Reviews

Sort By: Date Most Helpful 61-70 of 176 Reviews
Sonali Maulik   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 19, 2019

Email Sonali Maulik  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect experience
5/5

My husband and I used Natural World to book our safari in the Maasai Mara in August. Our driver George picked us up promptly in Nairobi and drove us to the Maasai Mara river camp. George was a wonderful guide and really made our trip special. We saw all of the big five in our 4 day safari and had a great time. George really tailored the safari to what we wanted to see do and see and he was a funny and knowledgeable guide.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 20, 2019

Jambo Alena from United Arab Emirates,

Thank you for your generous feedback, noting our efforts to ensure that our customers go back home with as many memories of the safari as possible. In your case, memories from your 2 Days tour to Maasai Mara & Half Day excursion to Giraffe Center & David Sheldrick elephant sanctuary.

Our appreciation goes to your prompt tour manager Pauline who helped you plan the tour, & your safe tour guide/driver Francis Kariuki. He was with you throughout the safari in your private & clean safari minivan, stocked with bottled water & 2 pairs of binoculars.

An amazing safari it was!

Asante for choosing Natural World Kenya Safaris to enable you get an unforgettable lifelong experience!

Alena   –  
United Arab Emirates AE
Visited: September 2019 Reviewed: Sep 19, 2019

Email Alena  |  20-35 years of age  |  Experience level: first safari

Unforgettable life long experience with a great tour provider
5/5

We booked two days safari tour and half day tour to giraffes and elephants orphanage. The booking process was very prompt: I was getting the answer and detailed instructions the same day, immediately. This company is really customer orientated. Even when our 1st pick up point got changed, they arranged everything in one hour. The safari itself was amazing thanks to Mr Francis Kariuki. Good safe driver, giving necessary info on time, providing answers on our questions and even fullfilling our additional requests (we wanted to go to the supermarket). The good point your drop off area can be as per your request (hotel or airport). We were feeling very comfortable with Francis. The car was cleen every day ( safari is a dusty place), water was provided, monocles as well. Thank you very much for excellent service and lifelong experience!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 19, 2019

Jambo Alena from United Arab Emirates,

Thank you for your generous feedback, noting our efforts to ensure that our customers go back home with as many memories of the safari as possible. In your case, memories from your 2 Days tour to Maasai Mara & Half Day excursion to Giraffe Center & David Sheldrick elephant sanctuary.

Our appreciation goes to your prompt tour manager Pauline who helped you plan the tour, & your safe tour guide/driver Francis Kariuki. He was with you throughout the safari in your private & clean safari minivan, stocked with bottled water & 2 pairs of binoculars.

An amazing safari it was!

Asante for choosing Natural World Kenya Safaris to enable you get an unforgettable lifelong experience!

Sabine   –  
Germany DE
Visited: September 2019 Reviewed: Sep 18, 2019

Email Sabine  |  35-50 years of age  |  Experience level: first safari

Very reliable, wonderful safari, but jeep is better than van
5/5

I booked a safari six months before the starting date. The company is very reliable and I have always received an answer very quickly! Also the conditions and the payment via link were without any problems. The communication was excellent through all the 6 months and also the safari was amazing and the driver caring. Only the van was not really comfortable. The windows were quite small and there was almost no space for my legs. I would recommend a jeep!
Regarding the lodges: Since the daily safaris takes a whole day, there is almost no possibility to use the swimming pool (the Masai Mara Sopa Lodge closes the pool iat 6 pm), and also the gift shop was closed then. So I wonder if it is worth to pay a higher price for a comfort lodge when there is no time to use all the facilities and services anyway.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 19, 2019

Jambo Sabine from Germany,

Natural World Kenya Safaris is happy to have served you from the time you booked your 3 Days (2 Nights) safari to Maasai Mara (Group Tour) six months ago!

Your tour manager Pauline kept you up-to-date and was reliable & quick to answer all your questions. She also guided you on how to use PesaPal, a very easy & efficient mode of payment. We appreciate all our well-trained tour managers who ensure the best customer service to our guests!

All our Safari tour minivans are specially customised for the challenges of the safari experience, ensuring your journey will be safe, reliable and especially comfortable. Still some speak of the 4x4 Land Cruiser Jeep as an alternative to the safari minivan. The Jeep stands taller for slightly better viewing and no one can deny the rugged appearance of this original 4-wheel drive vehicle. And when it comes to value, the minivan clearly has the ‘money’ advantage. For those on a tighter budget, the minivan provides much the same safari experience but at a lower cost.

