Reviews

Sort By: Date Most Helpful Rating 41-50 of 191 Reviews
Florida   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 27, 2023

Email Florida  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Florida and not that of SafariBookings.
Unprofessional
1/5

AVOID SAFARI UPDATES IF YOU CAN BY ALL MEANS!!
Safari Updates from the airport picked us in a small car with babies when we paid for a landcruiser to and fro pinning it on non existent chaos. Stalled us at a bar with kids while we waited for a second car on the way to transfer into. At the hotel they had us in a cabin with three beds instead of the promised and paid for new builds in the hotel we were staying. Once we checked in, our contact person went MIA, didnt pick any calls after that. We asked for the difference in refunds and they said nothing.
All these just made the trip not worth it at all!

Martha   –  
United States US
Visited: July 2023 Reviewed: Jul 22, 2023

Email Martha  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Martha and not that of SafariBookings.
The worst thing that happened to us was you guys
1/5

You lied to us from airport pick up with a land cruiser n sent us a smaller car n squeezed us in with kids. Booked wrong rooms from ones promised during advance booking.worst experience by far

Esther   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 12, 2023

Email Esther  |  20-35 years of age  |  Experience level: first safari

He was excellent!!!
5/5

They provide best services and communication from the moment you approach them for a trip till the day of your trip...the trip to masai mara was worth it and I received good services both from the hotel where I was staying to my tour guide..everything surpassed my expectations and I enjoyed.
Would highly recommend booking a trip with them

David Jakov   –  
Croatia HR
Visited: July 2023 Reviewed: Jul 12, 2023

Email David Jakov  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guide and excellent communication
5/5

We traveled to the Masai Mara for three days with Safari Update Travels. Silas did a great job of outlining every aspect of the trip in preparation and was extremely responsive to all of our questions both before and during the trip. Because of Mark, our driver and guide, who was quite knowledgeable, we were able to observe a lot of the animals in the Masai Mara. The glass home in Jambo Mara, which featured first-rate amenities, was where we stayed. Please be aware that Jambo Mara's power is turned off between midnight and early morning due to the facility's reliance on solar energy. However, it was cool at night, so we were unconcerned. I heartily endorse Safari Update Travels for relieving us of all our travel worries and making the trip very enjoyable,

Eduardo   –  
Germany DE
Visited: June 2023 Reviewed: Jun 14, 2023

Email Eduardo  |  20-35 years of age  |  Experience level: first safari

Helpful Operator, they answer quickly my inquires.
5/5

An unforgettable experience, we had a great time. A reliable Safari Tour. The Guide, Ken, did an effort to find the big 5.

Leila Armani   –  
Czech Republic CZ
Visited: April 2023 Reviewed: May 15, 2023

Email Leila Armani  |  20-35 years of age  |  Experience level: 2-5 safaris

A weekend I will never forget!
5/5

Absolutely fantastic few days in the Maasai Mara. Linsel from Safari Update Travels was excellent in finding me a trip that was within my budget but met (and exceeded) all my expectations! My guide was friendly and knowledgeable and was very good at finding animals. We saw everything including elephants, leopards, giraffes, hippos, ostriches and even a cheetah family. The 4x4 was also a good choice and I would recommend choosing this option over the van as it really makes a difference (both in terms of comfort and in terms of how far off the beaten track you can go). The campsite (Lenchada tourist camp) was rustic but perfect for what I was looking for - felt very much at one with nature! Would highly recommend Safari Update Travels who were super helpful throughout and provided me a really fantastic experience.

Mercy   –  
Kenya KE
Visited: April 2023 Reviewed: Apr 27, 2023

Email Mercy  |  20-35 years of age  |  Experience level: over 5 safaris

This is the best tour company compared to the rest I have engaged before...
5/5

Xavier's communication prior and during the trip was dope...Transfers were well organized. He kept in touch with the hotel to ensure his guests were well attended to...

Shanelle Brock   –  
Switzerland CH
Visited: April 2023 Reviewed: Apr 24, 2023

Email Shanelle Brock  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing views of Mt. Kilimanjaro
5/5

I highly recommend this tour with Simon he’s an amazing safari guide. We started the drive very early morning since the park is quite far and we wanted to have a better chance of seeing many animals. Along the way we made a stop at a really nice souvenir shop. As we got closer to the park, we were able to clearly see Mt Kilimanjaro which was really exciting. The drive throughout the park was unbelievable. I saw a lot of animals just to mention; elephants and giraffes which are my two favorite animals. After the safari we stopped at the Ol Tukai Lodge campsite for lunch. The restaurant and camp was absolutely beautiful. We were given a tour of the rooms by one of the hosts, they are top notch with beautiful ambience. Before driving back to Nairobi we stopped at the Masai Mara village. I had the chance to interact with the community and experience their culture and day to day activities. Overally I rank this tour a solid 10/10. I don’t think it could have gotten any better. Safari Update Travels are the best!

Rebecca Chuck   –  
Portugal PT
Visited: March 2023 Reviewed: Apr 5, 2023

Email Rebecca Chuck  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing Amboseli Day Trip Adventure
5/5

We had an excellent 5 star experience on our day trip to Amboseli National Park. Our tour guide David was simply remarkable. David was punctual, he picked us up early and drove responsibly the entire 3 hour drive from my pick up location to the park. The vehicle was clean and David came well-equipped for the day with water and a pair of binoculars. David suggested an earlier start and I’m glad that we made the sacrifice because we got the opportunity to see a lot of animals including; cheetahs, elephants, giraffes, herds of wildebeests, buffalos, hippos, hyenas, other antelopes, pink flamingos, and we even visited a Masai village. Throughout the trip David shared interesting facts about Kenya, the animals and interesting sites. The views in Amboseli National Park were absolutely stunning from the volcanic hill and it was worth the 10 minutes walk. To top off the trip, we had a luxurious meal at the Kibo Safari Lodge before heading to the Masai village and then back to Nairobi. We felt safe traveling as a couple with David, a professional and ethical tour guide. I highly recommend traveling with Safari Update Travels because of their professionalism.

Mary   –  
Kenya KE
Visited: March 2023 Reviewed: Mar 7, 2023

Email Mary  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing
5/5

The trip to Masai Mara was really good. The agency kept in contact to confirm all was going well or to check whether there was anything me and my friends needed. It was a great experience! The agency replies very fast, is really well organized, always on time and gives you options according to your budget. The driver was very nice and attentive, we got a chance to see a lot of wild animals!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 181
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
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