SafariBookings has received complaints from clients about Natural World Kenya Safaris.

Reviews

Sort By: Date Most Helpful Rating 81-90 of 204 Reviews
Jérémie Bl   –  
France FR
Visited: August 2019 Reviewed: Sep 15, 2019

Email Jérémie Bl  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing trip!
5/5

Everything run smoothly from contact to the end.
Thanks a lot to John and to our driver Bonaya who was so great :)

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 17, 2019

Jambo Jérémie from France,

Natural World Kenya Safaris, with the efforts of your tour manager John and tour guide & driver Bonaya, is grateful to have had you as our guest.

We appreciate you noting the fact that we are determined to make sure everything runs smoothly.

We look forward to seeing you again!

Neil & Alison Hodgetts   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 13, 2019

Email Neil & Alison Hodgetts  |  50-65 years of age  |  Experience level: first safari

Perfect holiday
5/5

We had a perfect holiday thanks to Natural World Kenya Safari. They could not have been more helpful from start to finish. Esther, our contact kept us updated on our holiday and answered our many questions very quickly and honestly. The service provided far exceed our expectations. The safari was more of an adventure than a holiday. We stayed in the Karen Blixen Camp which is the perfect base for a safari, in the Mara North. We saw every animal on anyone's list. Elephants, lions, giraffes, leopards, cheetahs, hippos, wildebeest, etc. We would definitely use Natural World Kenya Safari again and would highly recommend them for anyone wanting a brilliant experience at a very reasonable price.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 17, 2019

Jambo Neil & Alison Hodgetts from United Kingdom,

Thank you for commending Esther your tour manager, who throughout the booking process was fast to honestly answer all your questions & give you updates. She was also able to customise your value-for-money tour package.

We are glad that you took your safari adventure with us to view Kenya's diverse wildlife, explore the savannahs and soak up the culture. This was greatly enhanced by your great choice of accommodation at Karen Blixen Camp. All its tents are placed with undisturbed view along the Mara River, giving unique and private game viewing to the Oloololo Escarpment and its rich wildlife.

We look forward to experiencing more adventures with you!

Rasikbahi Patel   –  
United States US
Visited: August 2019 Reviewed: Sep 11, 2019

Email Rasikbahi Patel  |  65+ years of age  |  Experience level: 2-5 safaris

very good
4/5

excellent job by company and guide , enjoyed wild life

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 12, 2019

Jambo,

Thank you Rasikbahi Patel for joining our list of satisfied Kenya Safari tour participants.

Our Mission is to provide you with the experience of a lifetime. Not only are our Kenya safari tours incredibly exciting, adventurous and truly unforgettable, but also surprisingly affordable too.

We take note of your generous feedback.

Asante!

Gaurav Jha   –  
Singapore SG
Visited: August 2019 Reviewed: Sep 1, 2019

Email Gaurav Jha  |  20-35 years of age  |  Experience level: first safari

Superb experience, will recommend to others
4/5

Esther was really helpful in managing the trip planning.
Christopher our tour good was friendly and helpful. No glitches on the trip, excellent experience.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 3, 2019

Jambo Gaurav Jha from Singapore,

As Natural World Kenya Safaris, we are grateful for taking your FIRST Africa, Kenya safari with us!

We are also thankful to Esther & Christopher for representing our company standards and values, thus providing you with the experience of a lifetime!

The help from your wonderful tour manager and friendly tour guide & driver made your safari experience a smooth one, with no glitches☺

We are always happy when our guests go back home with excellent testimonials to share with family & friends.

Karibu Tena Africa!

Pieter   –  
Netherlands NL
Visited: July 2019 Reviewed: Aug 31, 2019

Email Pieter  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good safari
5/5

Service is super good. Everything is super luxurious and the driver drives very well. Safaries are a time to remember.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 3, 2019

Jambo Pieter,

Thank you for allowing us to plan and make happen your memorable safari experience.