The customised safari minivan has proven itself over millions of safari miles with thousands of satisfied visitors. Just as it did on your group tour with your caring tour guide/driver James Mwangi.

As most lodges & camps do, Maasai Mara Sopa Lodge has its swimming pool opened at 0600hrs and closed by 1800hrs, for the guests' safety & pool maintenance. During pool hours, the staff on duty are able to keep an eye on the pool area.

To maximise on all accommodation facilities provided, you are flexible to communicate with your tour driver to let you enjoy the swimming pool & gift shop in the morning and have a game drive later in the day, or vice versa. Though on our only Maasai Mara group sharing safari, it is not possible for flexibility, customisation and freedom. This is because you share tour vehicle transport with the other travellers, and are set to follow an already planned itinerary. It would require a unanimous extension interest from all tour participants for this to happen.

All in all, we are always happy to provide our guests private & bespoke tours, no matter the level of accommodation or choice of safari vehicle.

Karibu Tena for another tour with us, and feel free to customise it as per your needs.

Joseph   –  
United States US
Visited: August 2019 Reviewed: Sep 16, 2019

Email Joseph  |  20-35 years of age  |  Experience level: first safari

Wonderful Safari with Ken!
5/5

Our Natural World Safaris experience was amazing. The day we arrived in Nairobi, we were picked up on time from NBO Airport and taken to our hotel in Upper Hill. The next morning, Ouma (Ken) picked us up in a comfortable, sturdy safari truck and drove us to Amboseli National park. This truck was the nicest out of the other safari vehicles we saw on our trip. Ken was really kind and knowledgeable of the animals, and he was with us every step of the way, making sure we had the time of our lives. He would stop wherever we wanted to let us take pictures out of the pop up top on the truck. We saw elephants, giraffes, lions, monkeys, baboons, and so many more animals! Ken was the best guide we could have hoped for! He also took us to a local village to see how the Maasai people live. It was fascinating.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 17, 2019

Jambo Joseph from USA,

As many of our guests will say, a tour guide/driver can either 'make' or 'break' a safari! For sure Ken Ouma was able to make your safari experience to Amboseli National Park an amazing one! His kindness and knowledge made your trip worthwhile, not forgetting his driving skills. With him, you were also able to visit the Maasai people and experience their ancient culture.

Travelling with the sturdy & comfortable 4x4 Land Cruiser Jeep, allowed you to better view and photograph wildlife because of its higher seating.

Thank you for your wonderful review!

Alain Vuille   –  
Switzerland CH
Visited: August 2017 Reviewed: Sep 16, 2019

Email Alain Vuille  |  35-50 years of age  |  Experience level: 2-5 safaris

5-days Safari Amboseli - Naivasha - Masai Mara
5/5

Perfect organization, magic experience. Francis has been a wonderful guide: very informative, he has a gift to see animals where nobody would, very gentle, always on time, very good driver. The lodges (Old Tukai and Mara Engai) were excellent. Highly recommended!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 17, 2019

Jambo Alain Vuille from Switzerland,

Thank you for taking our 5 days (4 nights) safari to Amboseli, Lake Naivasha & Maasai Mara.

Our goal is give each of our guests a once-in-a-lifetime experience. This happens from the onset of organising the tour to the end of the safari. We appreciate the services of your gentle & timely tour guide/driver Francis who was also very informative.

The Luxury Lodges as you state were excellent: Ol Tukai Lodge in Amboseli National Park & Mara Engai Wilderness Lodge in Maasai Mara. Located at vantage locations within the parks, thus providing easy access to the game viewing areas. They are unique in architecture and design. They also possess facilities and comfort levels of a higher standard.

The choice of accommodation is however not limited to the two, one is free to choose as per their preference & expected budget.

Asante!

Jérémie Bl   –  
France FR
Visited: August 2019 Reviewed: Sep 15, 2019

Email Jérémie Bl  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing trip!
5/5

Everything run smoothly from contact to the end.
Thanks a lot to John and to our driver Bonaya who was so great :)

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 17, 2019

Jambo Jérémie from France,

Natural World Kenya Safaris, with the efforts of your tour manager John and tour guide & driver Bonaya, is grateful to have had you as our guest.

We appreciate you noting the fact that we are determined to make sure everything runs smoothly.

