Reviews

Sort By: Date Most Helpful 181-190 of 191 Reviews
Faith   –  
Kenya KE
Visited: October 2024 Reviewed: Oct 22, 2024

Email Faith  |  20-35 years of age  |  Experience level: first safari

He was very witty and well programmed. He made the whole tour easy for us ,ready to help where need
5/5

Safari Update gave us an exceptional experience in the Conservancy.
Every single step was well thought for and executed in excellence from the beginning of the journey till the end.
I definitely look forward to going for more trips with them.

Christine   –  
Kenya KE
Visited: October 2024 Reviewed: Nov 22, 2024

Email Christine  |  20-35 years of age  |  Experience level: 2-5 safaris

Great safari experience and knowledgeable guide
5/5

We had an amazing safari with my family in Masai mara National reserve. Safari update travels arranged everything from hotel, game drives and transfer from Nairobi.

We lucky to spots lots of wildlife including lions, cheetah, Leopard, giraffe, elephants and so many more cheers to understanding and knowledgeable guide we had.

The hotel choice too was great, nice rooms and good meals.

I highly recommend safari update travels if you are planning for a safari in Kenya.

Scola   –  
Kenya KE
Visited: November 2024 Reviewed: Nov 27, 2024

Email Scola  |  20-35 years of age  |  Experience level: first safari

Very professional and good service
5/5

We booked our safari to Ambrose like with this tour operator. From the start the communication was great and friendly. They gave us all information we needed and response was fast. The price of the tour was reasonable as we compared with other agency. The rooms at the hotel and staff were all good. We did enjoy our holiday and I 100% recommend this agency

Glenn   –  
Australia AU
Visited: November 2024 Reviewed: Nov 29, 2024

Email Glenn  |  50-65 years of age  |  Experience level: first safari

great Safari company, managed my Safari perfectly.
5/5

From start to finish everything ran smoothly and was exactly as described, internal flights, accommodation, game drives, all were superb.
Ruth did a great job, listened to and addressed my needs and requests. then put it all together like clockwork.
she gave friendly helpful service and was great value.

Oxana   –  
Russia RU
Visited: December 2024 Reviewed: Jan 9, 2025

Email Oxana  |  35-50 years of age  |  Experience level: 2-5 safaris

Update Travel is a reliable and customer-focused tour operator
5/5

Update Travel did an amazing job organizing our safari in Kenya! Every detail was thoughtfully planned. A special thank you for promptly addressing all our questions and providing a personalized approach. We enjoyed every moment of the trip without any worries. It was clear that the company truly cares about its clients. Thank you for your professionalism and attention to detail. We will definitely reach out to you again and recommend Update Travel to all our friends!

Nimmoh   –  
Kenya KE
Visited: December 2024 Reviewed: Jan 9, 2025

Email Nimmoh  |  under20 years of age  |  Experience level: 2-5 safaris

Amazing safari experience
5/5

We booked our masai mara trip with safari update travels. Everything was well planned from accommodation to game drives. All went perfectly well. Special mention mention to our guide john who went extra to make sure we saw almost all the big 5 expect from Rhino.
I highly recommend this tour agent.

Joan   –  
Kenya KE
Visited: November 2024 Reviewed: Jan 9, 2025

Email Joan  |  20-35 years of age  |  Experience level: first safari

Well planned
5/5

Our safari to takawiri island was well organized and planned by safari update travels. We highly recommend this agent.

Zara   –  
Canada CA
Visited: February 2025 Reviewed: Feb 3, 2025

Email Zara  |  20-35 years of age  |  Experience level: first safari

Andrew was absolutely phenomenal. He was kind, funny and make the experience absolutely seamless.
5/5

The safari was great! We were able to see alot of animals out in nature. Andrew did a great job of showing us the sights and also giving us alot of informed on the various animals we saw. He was very knowledgeable and took his time answering our questions. We were able to see some stuff we've only ever seen on national geographic (two male lions hunting and eating a buffalo - it was a sight to see).

Andrew also helped us get settled into our hotels. Thank you very much for such great service.

Moon   –  
Netherlands NL
Visited: February 2025 Reviewed: Feb 3, 2025

Email Moon  |  35-50 years of age  |  Experience level: first safari

Fantastic Trip! Couldn’t ask for more!!
5/5

We read a lot of reviews on the Internet about this company before booking with them. I must say the staff are the friendliest and most helpful people. We had such a fantastic time— the flights were great, the lodge (resort) was huge and beautiful with a rich buffet for breakfast, lunch, and dinner, and our local tourguide Peter is absolutely killing it! Ask him anything about any wild animal that you come cross, for sure he’s already have the answer for you.

We had such a fantastic time, and nothing to complain

Hannah   –  
Germany DE
Visited: February 2025 Reviewed: Feb 12, 2025

Email Hannah  |  20-35 years of age  |  Experience level: first safari

Safari Update Travels operated 100% customer-centric and went many extra miles for us. Amazing!
5/5

Booking process: I requested a quote and during the planning Silas customized a lot for us. Together we weighed the options and came up with the perfect plan. We were probably not the easiest customer due to a lot of extra wishes and accommodation requests but Silas made it all happen for us 🙏🏻

Safari itself: The Safari was well organized. Our driver was always on time. We had a great time together in the group, laughed a lot and also received much information about the animals. All in all an amazing experience!

My personal recommendation: I really liked the Lake Nakuru Sopa Lodge because it is right in the park and you have the best view waking up.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 191
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 5
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