Reviews

Sort By: Date Most Helpful Rating 81-90 of 196 Reviews
Vlad R   –  
United States US
Visited: September 2022 Reviewed: Oct 22, 2022

Email Vlad R  |  20-35 years of age  |  Experience level: first safari

Great Tour and Amazing Experience
5/5

My wife and I did a 6 day safari: Amboseli, Lake Nakuru, and Masai Mara. Natural World Kenya Safari's also arranged our airport pickup and drop off from our hotel in Nairobi.

We were pleasantly surprised that the travel agency was actually the tour operator. We've traveled all over the world and found that many times the travel agency is rarely the operator, but this was not the case. It helped a lot because we had a slight problem with our airport pickup when we arrived, but Steve was able to help resolve everything, even stopping by the hotel in Nairobi to ensure that everything was ok.

The tour we booked included everything, so there were no additional out of pocket expenses except for drinks, tips, and souvenirs. The lodges we stayed at were the ones that were advertised and they were all excellent.

The whole safari experience was just excellent and we got to see the big 5 along with many other animals.

Aleksandra Grubin   –  
Serbia RS
Visited: March 2023 Reviewed: Mar 27, 2023

Email Aleksandra Grubin  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service
5/5

Martha from Natural World Kenya Safaris provided me with excellent service. Answered all my questions and made my experience of Kenya wonderful.
My visit to Mwaluganje Elephant Sanctuary was memorable and the guide Ezekiel went above and beyond and I was able to see elephant mother and the calf. I was able to Ngonzini Primary School which was a highlight of my trip.
Also James that drove me from airport to Pazuri at Vipingo and later to Tiwi, was full with very useful information. Peter who drive me from Diani beach to airport was vary helpful too.
Thank you very much Natural World Kenya Safaris and see you next time!

Malinda   –  
United States US
Visited: March 2014 Reviewed: May 28, 2014

20-35 years of age  |  Experience level: first safari

Fantastic tour of Amboseli
5/5

My friend and I took the overnight tour from Nairobi to Amboseli National Park in March. We were picked up from our hotel in Nairobi by our tour guide George and spent the next two days exploring the park. George was the best tour guide we could have asked for--extremely knowledgeable about the area and animals and very clearly loved his job. He taught us so much about Kenya and the local wildlife. We saw elephants, wildebeest, gazelle, zebras, giraffes, cape buffalo, hippos, birds of all kinds amongst other things. We also could see beautiful Mount Kilimanjaro from the park and our lodge at Kilima Camp.

It was a very peaceful experience since it wasn't crowded at the park or the camp, so we could actually hear all the sounds the animals were making as they went about their lives and we could intimately experience this amazing part of the country, which was perfect for two city girls who don't get a lot of time out in nature. Ideally we would have taken a longer safari and toured other parks, but our schedule didn't allow us to do that this time, but we very well might come back since we had a truly incredible time in Kenya, both on this tour and otherwise.

All of my dealings with the Natural World were pleasant and easy as well, so I highly recommend this tour company and Kilima Camp. Everything exceeded my expectations, and anyone would be lucky to get George as their guide. He really was the reason it was such a success.

Lauren   –  
United States US
Visited: July 2016 Reviewed: Aug 1, 2016

Email Lauren  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

I had to book this safari at the last minute when I had a change in travel plans. They accomodated me as a solo traveler which I really appreciated because without them I would have not gotten to see Amboseli Park. This safari had excellent communication, great organization, and good value for the money. I got amazing pictures of Mt. Kilamanjero with elephants under the mountain. I got to see thousands of flamingos, large herds of elephant, buffalo, hyena, ostrich and giraffe. My driver was very patient and let me watch the elephants as long as I wanted. I felt very safe as a solo female traveler from America. Thank you so much for a wonderful experience!!!!

Irmi   –  
Germany DE
Visited: January 2018 Reviewed: Feb 23, 2018

Email Irmi  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect Organization and Amazing Experience
5/5

Service and communication was perfect and very quick. All additional requests were also fullfilled. So everything met our expectations in full. The safari was an amazing experience and also our driver handled all situations with a lot of care. The lodges were also very well selected.