We take note that you saw our service as 'super good' and everything as 'super luxurious'. This would not have been possible without the help of your tour guide & driver, who drove you well & safely throughout the safari.

We welcome you all again from Netherlands!

Todd   –  
United States US
Visited: July 2019 Reviewed: Aug 30, 2019

Email Todd

Amazing experience
5/5

We did a four day, three night safari in the Masai Mara and it was terrific. This was migration season so we saw huge numbers of animals. Highlights included lions, a leopard, a lot of elephants up close and personal, a cheetah, giraffes, rhinos and crocs. The only thing we missed was a rhino, but they can be tough to find in the Mara, and it wasn't for lack of trying by our driver, who did a wonderful job getting us close to the animals for some amazing photos. A real highlight for us was our accommodation: Kandili Camp. We stayed in extremely comfortable tents, ate excellent food and were pampered by the wonderful staff. Highly recommended!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 5, 2019

Jambo Todd from USA,

What a great experience to view one of Africa's Wonders - the Great WildeBeest Migration. Experiencing it in the Maasai Mara for 4 days (3 nights) makes it terrific, as you say!

This includes enjoying plenty of game drives to see wildlife up-close, especially by the help of your wonderful tour guide & driver. He ensured that you went back home with amazing photos to share with family & friends. He was able to give you the best out of your customised itinerary, as was planned by you & your tour manager.

Thank you for appreciating Kandili Camp which offers luxury tents, excellent Mediterranean cuisine, personal and customized service, & real African hospitality.

As Natural World Kenya Safaris we value our customers, and hence look forward to take you on your next safari to see the rhino! The Rhino Sanctuary at Ol Pejeta Wildlife Sanctuary will be a great choice. It currently hosts 100 black rhinos, the largest protected population in East Africa. Also, the last two northern white rhinos left in the world live in this protected enclave.

See you then☺

Liz   –  
United States US
Visited: August 2019 Reviewed: Aug 30, 2019

Email Liz  |  50-65 years of age  |  Experience level: first safari

Excellent
5/5

We did 8 day Kenya/Tanzania Tour, it was a great experience. We enjoyed it very much. Everyone in the company is helpful, knowledgeable!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 5, 2019

Jambo Liz from USA,

Thank you for choosing Natural World Kenya Safaris to experience the combined Kenya & Tanzania safari in 8 days (7 nights). From Masai Mara to Lake Victoria to Serengeti, Ngorongoro & Tarangire.

This is a safari adventure for you to view our diverse wildlife, explore the savannahs, and soak up the East African culture.

Since we believe in walking the talk, we are glad that you really enjoyed everything and came across a team with helpful & knowledgeable people!

Miu Ling Wong   –  
Hong Kong HK
Visited: July 2019 Reviewed: Aug 30, 2019

Email Miu Ling Wong  |  50-65 years of age  |  Experience level: first safari

A Amazing Journey
4/5

It's a tough trip. You need to stay in the jeep for serval hours every day for searching the wild animals. The driver-guide will try to find out the animals. It's worth for us to do this.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 5, 2019

Jambo Miu Ling Wong all the way from Hong Kong,

Thank you for remarking on your value-for-money tour package, which you declare was worth it!

With the determination of your relentless tour guide & driver, you were able to search & find the animals. Also, the tough & reliable 4x4 Land Cruiser Jeep cruised you through the rugged terrain of a safari adventure.

We agree that time is spent in the safari vehicle, as we search for animals...☺ In Kenya, roads are narrow and may not be well maintained. The roads immediately leading to the National Parks and Game Reserves are rough.

Asante for your well-received feedback!

Darren Blair   –  
Singapore SG
Visited: August 2019 Reviewed: Aug 30, 2019

Email Darren Blair  |  35-50 years of age  |  Experience level: first safari

Natural World provided us with a fantastic level of service from start to finish.
5/5

The communication from Duncan who was orgainising our trip was fantastic. He was prompt with responses and provided us with all the pre-info we needed to plan for our safari.

