Reviews

Sort By: Date Most Helpful 141-150 of 182 Reviews
Leila Armani   –  
Czech Republic CZ
Visited: April 2023 Reviewed: May 15, 2023

Email Leila Armani  |  20-35 years of age  |  Experience level: 2-5 safaris

A weekend I will never forget!
5/5

Absolutely fantastic few days in the Maasai Mara. Linsel from Safari Update Travels was excellent in finding me a trip that was within my budget but met (and exceeded) all my expectations! My guide was friendly and knowledgeable and was very good at finding animals. We saw everything including elephants, leopards, giraffes, hippos, ostriches and even a cheetah family. The 4x4 was also a good choice and I would recommend choosing this option over the van as it really makes a difference (both in terms of comfort and in terms of how far off the beaten track you can go). The campsite (Lenchada tourist camp) was rustic but perfect for what I was looking for - felt very much at one with nature! Would highly recommend Safari Update Travels who were super helpful throughout and provided me a really fantastic experience.

Eduardo   –  
Germany DE
Visited: June 2023 Reviewed: Jun 14, 2023

Email Eduardo  |  20-35 years of age  |  Experience level: first safari

Helpful Operator, they answer quickly my inquires.
5/5

An unforgettable experience, we had a great time. A reliable Safari Tour. The Guide, Ken, did an effort to find the big 5.

David Jakov   –  
Croatia HR
Visited: July 2023 Reviewed: Jul 12, 2023

Email David Jakov  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guide and excellent communication
5/5

We traveled to the Masai Mara for three days with Safari Update Travels. Silas did a great job of outlining every aspect of the trip in preparation and was extremely responsive to all of our questions both before and during the trip. Because of Mark, our driver and guide, who was quite knowledgeable, we were able to observe a lot of the animals in the Masai Mara. The glass home in Jambo Mara, which featured first-rate amenities, was where we stayed. Please be aware that Jambo Mara's power is turned off between midnight and early morning due to the facility's reliance on solar energy. However, it was cool at night, so we were unconcerned. I heartily endorse Safari Update Travels for relieving us of all our travel worries and making the trip very enjoyable,

Esther   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 12, 2023

Email Esther  |  20-35 years of age  |  Experience level: first safari

He was excellent!!!
5/5

They provide best services and communication from the moment you approach them for a trip till the day of your trip...the trip to masai mara was worth it and I received good services both from the hotel where I was staying to my tour guide..everything surpassed my expectations and I enjoyed.
Would highly recommend booking a trip with them

Steve   –  
United Kingdom UK
Visited: July 2023 Reviewed: Jul 28, 2023

Email Steve  |  35-50 years of age  |  Experience level: first safari

Best customer service. Highly recommend!
5/5

Best safari planners and customer care.
We were referred by our friend about Safari update and after checking their websites and social media pages we decided to use Safari update Travels as a preferred tour company to organize a short 4 days and 3 nights safari since she had worked with them earlier this year. From the start of our plan, everything was smooth.Xavier worked with us to ensure all details were well noted, and whenever we needed clarification, he quickly responded.
Our guide Frank was the best, jovial, knowledgeable, well conversant of African wildlife and more so funny.
We saw big 4 except from Rhino, which is common not to be seen while on a safari.We also enjoyed the wildbeest migration.Wow, just Majical.

We stayed at Jambo Lodge, everything was awesome. Food, accommodation, friendly services and staff.

We highly recommend SAFARI UPDATE TRAVELS for this safaris. They guys are just on another level!!

We will travel with you again and again

Miranda   –  
United States US
Visited: July 2023 Reviewed: Jul 28, 2023

Email Miranda  |  20-35 years of age  |  Experience level: first safari

PROFFESIONAL AND VERY PROMPT IN HIS COMMUNUICATION THROUGHT THE BOOKING AND TRIP ITSELF
5/5

Best Choice ever.

This was my first visit to Kenya. I had a lot of questions about the trip, and Xavier and his team patiently provided me with all the answers.

Safari Updates provided me with itenary and hotel vouchers showing proof of my payments and booking voucher for the entire safari.They picked us up at our hotel as promised right on time and off we went. I do have to especially appreciate our driver and guide Antony he was fantastic throughout the entire trip. He was knowledgeable and answered promptly, and no matter how many times we wanted him to stop for pictures of the animals, he was ready to do so. He was safe with his driving at all times, and the hospitality we received from him was excellent. We stayed at sopa lodge which had great food based on our dietary restrictions and were also fortunate to have a great game viewing. We also had a fun boat ride at Naivasha and had an opportunity to hike down the Hell's Gate Gorge and were able to see the volcanic fault lines.

Everything that was promised was delivered !! Loved the experience in working with the company and our guide. I highly recommend this company and will definitely revisit and book my next trip with them soon.

Ella   –  
New Zealand NZ
Visited: July 2023 Reviewed: Jul 29, 2023

Email Ella  |  20-35 years of age  |  Experience level: 2-5 safaris

BEST CUSTOMER SERVICE
5/5

Masai mara was awesome and majical

This safari was majical. I made arrangements to visit Masai Mara during my vacation and Safari Update Travels made it possible. I arrived in the Mara in the afternoon hours and then set out straight for the afternoon drive. It was quite refreshing.
I also visited the local Masai village which was nearby so I was able to interact with many members of the community. The best part of the trip by far was our tour guide, Wycliffe. Besides being witty and having a deep sense of humour, Wycliffe is one of the kindest people I’ve ever had the pleasure of meeting. He went beyond his means to take care of us and make our trip memorable. Will definitely be back for another tour with Safari Update Travels in the future.

Emmy   –  
United States US
Visited: August 2023 Reviewed: Aug 25, 2023

Email Emmy  |  20-35 years of age  |  Experience level: first safari

Ensures customer satisfaction is met, best game drives
5/5


The agent Xavier is very social and clear in his communication. We had a really great experience in Masai Mara. We enjoyed the game drives, and Martin was an excellent driver and guide. Very knowledgeable and was able to answer all the questions that we had. The accommodation in jambo mara was very clean and the staff was very friendly and helpful. Must recommend to my friends to do the wonderful experience and book through safari update travels

Braiden   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 25, 2023

Email Braiden  |  35-50 years of age  |  Experience level: 2-5 safaris

Beautiful 7day game drive experience- 100% perfect
5/5

I and my family went on a 7-day trip to Amboseli, Lake Nakuru, and to Masai Mara. Amboseli had the most amazing heart of elephants, as well as a spectacular view of Mt. Kilimanjaro. There are plenty of animals at Lake Nakuru... lions, cheetahs, leopards, giraffe, buffalo. In masai mara, the wildlife was fantastic, wildebeest,topis,gazelles for starters. We saw lions kill, play,sleep, and even do a wedding(another name for making love in the jungle). The trip was far more than we expected. I would definitely recommend Safari Update Travels as for anyone looking for the best authentic and tour company

Mwikali   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 18, 2023

Email Mwikali  |  20-35 years of age  |  Experience level: first safari

Excellent customer service. Surpassed all expectations.
5/5

Service 5⭐
Accomodation 5⭐
Meals 5⭐
Transfers 5⭐
Customer service 5⭐

Overall 5⭐

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 182
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Safari Update Travels, not SafariBookings
  • The tours offered by Safari Update Travels are subject to their terms & conditions