Andres   –  
United States US
Visited: January 2019 Reviewed: Jan 19, 2019

Email Andres  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent experience
5/5

This was a 5 star service. Tour guide was on time for pick up and provided us an amazing safari. We were at Amboselli Park and then visited a maasai villlage. Guide was very professional and cordial all the time. I truly recommend this company. Not to mention that breakfast and lunch included in the price were at these amazing lodges and food selection was humengous.

Andy Brown   –  
United Kingdom UK
Visited: January 2019 Reviewed: Jan 21, 2019

Email Andy Brown  |  20-35 years of age  |  Experience level: first safari

Experience of a lifetime along with 7* service
5/5

When we started planning our trip to Africa, we had enquired with quite a few operators - but Natural World Kenya Safaris stood out from the very beginning with quick responses, direct answers, ideas and suggestions but also an excellent price for a bespoke itinerary.

From the start, Esther communicated fast and efficiently with us over email. Our trip was tailored to perfection. For us this was a trip we have wanted to do for years so had to be perfect. Unlike other operators, Natural World Kenya Safaris listened to what we wanted and did not push other locations on to us, which would have been easier and more cost effective to the tour operator. I would highly recommend internal flights for all aspects if doing several reserves…it saves a lot of time and also allows you to do more game drives.

Our trip was a 6-day trip (2.5 days in Amboseli and 3.5 days in Masai Mara).

On the ground, we were assigned James as our guide/driver for the first part of the trip to Amboseli. He was good and tried to communicate with us even though he was not fluent in English. He had good knowledge of the animals also.

Our second driver was George; he picked us up from the airstrip in Masai Mara and immediately took us on a game drive. He noticed we only had one case and we explained that Kenya Airways had lost our luggage but were sending us it on the next flight. He wanted to make sure as knew their history and without us asking he phoned them to make sure, it turned out it wasn’t coming.

George then phoned the head office and asked Esther to support so it would not ruin our day. Within 24hrs, Esther had another employee called Prince to directly collect the luggage from Nairobi airport take it to Wilson airport and then fly it to us to the airstrip in Masai Mara!! Natural World Kenya Safaris paid for this service and did not even ask us for the money it cost them to do so for me this is going beyond any level of service!! Without them, I dread to think how long I would have been without my partner’s luggage. I cannot thank them enough for this!!

George has excellent knowledge of the game, the layout of Mara reserve, has excellent tracking and spotting are amazing…he had vision like a giraffe! Our Games drives were excellent – and more importantly let us have the time to see and do what we wanted without questioning! He went out of his way to make sure we would see everything on our drives Above all that, his personality, engaging attitude and more importantly his motivation made it a memorable trip for us even with what we experienced from Kenya Airways. He was the by far the best host we have experienced in our travels anywhere.

I cannot recommend Natural World Kenya Safaris for your trip to Kenya. Every single moment on the trip was memorable, and I would not hesitate to use them again should we return.

Gemma Strong   –  
United Kingdom UK
Visited: January 2019 Reviewed: Jan 21, 2019

Email Gemma Strong  |  20-35 years of age  |  Experience level: first safari

These guys are amazing! Highly recommend to anyone
5/5

Natural Tour Safaris were amazing, and would recommend them to anyone going on safari in Kenya.

I would give them more that 5 stars if I could.

From the start Esther communicated with us over email, she was great. She worked with us to achieve exactly the trip we wanted at a great price. This was a once in a lifetime trip and Esther made sure to help us along the way.

We did a 6 day trip, 2.5 days in Amboseli and 3.5 days in Masai Mara.

The accommodation in Amboseli - Ol Tukai Lodge, had great views. We stayed on the water hole side and seen lots of buffalo and hippos from your room window. Careful of the baboons, they walk around freely. The food was really nice here too and we were lucky enough to see Kilimanjaro in its full glory.

