Reviews

Sort By: Date Most Helpful 11-20 of 184 Reviews
Wenwei   –  
China CN
Visited: June 2024 Reviewed: Jul 2, 2024

Email Wenwei  |  35-50 years of age  |  Experience level: first safari

Easy-going, responsible and friendly
5/5

Three of us browsed safari trips in April. Silas responded to our requests proactively and showed flexibility in adjusting the plan, especially after the flood in Kenya in May. We feel assured before we set off the journey.
During the journey, our guide George showed good knowledge about the animals and the geography of the places we go. He is organized and prompt every day. It was very pleasant to chat with him on anything on the road.
We have been to Masai Mara, lake Naivasha and Amboselli in a 5 nights 6days trip. It may be our luck, or George’s professionalism and communication skills, we have seen almost all the animals we wished to see before the trip, and beyond.
The only pities are: 1) we didn’t see rhinos, herd of spotted hyena; 2) we were late for the planned trekking in Naivasha though we could have got there earlier if the guide check the closing time beforehand and we left our lodge earlier.
All in all we had good time and felt that we were taken good care of. The price we paid was good for its value.

Andrzej   –  
Poland PL
Visited: June 2024 Reviewed: Jun 30, 2024

Email Andrzej  |  35-50 years of age  |  Experience level: first safari

Wonderful experience, very well planned, exceptional guide
5/5

Great Safari in Masai Mara, Lake Nakuru, Lake Naivasha and Amboseli. John, our guide, was exceptionally committed to making our safari unforgettable. He knows the parks, animals and their customs very well which allowed for spotting all interesting animals in the parks visited. He is also a great and wise person. He taught us a lot about Kenya and made the safari even more interesting. John is also a skillful safari driver which cannot be underestimated when spending hours driving on bumpy roads.
The camps and lodges selection met our expectations and the food was good. My wife and my kids rated the overall experience as one of the best holidays in their lives. I feel the same.

Nancy   –  
Canada CA
Visited: June 2024 Reviewed: Jun 5, 2024

Email Nancy  |  50-65 years of age  |  Experience level: first safari

Exceptional service! Polite, knowledgeable, funny and skilled. They made the experience!
5/5

The tour was exceptional. I was able to see lions, giraffe, buffalo, ostrich, crocodile, rhinos (white and black), monkeys, hippos, impalas, congoni, eland, and a serval. I didn’t even know some of those existed until today!! This was down to the amazing and skilled driver and guide. All activities ran right in time and were thoughtfully planned. The overall trip was well worth the money!

Hector Ruiz   –  
Mexico MX
Visited: April 2024 Reviewed: Apr 15, 2024

Email Hector Ruiz  |  20-35 years of age  |  Experience level: first safari

Perfect group safari for first time travellers
5/5

We travelled as a group of 5 friends and went on a 3 day safari with Safari Update Travels to Amboseli. This trip was great. Everything was arranged to perfection. Our guide Steve was amazing. Steve was a great guide and helped us with loading our luggage and spotted us when we were low on cash. Everything including the food and lodging was excellent and reasonably priced. I was actually surprised with how well organized Safari Updates were. Always remember to carry enough cash so as to avoid any credit card fees. We ended paying up $30 extra to use credit card as I was not carrying enough cash. The entire safari was perfect!

Astrid   –  
Netherlands NL
Visited: March 2024 Reviewed: Apr 9, 2024

Email Astrid  |  Experience level: 2-5 safaris

A tour operator who gave what was described
5/5

Before booking a safari I had some questions I sent an e-mail and got the answers almost directly
Afterwards we had contact via Whatsapp The person I was in contact with was very kind and helpful
We were picked up at the hotel at the agreed time In Nairobi we met our driver and guide, Kevin He also was very kind and gave us the opportunity to see many animals We spent a great time in Masai Mara! I recommand this organisation: Nice people and good value for the money! Thanks Silas and Kevin!

Maxie Peckova   –  
Czech Republic CZ
Visited: March 2024 Reviewed: Apr 5, 2024

Email Maxie Peckova  |  20-35 years of age  |  Experience level: 2-5 safaris

Safari Updates is the best tour company
5/5

We contacted safari update via email to get a quote for three days to the Mara. We received a prompt response, Linsel really helped us with the planning. Victor was our guide and he did a great job. Everything was amazing. He knew all the spots to find the animals and made sure we had fun on the trip. Safari Updates are very organized. My family enjoyed the safari.

Kerai   –  
Kenya KE
Visited: February 2024 Reviewed: Mar 31, 2024

Email Kerai  |  20-35 years of age  |  Experience level: 2-5 safaris

Organized
5/5

Value for money provided
Adhered to the departure timings
Good driver and tour guide
Wide variety of safari options available

Elena Rudelic   –  
Croatia HR
Visited: February 2024 Reviewed: Mar 11, 2024

Email Elena Rudelic  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Service During My Safari in Kenya
5/5

Relying on the insightful reviews I found online, I made my safari reservation with Safari Update Travels. Sam was a fortunate tour guide for me. Sam did what many consider to be impossible—he helped us identify the majority of the Big 5, which was a huge achievement. At one point, as we were almost ready to leave the park, Sam turned around and started racing us to see the rhino in time. He informed us that seeing a rhino is not common, therefore he didn't want us to miss the opportunity. We were glad to spot the rhino thanks to Sam.
Our trip included teenagers, which is more significant. Sam was incredibly helpful, kind, and patient. My children would never have been able to get in and out of that safari truck. My kids are usually all over the place and it's hard to take charge of them. Sam handled them in the best way possible. This is crucial if you have children and require a guide with more patience, or if you have someone who needs extra help. I fully recommend Sam and Safari Update Travels to all my friends and family.

Irine Maria   –  
Switzerland CH
Visited: February 2024 Reviewed: Mar 7, 2024

Email Irine Maria  |  20-35 years of age  |  Experience level: 2-5 safaris

3 incredible days in Masai Mara
5/5

Steve from Safari Update Travels took us on three incredible days of safari in Masai Mara.
My sister and I were traveling to Kenya on safari, so naturally, we were seeking for a trustworthy guide. Steve, our driver and guide, was outstanding. He was kind, patiently answered all of our somewhat odd questions, and drove extremely carefully on Kenya's jam-packed roads. However, I would especially want to draw attention to the fact that he made an effort to locate the finest viewing spots for us during the safari, kept in contact with other drivers, and drove us there fast. After spending two days on the safari, we saw almost every species that could be encountered. Best regards to Safari Update Travels team and thanks again, Steve.

Laureen Natalia   –  
Portugal PT
Visited: March 2024 Reviewed: Mar 4, 2024

Email Laureen Natalia  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstanding value for money and an amazing holiday experience
5/5

We had a wonderful experience with Safari Update Travels right from the start of our email communication. Whenever we had an issue with the inquiry, the staff were very accommodating, answered all of our questions patiently and thoroughly. Peter, our tour guide, was a wealth of information and had extensive understanding of the animals. We stayed at Sarova Mara and the lodging was excellent. Everyone thinking about going on a safari in Kenya should definitely consider Safari Updates because they offered great value for the money.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 184
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
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