a tip is something more that if you want you can give! It's not a must!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Nov 6, 2019

Jambo Chiara Masi from Kenya,

Natural World Kenya Safaris invests in getting the best drivers/guides in the tourism industry. This does not mean that you cannot have that special preference of an individual driver guide. If you do decide to choose your driver/guide at safari booking, we shall allocate him to your safari if available for the dates. If not, you can always make another choice or simply let us do it for you.

Our main goal is your satisfaction: providing you with the experience of a lifetime.

Individual waiters, porters, the driver/guide and other service providers may provide exemplary service and it is your discretion to decide to tip. The amount is dependent on your evaluation of the quality of the service rendered.

We apologise that you did not find the process friendly.

Thank you for your feedback.

Marie-Louise Cole   –  
France FR
Visited: September 2019 Reviewed: Oct 22, 2019

Email Marie-Louise Cole  |  65+ years of age  |  Experience level: over 5 safaris

Great Safari with excellent guidance
5/5

We just came back from a 13 days safari in Kenya with Natural World Kenya Safaris and would like to share our experience. Safari was well organized and the response from the Tour Operator was Always timely and complete. Our questions were answered very quickly. The lodges were great and the visits and sights were exactly as hoped for. Our driver/guide Noah was knowledgable and patient. He was a very good companion and we enjoyed his good nature and fine humour. We very delighted with the areas visited, the quality of the accommodations and the food. We would recommand Natural World Kenya Safaris to the most demanding travellers.
We Always had the feeling we were special in the way we were treated and we definitely would go back on a safari with them.
They also took good care of us when we went to Mombasa at the end of our safari for the "Beach" part of our holiday.
We visited Samburu, Ole Pojeta, the Aberdares, Lake Nakuru, Lake Naivasha, Amboseli where we got a glimse of Kilimanjaro, Tsavo West and Tsavo East. Wonderful parks and diversity of wildlife/landscapes. Can you tell we are in love with Kenya?

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Oct 23, 2019

Jambo Marie-Louise Cole from France,

Thank you for joining Natural World Kenya Safaris on the 13 days/12 nights Kenya safari tour stopping at Samburu, Aberdares , Ol Pejeta , Lakes Nakuru & Naivasha, Amboseli, Tsavo West & Tsavo East National Parks, reserves and wildlife sanctuaries.

We shall make your tour manager John know about your appreciation of his efforts at coordinating your safari planning by being responsive and providing valuable information on every step.

Your driver/guide Noah shall appreciate the special mention too for his patience & understanding, and his efforts at showing you the wildlife and essence of Kenya!

Our safari team appreciates your thanks and recommendations and also your promise of a next visit to our beautiful country Kenya.

Kerry-Louise Sings   –  
United Kingdom UK
Visited: October 2019 Reviewed: Oct 22, 2019

Email Kerry-Louise Sings  |  20-35 years of age  |  Experience level: first safari

Smashed it!
5/5

Where to start... Communication was really good from start to finish. Patricia was really helpful and accommodating to our needs and replied quickly to our emails/messages.

The pickup from our hotel was prompt and Julius explained our itinerary to us and how long each journey would take.

Julius was a fantastic driver, really friendly and knowledgeable about the animals, community, culture and the area. We would highly recommend you request him! His driving was 10/10 as we had to go into a rather precarious position to see the leopard but he had it in hand!

The places we stayed were good although some were quite a lot quieter than others which was a shame but it cannot be helped. Food was good, a lot of variety and staff were always on hand to help. I would recommend getting quite a few 50/100/200 kes notes for tips as everyone wants to help you with bags or bring you drinks!

We loved the masaai village. Our one regret is that we didn't bring gifts from home for them. Things like colouring pencils/pads/pens local foods/sweets, socks, hats, even cheap flip-flops!

We had an amazing time and we were so happy that we managed to see everything. It was a long 5 days with a lot of driving but it was broken up really well with little activities.

Thank you so much

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Oct 23, 2019

Jambo Kerry-Louise from UK,

Thank you for making time to provide feedback on the safari services provided by Natural World Kenya Safaris.

We are happy that you joined us on the 5 days Kenya safari to Amboseli with stay at Kibo Safari Camp, to Lake Naivasha area with stay at Kongoni Lodge & Maasai Mara game reserve with stay at Jambo Mara Camp.

Thank you too for your special mention of your tour contact manager Patricia who was helpful and accommodating to your needs during the safari arrangement stages, and your tour guide & driver Julius who was fantastic, friendly and knowledgeable about the animals, community, culture and safari areas.

Nice to read that you loved your safari lodges and tented camps on safari and even the Maasai village visit at Maasai Mara.

We share in your satisfaction and also look forward to your next possible visit!

Armando   –  
United States US
Visited: September 2019 Reviewed: Oct 18, 2019

Email Armando  |  20-35 years of age  |  Experience level: first safari

Amazing 3-day Safari trip with our guide Joseph
5/5

Just returned from an amazing safari trip booked with Natural World Kenya Safaris. The company is very well organized from the booking on the website, to receiving further details through email and finally to setting up the pick up and drop off once we’re in Africa. Esther, who works in their offices, was very clear and great to work with in setting up our pickup from the hotel. Then our pickup from the hotel was very sharp as our amazing driver, Joseph M., had arrived early to make sure we wouldn’t be late. We couldn’t have asked for a better guide as Joseph is incredibly knowledgeable not just about the safari and all the animals but also about the city and culture around Nairobi and all of Kenya! We spent 3 days total with Joseph and in that time he was able to show us everything we wanted to see. A feat we didn’t expect to accomplish as, outside of the normal zebras/gazelle/wildebeest you see everywhere, we were able to catch a glimpse of: the 5 musketeers (cheetahs), a leopard, a couple rhinos and the infamous baby Tira (spotted zebra)!! Tira apparently migrated back to Tanzania the day after we saw her so it was amazing to get the chance to see such a rare zebra before she left the Masai Mara area. All in all it was an amazing safari experience and no doubt if and when we come back to Kenya we will be booking with Natural World and more specifically be requesting Joseph’s company again!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Oct 30, 2019

Jambo Armando from USA,

Thank you for taking your amazing 3 days (2 nights) safari with Natural World Kenya Safaris, alongside your punctual & knowledgeable tour guide Joseph Mbote.

We are honoured to be identified as a "very well organised company." All our efforts, as from the booking process via email to the details given on our website, are to ensure you have the best safari. Esther, your tour manager, efficiently made this process easy.

We look forward to hosting you again in Africa, Kenya!

Disclaimer

  • All corporate and/or tour info is provided by Natural World Kenya Safaris, not SafariBookings
  • The tours offered by Natural World Kenya Safaris are subject to their terms & conditions