Reviews

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Alex   –  
United States US
Visited: February 2020 Reviewed: Mar 17, 2020

Email Alex  |  65+ years of age

Nairobi City Tour is fantastic with Expert Tour Guide Ester
5/5

Updated Version... for your consummation .....

Nairobi City Tour Feb 2020
My Tour Guide Ester is an expert in showing me around the busy Nairobi city and we hit every corner so that I could feel like a local for one day. The various bus (Matatu) rides were fantastic and I was amazed by the ticket cost which automatically priced depending on the day, time, weather and etc! Every rider will get a seat and that is very good to prevent overcrowded. The city and government buildings have historical stories. Need to remind tourists it is an offense to take pictures of any government building, otherwise one may have memorable experience. I loved the local BBQ foods and Maasai open market. I recommend this city tour with Ester and also her fellow TG Harriet to all visitors to Nairobi.
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Date of experience: March 2020
Trip type: Traveled solo

Ronny   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 13, 2020

Email Ronny  |  20-35 years of age  |  Experience level: first safari

It was amazing.Looking forward for the next visit with youthanks
5/5

Thanks to starvel safaris. You were offering the best services.I would recommend my family and friends to join you.

Shreya   –  
India IN
Visited: December 2019 Reviewed: Jan 27, 2020

Email Shreya  |  35-50 years of age  |  Experience level: first safari

Mesmerising
5/5

Africa is really a great place to travel, and being a foreigner, this place has made me feel at home. I visited Kenya this new year with my family of four. I was happy that my kids loved the safari experience, and enjoyed every part of the trip. We were on a 5-Day Masai Mara-Nakuru trip and loved how Esther and the team made us feel at home. The tour guide Alex was friendly and everything was managed efficiently even though it was a joining tour. Our kids were very delighted on spotting animals starting from baboons, rhino, Lions, Elephants, giraffes and flamingos among others. Lake Nakuru Park was the first destination we visited. My wife being an ornithologist loved bird watching as there were over 200 species of bird all over. Rift Valley View Point gave us a panoramic view of the mesmerising valley. Maasai Mara was therapeutic for our family to watch all the big five, I advise everyone to visit this place as our Maasai Mara-Nakuru trip was truly a great experience and also budget-friendly. Esther and the Starvel Safaris team made sure that we enjoyed every bit of it. This was recommended to me by a friend and I recommend it to everyone.

Yaka Theos   –  
Rwanda RW
Visited: March 2020 Reviewed: May 21, 2020

Email Yaka Theos  |  20-35 years of age  |  Experience level: 2-5 safaris

Great time and Adventurous trip
5/5

Starvel Safaris helped us have the most amazing Kenyan safari experience! Starting from the pickup at the airport all the way to helping out with excess luggage and making sure that we had a fantastic time, Esther and her team were with us from start to finish. David, our guide, was very experienced and told us a great deal about all the animals that we saw in Amboseli, Naivasha, Nakuru and of course Maasai Mara.
We were put up at great places either within or a short distance away from the gates of each national park that we visited. Every little bit of our catering needs were taken care of and everyone we met was friendly and helpful. David is a machine! He drove for 6 hours straight and then with just a short gap made sure that we went on a game drive. He was funny, kind and considerate and it was an excellent experience overall for all of us. Highly recommended.

AnnaBrendan   –  
Qatar QA
Visited: January 2020 Reviewed: Feb 3, 2020

Email AnnaBrendan  |  20-35 years of age  |  Experience level: over 5 safaris

Starvel safaris is the best for an awesome experience
5/5

I can highly recommend Starvel safaris as a safari operator. We travelled to Amboseli, Naivasha, Nakuru and the Mara over 9 days, and had an an amazing experience.
Esther was incredibly helpful in putting together a suitable itinerary, answered all emails promptly and allowed full flexibility with regard to itinerary and accommodation choices. She kept us informed about bookings, sending confirmation vouchers and updates. She also met us at the airport on arrival, along with our guide , to double check we were happy with everything. The Starvel safaris office were constantly in contact with our guide throughout the trip to ensure everything was going to plan.

All the accommodation choices as recommended by Esther were excellent, very comfortable with good food and exemplary service.

Our guide was without doubt the star of the show. Throughout the trip he was friendly, enthusiastic, incredibly knowledgeable and clearly keen for us to see as much as possible. This was exemplified by taking a couple of detours on entering the Mara late in the afternoon to see a leopard and a pair of cheetahs, even though we had been on the road for many hours and the easy thing would have been to head straight to the camp for the evening. Despite him feeling a bit under the weather for the last couple of days, his mood never dropped.

On returning to Nairobi we were once again met by Esther to see how we’d enjoyed the trip, and gather any feedback we had on possible ways to improve their service. Judging by the number of different companies’ safari vehicles we saw on the road, this is clearly an incredibly crowded marketplace and we felt that Starvel safaris focus on customer service helps set them apart from their rivals. We would have no hesitation in using their services again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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