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Average User Rating
4.2/5

Rating Breakdown
  • 5 star 4
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

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Heidi W.   –  
United States US
Visited: June 2024 Reviewed: Jun 19, 2024

Email Heidi W.  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Heidi W. and not that of SafariBookings.
Tour operator did not consider my interests and what I wanted to see.
1/5

The director of operations for this tour company (Safaricare International) inserted himself into my trip instead of providing a knowledgeable guide. While we MOSTLY followed the proposed itinerary; we did no birding along the way to various destinations as described. The director of operations claimed he did not know I was interested in birding. That was a false statement. On many occasions I asked the driver to stop so I could take a photo of a bird or other wildlife. I was often told "we'll see that tomorrow" or statements such as "that bird is too small". On other occasions he was driving so fast that if he did stop it was meters away from the bird/animal or we were consumed by a cloud of dust. The director of operations did not correct this behavior. When I confronted the director of operations about why he was along on my safari he indicated that he was there on business to check out the lodges and some of the tours. He is a marketing professional and not a skilled guide. That was not what I paid for. Later he claimed it was for my safety (I travelled solo). Neither situation warrants not having a skilled guide as promised.
Lastly, I will say I would have rated this company as POOR (2 stars) since most of my itinerary was followed, but the fact that the director of operations purchased bananas for the sole purpose of feeding the baboons along the road in Kibale National Park makes this company a 1 star (which is still too high). He and the driver tossed the bananas one by one out the window. Driver would speed up, so the baboons gave chase, then tossed more bananas. To any responsible eco-tourist this action should cause alarm. This is not an organization that is interested in good stewardship, sustainability or the promoting of eco-tourism in Africa. Would NOT recommend.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 4
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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