We look forward to seeing you again!

Neil & Alison Hodgetts   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 13, 2019

Email Neil & Alison Hodgetts  |  50-65 years of age  |  Experience level: first safari

Perfect holiday
5/5

We had a perfect holiday thanks to Natural World Kenya Safari. They could not have been more helpful from start to finish. Esther, our contact kept us updated on our holiday and answered our many questions very quickly and honestly. The service provided far exceed our expectations. The safari was more of an adventure than a holiday. We stayed in the Karen Blixen Camp which is the perfect base for a safari, in the Mara North. We saw every animal on anyone's list. Elephants, lions, giraffes, leopards, cheetahs, hippos, wildebeest, etc. We would definitely use Natural World Kenya Safari again and would highly recommend them for anyone wanting a brilliant experience at a very reasonable price.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 17, 2019

Jambo Neil & Alison Hodgetts from United Kingdom,

Thank you for commending Esther your tour manager, who throughout the booking process was fast to honestly answer all your questions & give you updates. She was also able to customise your value-for-money tour package.

We are glad that you took your safari adventure with us to view Kenya's diverse wildlife, explore the savannahs and soak up the culture. This was greatly enhanced by your great choice of accommodation at Karen Blixen Camp. All its tents are placed with undisturbed view along the Mara River, giving unique and private game viewing to the Oloololo Escarpment and its rich wildlife.

We look forward to experiencing more adventures with you!

Pieter   –  
Netherlands NL
Visited: July 2019 Reviewed: Aug 31, 2019

Email Pieter  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good safari
5/5

Service is super good. Everything is super luxurious and the driver drives very well. Safaries are a time to remember.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 3, 2019

Jambo Pieter,

Thank you for allowing us to plan and make happen your memorable safari experience.

We take note that you saw our service as 'super good' and everything as 'super luxurious'. This would not have been possible without the help of your tour guide & driver, who drove you well & safely throughout the safari.

We welcome you all again from Netherlands!

Todd   –  
United States US
Visited: July 2019 Reviewed: Aug 30, 2019

Email Todd

Amazing experience
5/5

We did a four day, three night safari in the Masai Mara and it was terrific. This was migration season so we saw huge numbers of animals. Highlights included lions, a leopard, a lot of elephants up close and personal, a cheetah, giraffes, rhinos and crocs. The only thing we missed was a rhino, but they can be tough to find in the Mara, and it wasn't for lack of trying by our driver, who did a wonderful job getting us close to the animals for some amazing photos. A real highlight for us was our accommodation: Kandili Camp. We stayed in extremely comfortable tents, ate excellent food and were pampered by the wonderful staff. Highly recommended!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 5, 2019

Jambo Todd from USA,

What a great experience to view one of Africa's Wonders - the Great WildeBeest Migration. Experiencing it in the Maasai Mara for 4 days (3 nights) makes it terrific, as you say!

This includes enjoying plenty of game drives to see wildlife up-close, especially by the help of your wonderful tour guide & driver. He ensured that you went back home with amazing photos to share with family & friends. He was able to give you the best out of your customised itinerary, as was planned by you & your tour manager.

Thank you for appreciating Kandili Camp which offers luxury tents, excellent Mediterranean cuisine, personal and customized service, & real African hospitality.

As Natural World Kenya Safaris we value our customers, and hence look forward to take you on your next safari to see the rhino! The Rhino Sanctuary at Ol Pejeta Wildlife Sanctuary will be a great choice. It currently hosts 100 black rhinos, the largest protected population in East Africa. Also, the last two northern white rhinos left in the world live in this protected enclave.

See you then☺

Liz   –  
United States US
Visited: August 2019 Reviewed: Aug 30, 2019

Email Liz  |  50-65 years of age  |  Experience level: first safari

Excellent
5/5

We did 8 day Kenya/Tanzania Tour, it was a great experience. We enjoyed it very much. Everyone in the company is helpful, knowledgeable!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 5, 2019

Jambo Liz from USA,

Thank you for choosing Natural World Kenya Safaris to experience the combined Kenya & Tanzania safari in 8 days (7 nights). From Masai Mara to Lake Victoria to Serengeti, Ngorongoro & Tarangire.

This is a safari adventure for you to view our diverse wildlife, explore the savannahs, and soak up the East African culture.

Since we believe in walking the talk, we are glad that you really enjoyed everything and came across a team with helpful & knowledgeable people!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3
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