Our Team of Proffessional Safari Experts
Safari Update Travels
- Located In:
- Size:
- 1-5 employees (Founded in 2016)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $75 to $150 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Moses Boteng | 50-65 years of age | Experience level: over 5 safaris
A fantastic experience and trip with Safari Update Travels
What a fantastic experience and trip Silas and the Safari Updates team organized. They are skilled, competent, and incredibly diligent. He accomplished our goal of taking safaris in both Kenya and Tanzania over the course of six days. Despite having made our booking for Kilimanjaro with a different Firm, he assisted us and remained in touch with us to see how we were doing.
We contacted two other businesses before making a reservation with Safari Updates and the standard of customer service offered by Safari Updates was unrivaled. The whole itinerary for the trip, including the pick-up and drop-off at the airport, was carefully laid out. Additionally, he spent a great deal of time going over the specifics with us, and he was always available for chats before, during, and even after the trip. He made some adjustments to meet our needs, but we also trusted him to make his own recommendations, resulting in a fantastic vacation that gave us several opportunities to view the great Masai Mara.
Silas and Safari Updates provided excellent service, and we are truly appreciate.
Email Mwikali | 20-35 years of age | Experience level: first safari
Excellent customer service. Surpassed all expectations.
Service 5⭐
Accomodation 5⭐
Meals 5⭐
Transfers 5⭐
Customer service 5⭐
Overall 5⭐
Email Braiden | 35-50 years of age | Experience level: 2-5 safaris
Beautiful 7day game drive experience- 100% perfect
I and my family went on a 7-day trip to Amboseli, Lake Nakuru, and to Masai Mara. Amboseli had the most amazing heart of elephants, as well as a spectacular view of Mt. Kilimanjaro. There are plenty of animals at Lake Nakuru... lions, cheetahs, leopards, giraffe, buffalo. In masai mara, the wildlife was fantastic, wildebeest,topis,gazelles for starters. We saw lions kill, play,sleep, and even do a wedding(another name for making love in the jungle). The trip was far more than we expected. I would definitely recommend Safari Update Travels as for anyone looking for the best authentic and tour company
US
Email Emmy | 20-35 years of age | Experience level: first safari
Ensures customer satisfaction is met, best game drives
The agent Xavier is very social and clear in his communication. We had a really great experience in Masai Mara. We enjoyed the game drives, and Martin was an excellent driver and guide. Very knowledgeable and was able to answer all the questions that we had. The accommodation in jambo mara was very clean and the staff was very friendly and helpful. Must recommend to my friends to do the wonderful experience and book through safari update travels
NZ
Email Ella | 20-35 years of age | Experience level: 2-5 safaris
BEST CUSTOMER SERVICE
Masai mara was awesome and majical
This safari was majical. I made arrangements to visit Masai Mara during my vacation and Safari Update Travels made it possible. I arrived in the Mara in the afternoon hours and then set out straight for the afternoon drive. It was quite refreshing.
I also visited the local Masai village which was nearby so I was able to interact with many members of the community. The best part of the trip by far was our tour guide, Wycliffe. Besides being witty and having a deep sense of humour, Wycliffe is one of the kindest people I’ve ever had the pleasure of meeting. He went beyond his means to take care of us and make our trip memorable. Will definitely be back for another tour with Safari Update Travels in the future.
US
Email Miranda | 20-35 years of age | Experience level: first safari
PROFFESIONAL AND VERY PROMPT IN HIS COMMUNUICATION THROUGHT THE BOOKING AND TRIP ITSELF
Best Choice ever.
This was my first visit to Kenya. I had a lot of questions about the trip, and Xavier and his team patiently provided me with all the answers.
Safari Updates provided me with itenary and hotel vouchers showing proof of my payments and booking voucher for the entire safari.They picked us up at our hotel as promised right on time and off we went. I do have to especially appreciate our driver and guide Antony he was fantastic throughout the entire trip. He was knowledgeable and answered promptly, and no matter how many times we wanted him to stop for pictures of the animals, he was ready to do so. He was safe with his driving at all times, and the hospitality we received from him was excellent. We stayed at sopa lodge which had great food based on our dietary restrictions and were also fortunate to have a great game viewing. We also had a fun boat ride at Naivasha and had an opportunity to hike down the Hell's Gate Gorge and were able to see the volcanic fault lines.
Everything that was promised was delivered !! Loved the experience in working with the company and our guide. I highly recommend this company and will definitely revisit and book my next trip with them soon.
Email Steve | 35-50 years of age | Experience level: first safari
Best customer service. Highly recommend!
Best safari planners and customer care.
We were referred by our friend about Safari update and after checking their websites and social media pages we decided to use Safari update Travels as a preferred tour company to organize a short 4 days and 3 nights safari since she had worked with them earlier this year. From the start of our plan, everything was smooth.Xavier worked with us to ensure all details were well noted, and whenever we needed clarification, he quickly responded.
Our guide Frank was the best, jovial, knowledgeable, well conversant of African wildlife and more so funny.
We saw big 4 except from Rhino, which is common not to be seen while on a safari.We also enjoyed the wildbeest migration.Wow, just Majical.
We stayed at Jambo Lodge, everything was awesome. Food, accommodation, friendly services and staff.
We highly recommend SAFARI UPDATE TRAVELS for this safaris. They guys are just on another level!!
We will travel with you again and again
Email Esther | 20-35 years of age | Experience level: first safari
He was excellent!!!
They provide best services and communication from the moment you approach them for a trip till the day of your trip...the trip to masai mara was worth it and I received good services both from the hotel where I was staying to my tour guide..everything surpassed my expectations and I enjoyed.
Would highly recommend booking a trip with them
HR
Email David Jakov | 35-50 years of age | Experience level: 2-5 safaris
Great guide and excellent communication
We traveled to the Masai Mara for three days with Safari Update Travels. Silas did a great job of outlining every aspect of the trip in preparation and was extremely responsive to all of our questions both before and during the trip. Because of Mark, our driver and guide, who was quite knowledgeable, we were able to observe a lot of the animals in the Masai Mara. The glass home in Jambo Mara, which featured first-rate amenities, was where we stayed. Please be aware that Jambo Mara's power is turned off between midnight and early morning due to the facility's reliance on solar energy. However, it was cool at night, so we were unconcerned. I heartily endorse Safari Update Travels for relieving us of all our travel worries and making the trip very enjoyable,
DE
Email Eduardo | 20-35 years of age | Experience level: first safari
Helpful Operator, they answer quickly my inquires.
An unforgettable experience, we had a great time. A reliable Safari Tour. The Guide, Ken, did an effort to find the big 5.