Reviews

Sort By: Date Most Helpful Rating 31-40 of 194 Reviews
Kaela   –  
United States US
Visited: June 2023 Reviewed: Dec 22, 2023

Email Kaela  |  20-35 years of age  |  Experience level: first safari

Silas was amazing! He booked the tour
5/5

My husband and I went on a 3 day tour. Everything was seamless from the booking while in the United States to actually arriving. We were picked up from Nairobi international and taken to Wilson. The Safari was amazing and we even added on the Hot Air Balloon Safari. The room/hotel was perfect, everything I could have hoped for and more. We did a private Safari and had about 2 game drives a day.

Everything was perfect and I would highly recommend Safari Update Travels!

Kate Vitoria   –  
Brazil BR
Visited: October 2023 Reviewed: Nov 3, 2023

Email Kate Vitoria  |  20-35 years of age  |  Experience level: over 5 safaris

Very supportive, reliable and client oriented
5/5

We booked a private safari via Safari Update Travels to Amboseli.
During requesting a quote and booking process, Linsel was very helpful and prompt in answering all our questions.
We were received by Linsel and his colleague at the airport early in the morning and escorted to our car. After giving us all necessary instructions, we started our great tour.
The tour was very well organized and everything went as planned.
Big thanks to our great driver Peter! He was very professional, experienced and has a decent knowledge about all national parks that we visited.
We highly recommend this operator.

Brenda Carlos   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 1, 2023

Email Brenda Carlos  |  35-50 years of age  |  Experience level: over 5 safaris

Very trustworthy safari company
5/5

My hubby and I reserved a seven-day safari in Kenya, and I have to tell that it was an amazing trip! Everything went smoothly, from the preparation stages to the trip's execution.
Silas was thoroughly involved in the planning process, responding to all of our inquiries and making insightful suggestions.
He gave us a cordial welcome at the airport upon our arrival in Kenya and introduced us to Stephen, our highly competent and well-organized guide. Following a lengthy trip, we arrived in Kenya without any issues and were promptly cleared at the airport.
After a few hours of travel, we arrived safely in Mara and were warmly greeted by the personnel at the lodge (Neptune) where we were to spend the next 3 days.
Silas carefully organized every one of our game drives, and we saw some amazing animals.
Everything, including the hotel arrangements, was expertly handled.
Without a doubt, we will use Safari Updates for our upcoming safaris.

Charles Felipe Sanchez   –  
Mexico MX
Visited: October 2023 Reviewed: Oct 19, 2023

Email Charles Felipe Sanchez  |  50-65 years of age  |  Experience level: over 5 safaris

Superb, informative and exciting safari
5/5

From the very first inquiry email to my departure from Nairobi, Silas and his team at Safari Update Travels could not have been more supportive and friendly. I was met at the airport, delivered to the hotel and throughout the 3 day safari the driver, accommodation and food were superb. It was a private tour for my family and I, the guide was very well informed and helpful. We visited Masai Mara and Naivasha and we saw most of the 'Big 5' animals, elephant, lions, buffalo, hippos and much more.
The game drives were very thrilling as we came up close with the animals. Everything went smoothly.
We were dropped off at the airport after the drive. It was a wonderful experience. Thank you Safari Update Travels.

Varsha   –  
India IN
Visited: October 2023 Reviewed: Oct 4, 2023

Email Varsha  |  35-50 years of age  |  Experience level: first safari

Highly recommended
5/5

I had an amazing experience in Masai Masa. I booked my Masai Mara 3 day 2 night package from Safari Update Travels. My point of contact was Silas who has always been available to answer all my queries. He is easily reachable. He had assigned to us tour guide Jack who did a brilliant job as we witnessed all big fives. He made sure we get to see Lions, Elephants including other animals from a very close distance, which we did and it was just unbelievable. We were amazed to spot a couple of Cheetahs also twice. If anybody planning to visit Kenya for Safari tours, I will highly recommend to book via Safari Update Travels.