We then flew from Amboseli to Masai Mara Serena Airstrip. What an amazing experience, it saves so much time and the views were amazing. You get to fly so low to the animals. We had a private plane almost when the other 10 people got off in North Masai Mara. So we got to speak with the pilots and sit right behind them.

When we arrived in Masai Mara we were picked up by George. I love George such a wonderful character and credit to the company. He did everything in his power to make our holiday the best!

I had huge troubles with Kenya Airways, they lost my partners bag for 2days and mine for 6days. They lied to us on several occasions saying that my bag would be delivered to Ol Tukai Lodge and then to Masai Mara.

George, Esther and Prince went above and beyond for us. Between them they picked up my bag in Nairobi Airport, took it to Wilson Airport and organised for it to be on a flight the next morning. Without them I dread to think how long I would have been without my luggage if it wasn’t for them. They also didn’t charge for this, which was so lovely of them, I really appreciate everything they did for me. They put a smile back on my face

Our accommodation in Masai Mara was stunning, The Mara Engi. The rooms were huge, stunning views and lovely staff. There wasn’t a great choice of food but none the less we loved staying here. A A few times we ran straight out on safari and they would even pack a breakfast box for us.

We also organised our hot air balloon ride with Natural Tours, which again was easy to organise through them.

To finalise, George really made mine and my partners time special. He was so lovely to talk to and made a great effort. He let us change our plans when we wanted to, he got so close to all the animals for us. And we were lucky enough to see a huge lion fight followed by a herd of buffalo charging at all the lions. Just incredible.

My partner also decided to propose to me one night and George was there to record it and take photos. These photos I will cherish forever. Thank you everyone at Natural Tours.

Alisa   –  
Russia RU
Visited: January 2019 Reviewed: Jan 26, 2019

Email Alisa  |  20-35 years of age  |  Experience level: first safari

BEST HOLIDAY EVER! THANK YOU!
5/5

We were met at the airport and taken to the hotel in Nairobi, even for safari started the next day. Next day we met our safari guide (I cannot call him just 'driver') - Milton, who took us to Masai Mara - our starting point. The car was nice and comfortable, and Milton is a very safe driver, so you can sleep the whole way and don't bother about anything. We stayed at Sarova Mara, which is amazing! Staff is super friendly! We were debating about staying in tent, but it was very comfortable, it was a room with soft walls, rather than just tent. We loved Masai Mara - we saw the big 5 on the first day. We've also done the safari balloon there, which was amazing. It is another way to look whats happening on the ground and the sunrise is breathtaking. During other days, which we spent in Nakuru, Naivasha and Amboseli we saw hundreds of animals, and Milton was very good in finding them, stopping for good picture and giving information about them. Knowing that we wanted to see Mt. Kilimandjaro, which was covered for 2 days, he woke us up in the morning, when the clouds were finally gone and the sky cleared.
As for the accommodation - Sarova Mara, Lion Hill Sara at Nakuru and Ol tukai are amazing. Staff is very outgoing and friendly, food tasty, rooms clean. Sopa Lodge at Naivasha is not that good: accommodation is great and people friendly, but food....(((On the other hand, we stayed there just for one night, so overall it was ok. Btw we had an amazing boat trip there, don't miss a chance to visit Crescent island - you would love it!

Summing up, if you want to do safari in Kenya, choose Natural World Kenya Safaris and ask Milton to be your safari guide and this will be your best ever holiday! Lots of love and thank you, guys!

Carla   –  
United States US
Visited: January 2019 Reviewed: Jan 29, 2019

Email Carla  |  50-65 years of age  |  Experience level: first safari

Great Guides, Great Adventure!
5/5

My husband and I had the best experience with Natural World Kenya! Every communication was timely and thorough, and the tour they planned was comprehensive. The chosen accommodations were excellent, and the guides were very knowledgeable. We saw the Big 5 and MUCH more!

Average User Rating
4.7/5
Rating Breakdown
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  • 2 star 1
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