While on safari the tour guides we were allocated in Tanzania (Emilton) and Kenya (Shauri) were first class. They both ensured we were fully looked after both during the drives and at each accomodation and any special request we had was met with the custom "hakuna matata" (no worries) mentality. Their understanding of the landscape and knowledge (inc secter whereabouts) of the animals was amazing.

My wife and I would highly recommend using Natural World Kenya Safaris and we would certainly use again in future should we be luckily enough to safari again.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 6, 2019

Jambo Darren & your wife from Singapore,

Thank you for taking on our Kenya & Tanzania tour.

We also appreciate all who acted with integrity and transparency from start to finish, to give you a fantastic safari!

This is including Duncan, your tour manager, who organised your itinerary to a T. He promptly gave you needed travel information e.g, how to apply for visas.

All appreciation also goes to Emilton when in Tanzania and Shauri in Kenya, for making your safari a first class & Hakuna Matata experience. Indeed, nothing is more important to your safari experience than being in the company of a knowledgeable, caring and sensitive guide. Of course, you want your guide to be an expert on the flora and fauna, to read the bush, and know how to find that elusive leopard or pride of lions.

Thank you, and we look forward to hosting you again!

Sarah Robson   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 29, 2019

Email Sarah Robson  |  35-50 years of age  |  Experience level: first safari

Wonderful safari trip
5/5

Overall we give Natural World Kenya Safaris 10 out of 10 for quality and service. This company really care about your Safari experience to make it a trip of a lifetime, which it was!

Their website is easy to navigate and provides a wide range of tours and describes them in good detail. They were very easy to deal with via email and helped us pick and organise our safari trip. We paid the deposit via Pesapal, which is like Kenya's version of PayPal, and the rest when we started the trip. We were picked up at the airport by NWKS and taken to the hotel we'd booked in Nairobi before beginning the trip next day. We were picked up by our guide Ken and taken to Amboseli and then moved on to Naivasha, Nakuru and Masai Mara. The lodges we stayed in were all very nice and comfortable and we were upgraded on most from budget to comfort. The food was excellent at them all.

The parks were truly amazing. To witness in real life what you've seen on TV is an experience we will never forget. Our guide, Ken, was an expert at seeking out the wildlife and was very knowledgeable. We saw the big five and so much more. The highlights for me were getting so close to Elephants, Giraffes and Lions, seeing Wildebeest cross the Mara River, seeing cheetahs hunt, watching a heard of thousands of wildebeest migrating to their next plain, lots of baby animals and Ken spotting the elusive Leopard for us. It was so wonderful and I can't thank Ken enough for being a fantastic guide.  After the safari we were taken to our Nairobi hotel and picked up by NWKS again the next day to take us to the airport. I thoroughly recommend this company for your Safari trip, they are excellent.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 6, 2019

Jambo Sarah Robson from UK,

We highly appreciate your giving us a 10 out of 10 for quality and service.

It is true that we majorly care about you, and hence a smooth ride when on our website. We want you to know about us and the tours we provide, including a FAQs page to answer all your questions.

There are flexible options on safari tour packages, which gave you room to customise your private safari to Amboseli, Lake Naivasha, Lake Nakuru and Maasai Mara.

Email communication is our main channel of planning with you. Though we also encourage phone calls & Whatsapp messaging for more engagement. Then booking via PesaPal, a very safe & reliable mode of payment.

Alongside your tour experience with your tour guide and driver Ken, we were also able to pick you up from the airport and drop you off at the end of the tour as a complimentary service.

The accommodation with excellent food as per your dietary requirements, did not disappoint.

For sure, "Going on a safari is to witness in real life what you've seen on TV. An experience you never forget!"

Disclaimer

  • All corporate and/or tour info is provided by Natural World Kenya Safaris, not SafariBookings
  • The tours offered by Natural World Kenya Safaris are subject to their terms & conditions