Our Team of Proffessional Safari Experts
Safari Update Travels
- Office In:
- Size:
- 1-5 employees (Founded in 2016)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $75 to $150 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NL
Email Moon | 35-50 years of age | Experience level: first safari
Fantastic Trip! Couldn’t ask for more!!
We read a lot of reviews on the Internet about this company before booking with them. I must say the staff are the friendliest and most helpful people. We had such a fantastic time— the flights were great, the lodge (resort) was huge and beautiful with a rich buffet for breakfast, lunch, and dinner, and our local tourguide Peter is absolutely killing it! Ask him anything about any wild animal that you come cross, for sure he’s already have the answer for you.
We had such a fantastic time, and nothing to complain
CA
Email Zara | 20-35 years of age | Experience level: first safari
Andrew was absolutely phenomenal. He was kind, funny and make the experience absolutely seamless.
The safari was great! We were able to see alot of animals out in nature. Andrew did a great job of showing us the sights and also giving us alot of informed on the various animals we saw. He was very knowledgeable and took his time answering our questions. We were able to see some stuff we've only ever seen on national geographic (two male lions hunting and eating a buffalo - it was a sight to see).
Andrew also helped us get settled into our hotels. Thank you very much for such great service.
Email PPPP | 20-35 years of age | Experience level: first safari
Cancelled trip and no refund
Hi,
So my trip in May to Lake Turkana was cancelled and they were reluctant to pay refund (I still haven't received everything). It took 5 months to get the first payment on October after multiple calls. Also they were pushing me to go to the same trip in October but I explained that I am no longer available that time. The third part I still haven't received although they said that I would receive it in November (still 6 months later). Also, they take ages to answer just because I am asking for refund to a trip I haven't been. Quite unprofessional in that sense so be careful if you want a refund for a cancelled trip. Be prepared to call them 30 times in a span of 7 months already..
I am adding screenshots as proof as they deleted my previous request. No need to publish those
Email Joan | 20-35 years of age | Experience level: first safari
Well planned
Our safari to takawiri island was well organized and planned by safari update travels. We highly recommend this agent.
Email Nimmoh | under20 years of age | Experience level: 2-5 safaris
Amazing safari experience
We booked our masai mara trip with safari update travels. Everything was well planned from accommodation to game drives. All went perfectly well. Special mention mention to our guide john who went extra to make sure we saw almost all the big 5 expect from Rhino.
I highly recommend this tour agent.
RU
Email Oxana | 35-50 years of age | Experience level: 2-5 safaris
Update Travel is a reliable and customer-focused tour operator
Update Travel did an amazing job organizing our safari in Kenya! Every detail was thoughtfully planned. A special thank you for promptly addressing all our questions and providing a personalized approach. We enjoyed every moment of the trip without any worries. It was clear that the company truly cares about its clients. Thank you for your professionalism and attention to detail. We will definitely reach out to you again and recommend Update Travel to all our friends!
Email Glenn | 50-65 years of age | Experience level: first safari
great Safari company, managed my Safari perfectly.
From start to finish everything ran smoothly and was exactly as described, internal flights, accommodation, game drives, all were superb.
Ruth did a great job, listened to and addressed my needs and requests. then put it all together like clockwork.
she gave friendly helpful service and was great value.
Email Scola | 20-35 years of age | Experience level: first safari
Very professional and good service
We booked our safari to Ambrose like with this tour operator. From the start the communication was great and friendly. They gave us all information we needed and response was fast. The price of the tour was reasonable as we compared with other agency. The rooms at the hotel and staff were all good. We did enjoy our holiday and I 100% recommend this agency
Email Christine | 20-35 years of age | Experience level: 2-5 safaris
Great safari experience and knowledgeable guide
We had an amazing safari with my family in Masai mara National reserve. Safari update travels arranged everything from hotel, game drives and transfer from Nairobi.
We lucky to spots lots of wildlife including lions, cheetah, Leopard, giraffe, elephants and so many more cheers to understanding and knowledgeable guide we had.
The hotel choice too was great, nice rooms and good meals.
I highly recommend safari update travels if you are planning for a safari in Kenya.
Email Faith | 20-35 years of age | Experience level: first safari
He was very witty and well programmed. He made the whole tour easy for us ,ready to help where need
Safari Update gave us an exceptional experience in the Conservancy.
Every single step was well thought for and executed in excellence from the beginning of the journey till the end.
I definitely look forward to going for more trips with them.
