Reviews

Sort By: Date Most Helpful Rating 181-190 of 194 Reviews
Melonie   –  
Kenya KE
Visited: August 2020 Reviewed: Sep 2, 2020

Email Melonie  |  20-35 years of age  |  Experience level: over 5 safaris

The best safari I've ever had to the maasai mara. Can't wait to travel with you again!
5/5

I'd rate their services 9/10...best I've ever had. An entertaining crew, it was simply the best

Cathelene   –  
Kenya KE
Visited: August 2020 Reviewed: Aug 31, 2020

Email Cathelene  |  20-35 years of age  |  Experience level: 2-5 safaris

Best services and very Proffesional
5/5

My Trip to Lake Naivasha was perfect, Thanks to Silas who organized Everything from hotel choice to driver Guide. I stayed at Lake Naivasha sopa Lodge thanks Dominic their Chef and Waiter Zack, i really enjoyed my stay. I highly recommend Safari Update Travels and looking forward to travel with you.

Benson   –  
United States US
Visited: August 2020 Reviewed: Aug 19, 2020

Email Benson  |  20-35 years of age  |  Experience level: 2-5 safaris

Best customer services
5/5

Our experience with Safari Update Travels was just perfect! We spent amazing 9 days on safari in Tsavo East, Amboseli, Lake Naivasha, Masai Mara and Nairobi. We had excellent food, Moreover we had the most competent driver who safely took us for hours and hours to the best locations and informed us with his huge knowledge about animals and nature. Whatever we wanted to see or do, our guides made it possible. The accommodations were lovely chosen as they were in local ownership , cosy, clean and located very near the parks. The whole organizing of the tour was very professional and created on our wishes. When we told our organizer that we planned to do some trips after the safari, We thank the whole Team very much for this wonderful journey that we will never forget. We would always choose Safari Update Travels again!! Thank you a lot.

Irene   –  
United States US
Visited: August 2020 Reviewed: Aug 19, 2020

Email Irene  |  35-50 years of age  |  Experience level: over 5 safaris

Satisfying and fun experience
5/5

After much and extensive online research, I contacted Silas of Safari Update Travels to book their 3-day Maasai Mara tour for me and my friends. Silas was amazing! He talked me through the options available with my budget, and when I needed to tweak things, He customised the package so that it was perfect. We stayed at Enkorok Mara Camp and we LOVED it. Silas assigned them a brilliant tour guide, Shem who made sure they had the best drives ever, of course culminating with the wildbeast crossing. Enkorok turned out to be an excellent recommendation, and their hospitality, cleanliness, views, everything were on point. Altogether, Silas and Shem of Safari Update Travels, along with the Enkorok team went out of their way to give the best holiday ever. Much, much recommended!

White   –  
United Kingdom UK
Visited: August 2020 Reviewed: Aug 19, 2020

Email White  |  20-35 years of age  |  Experience level: 2-5 safaris

Best customer services
5/5

My experience with Safari Update Travels was excellent. The agent (Silas) was patient with us as we weighed different packages and options and was willing to customise the packages to suit our time and budget.

Their response time was excellent and always at hand to clarify issues on phone all through during the trip.

I highly recommend Safari Update Travels!

Teji   –  
United States US
Visited: July 2020 Reviewed: Aug 19, 2020

Email Teji  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome and satisfying experience
5/5

I went on safari in July 2020 to Masai Mara and stayed at Jambo Mara Safari Camp. There was good communication before the trip and once I arrived in Kenya. My friend in Kenya recommended Safari Update Travels as one they recommended for their visiting friends and family-- a good experience without a lot of frills, and for a reasonable price. Shem, our driver, was very accommodating. There were 6 of us in the van and we all had beautiful views of the wildlife and scenery. The room was super clean and comfortable, and I had a good breakfast each morning. We never felt uncomfortable and had no concerns. The others in the van were younger than me and from several other countries and we had a good time sharing the adventure. I would recommend this trip highly for anyone who wants to enjoy the scenery without a lot of extra frills.

