The review below is the personal opinion of Kendal and steve and not that of SafariBookings.
I think Mack is a liar and a thief.
Myself and my partner booked this tour as one of our bucket list holidays. Communication was poor in itself but we did at least manage the safari. We paid an additional 1000 US dollars to do a hot air balloon ride. The safari guide was not helpful and did not want to tell us about anything and we kept having to wait for long periods to get through entrances etc because he claimed he did not have the money from Mack. We can now believe this. Our hot air balloon got cancelled due to weather, the separate company were amazing, refunded Killi holidays straight away and still let us stay for breakfast. It has been since august and we still have not received our refund despite daily messages being sent. The hot air balloon company have proved the money has been sent to Mack and he keeps making excuses and telling us to chill. This is now 6 months later and he is still telling us lies and not returning our money. DO NOT TRUST THIS COMPANY.