Moses Boteng   –  
Germany DE
Visited: September 2023 Reviewed: Oct 2, 2023

Email Moses Boteng  |  50-65 years of age  |  Experience level: over 5 safaris

A fantastic experience and trip with Safari Update Travels
5/5

What a fantastic experience and trip Silas and the Safari Updates team organized. They are skilled, competent, and incredibly diligent. He accomplished our goal of taking safaris in both Kenya and Tanzania over the course of six days. Despite having made our booking for Kilimanjaro with a different Firm, he assisted us and remained in touch with us to see how we were doing.
We contacted two other businesses before making a reservation with Safari Updates and the standard of customer service offered by Safari Updates was unrivaled. The whole itinerary for the trip, including the pick-up and drop-off at the airport, was carefully laid out. Additionally, he spent a great deal of time going over the specifics with us, and he was always available for chats before, during, and even after the trip. He made some adjustments to meet our needs, but we also trusted him to make his own recommendations, resulting in a fantastic vacation that gave us several opportunities to view the great Masai Mara.
Silas and Safari Updates provided excellent service, and we are truly appreciate.

Mwikali   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 18, 2023

Email Mwikali  |  20-35 years of age  |  Experience level: first safari

Excellent customer service. Surpassed all expectations.
5/5

Service 5⭐
Accomodation 5⭐
Meals 5⭐
Transfers 5⭐
Customer service 5⭐

Overall 5⭐

Braiden   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 25, 2023

Email Braiden  |  35-50 years of age  |  Experience level: 2-5 safaris

Beautiful 7day game drive experience- 100% perfect
5/5

I and my family went on a 7-day trip to Amboseli, Lake Nakuru, and to Masai Mara. Amboseli had the most amazing heart of elephants, as well as a spectacular view of Mt. Kilimanjaro. There are plenty of animals at Lake Nakuru... lions, cheetahs, leopards, giraffe, buffalo. In masai mara, the wildlife was fantastic, wildebeest,topis,gazelles for starters. We saw lions kill, play,sleep, and even do a wedding(another name for making love in the jungle). The trip was far more than we expected. I would definitely recommend Safari Update Travels as for anyone looking for the best authentic and tour company

Emmy   –  
United States US
Visited: August 2023 Reviewed: Aug 25, 2023

Email Emmy  |  20-35 years of age  |  Experience level: first safari

Ensures customer satisfaction is met, best game drives
5/5


The agent Xavier is very social and clear in his communication. We had a really great experience in Masai Mara. We enjoyed the game drives, and Martin was an excellent driver and guide. Very knowledgeable and was able to answer all the questions that we had. The accommodation in jambo mara was very clean and the staff was very friendly and helpful. Must recommend to my friends to do the wonderful experience and book through safari update travels

Winfred   –  
Kenya KE
Visited: July 2023 Reviewed: Aug 17, 2023

Email Winfred  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Winfred and not that of SafariBookings.
Total Ripoff/Dishonest/Unbothered/Dubious
1/5

I'm a very disappointed client on 2 occasions the latest on for Mara being the worse than the first trip to Salt lick and it's a wrap for me with this said company. I booked my sister and her family via the the agent Xavier and on the day of and during the trip his true colors were out without a doubt. Having paid for landcruiser option for pick and drop off...the dude shows up with a Noah with excuses from here to tumbuktu in the name of maandamano n promises to fix the mishap. At Narok he takes them to a bar setup for lunch with kids yet the booking included lunch at Jambo Mara hotel...as if this was not enough they end up being picked from Narok in a rundown canvas landcruiser that's was nothing but utterly disrespectful. I don't even want to mention the state of the rooms booked despite paying extra to ensure even the children would get meaningful space...instead the rooms were all squished in wooden cabins contrary to glass accommodation that had been shared to us during booking...anytime they sought help from the hotel they kept being referred back to their the so called agent with cared less about them. Seeking refunds for the substandard services offered versus what we paid for all landed in deaf ears and there's totally nothing good to write about this company from our experience. We leave it all to Karma as conversations bore zero fruit...

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 184
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
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