Solomon   –  
United States US
Visited: February 2020 Reviewed: Mar 11, 2020

Email Solomon  |  20-35 years of age  |  Experience level: first safari

Best Safari Company
5/5

I used Safari Update Travels for my trip to Kenya in Feb. I was going for 4 days in total and found it hard to secure a good company. They were very responsive and all the questions I asked were answered with patience and helpful information. Also, may I add they were the only company that didn't harass me which is one of the reasons I chose them.

We had a tour of Nairobi when we arrived which was lovely. We then headed to the Masai Mara with our guide Shem which may I add add was so patient, kind and informative. He couldn't do enough and never pressured us to do something extra.
The masai mara accommodation was out of this world and the safari itself was just unforgettable. We saw everything multiple times. I loved it so much that I know I will go back and I will so use this company again.

I highly recommend Shem as your guide as he is a gentleman.
Thank you for an amazing experience which I will never forget .

Jaoko   –  
Spain ES
Visited: December 2019 Reviewed: Jan 30, 2020

Email Jaoko  |  20-35 years of age  |  Experience level: first safari

The operator was outstanding.
5/5

*Very satisfying experience*

We are very happy with our experience. The communication was very prompt and they gave us options for different budgets. Payment terms were good.
The accommodations were excellent with good varieties of food options. Keekorok at Masai mara had an amazing Hippo pool and Nakuru lodge was very very pretty.
Our driver and guide Shem was excellent. He was very hardworking and put lot of efforts to ensure that we have a memorable experience. The car Car was excellent. The pop up roof was best for game viewing. Overall, it had excellent value for money and if we go back, will again go with Safari Update Travels.

Molly Otieno   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 29, 2020

Email Molly Otieno  |  20-35 years of age  |  Experience level: first safari

Professional and very satisfying experience
5/5


We are very happy with our experience. The communication was very prompt and they gave us options for different budgets. Payment terms were good.
The accommodations were excellent with good varieties of food options. Keekorok at Masai mara had an amazing Hippo pool and Nakuru lodge was very very pretty.
Our driver and guide Shem was excellent. He was very hardworking and put lot of efforts to ensure that we have a memorable experience. The car had a little tired look but functionally it was excellent. The pop up roof was best for game viewing. Overall, it had excellent value for money and if we go back, will again go with Safari Update Travels

Moses   –  
United States US
Visited: December 2019 Reviewed: Jan 29, 2020

Email Moses  |  20-35 years of age  |  Experience level: 2-5 safaris

Kenya safari- Maasai Mara, Nakuru and Naivasha
5/5

*Kenyan Safari - Massai Mara, Nakuru and Naivasha*

starting with the quote everything was great in dealing with Safari Update Travels. As this was my first visit to Africa I had a lot of questions about the trip and Shem and his team patiently provided me with all the answers. As soon as I paid my advance I clearly received all the receipts and the required letters for travelling and this process could not have been any smoother.

My wife and I had booked a land cruiser and an itinerary of ONLY Kenya with Massai mara, Lake Nakuru and Lake Naivasha. They picked us up at our hotel as promised right on time and off we went. I do have to especially appreciate our driver and guide Shem as he was fantastic throughout the entire trip. Any and every question we had was answered promptly and no matter how many times we wanted him to stop for pictures of the animals he was ready to do so. He was safe with his driving at all times and the hospitality we received from him was excellent. We stayed at great places with great food based on our dietary restrictions and were also fortunate to have a great game viewing. We also had a fun boat ride at Naivasha and also had an opportunity to hike down the Hell's Gate Gorge and were able to see the volcanic fault lines.

Everything that was promised was delivered !! Loved the experience in working with the company and our guide. I highly recommend this company and will definitely revisit and book my next trip with them soon.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 184
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
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