Reviews

Sort By: Date Most Helpful Rating 71-80 of 194 Reviews
Eric   –  
United States US
Visited: August 2022 Reviewed: Aug 14, 2022

Email Eric  |  20-35 years of age  |  Experience level: first safari

Amazing trip with fantastic guide and accommodations
5/5

We had a wonderful time touring Masaai Mara. We loved the lodging at jambo mara and our tour guide Phidel was incredible. We saw so many lions, zebras, giraffes, elephants, and other animals that made our trip 10/10. Would definitely travel with them again.

Eman albustani   –  
Bahrain BH
Visited: August 2022 Reviewed: Aug 4, 2022

Email Eman albustani  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Eman albustani and not that of SafariBookings.
Non reliable
1/5

I planned a family trip with my daughter and Kenyan friend to Kenya for first time. I used safari booking to find the right operator.

I selected safari updates based on reviews which was completely misleading.

Silas sounded professional by providing pricing but he did not change the pricing for my Kenyan friend and took 1700 dollars for 3 days trip to masa marai.

Since we were ladies on own, I requested him for reliable car and he mentioned it 4x4 top luxury which was completely the opposite.

The car stopped 3 to 4 times because of the battery. It was full of dirty masks, broken handles and the driver Charles didn't knew how to open the socket switches to charge our mobiles. The car provided was not anywhere close the to the pictures.

I was frustrated by first day and it was too late to change the plan. Then our driver Charles did not know where animals were, he was just roaming around the park following our operator cars.

When I called Silas, he offered us a free trip to masai village as part of the package which Charles did not have clue about.

The only positive thing about this trip was the hotel people at jambo mara in masa marai. I have to mentioned that they went beyond and above to make us feel comfortable which was completely opposite to what Charles and silas provided.

If I had the option I would rate Silas 0, I don't appreciate dishonesty specially when I had planned my trip in July and paid 50%.

I finished my trip yesterday and I called him expressing all of this, he has vanished and never called back.

David Alonso   –  
Philippines PH
Visited: March 2022 Reviewed: Jul 27, 2022

Email David Alonso  |  20-35 years of age  |  Experience level: over 5 safaris

Perfect game drive in the beautiful city!
5/5

We were group of interns in the country and wanted to take sometime off our busy schedule it being a weekend. We contacted Xavier at Safari Update Travels for a quick safari arrangement and that was the best decision we made. We were timely picked up from our guest house to the park. Many vehicles were also in the park enjoying the eye catching scenery of wildlife. We saw a family of 5 lions just walking next to our vehicle, we have never been that close to a wild animal, you could feel the adrenaline rush. There were also buffalos, rhinoceros, giraffes, zebras and ostriches. We also passed near a water body but the hippos were not present. Our driver John was very professional and knowledgeable. I'd also recommend visiting Nairobi National Park to experience the wild. Thank you Safari Update Travels for the best game drive.

Leonardo Gaucho   –  
United Arab Emirates AE
Visited: July 2022 Reviewed: Jul 22, 2022

Email Leonardo Gaucho  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional services!
5/5

This company's staff is kind, caring and well organized. They planned every detail 'special thanks to Linsel'. At the camps, the staff couldn't do any more than they did to make our stay comfortable and ensure that we were safe and happy.
We were lucky to see a lot of animals; a pride of lions, a family of cheetahs, elephants, zebras, many birds and a leopard eating his kill.
Safari Update Travels truly know how to serve their clients.
For an authentic safari experience, I'd suggest booking with Safari Update Travels. The best in town.

Sebastian Raupman   –  
Croatia HR
Visited: April 2022 Reviewed: Jul 22, 2022

Email Sebastian Raupman  |  35-50 years of age  |  Experience level: first safari

Fantastic Safari Experience!
5/5

I booked a solo trip to Masai mara for a 3-day safari with Safari Update Travels. Silas was very professional in the way he communicated and gave detailed information. He answered all the questions I asked. It was my first time on a safari, I wanted to get every detail.
He booked for me Sopa lodge in Masai Mara. They had very nice rooms and the staff were so accommodating. I went for game drives for three days and words cannot express what an exciting experience it was, from the landscape to wildlife. My driver guide was very knowledgeable. It was such a magical experience where I enjoyed every moment of it. I highly recommend Safari Update Travels for those going on a safari in Kenya. Keep up the excellent work.

Sylvia Bakalis   –  
Belgium BE
Visited: June 2022 Reviewed: Jul 21, 2022

Email Sylvia Bakalis  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Nairobi tour with Safari Update Travels!
5/5

Safari Update Travels were able to help me get a group joining tour at the last minute on the night prior to. The tour of Nairobi was excellent. We saw a lot of animals including a pride of lions, warthogs, buffalos, cheetah's and zebras. Our guide Sam was the best, very experienced driver. He took us close to where the animals were so that we could get a glimpse of them. The staff at Safari Update Travels were very friendly and had excellent communication, special thanks to Linsel. Their rates are very competitive and they provide excellent services. Thank you for the experience!

Rebecca Bahrman   –  
Finland FI
Visited: April 2022 Reviewed: Jul 21, 2022

Email Rebecca Bahrman  |  35-50 years of age  |  Experience level: 2-5 safaris

Half Day Tour of Nairobi National Park
5/5

Safari Update Travels has the best customer service and staff. They handled my enquiry very professionally hence I couldn't resist the package they offered me. James our guide was very friendly and knowledgeable. He picked us up on time from our hotel to the park. We saw so many animals namely lions, hyenas, rhinos, secretary birds, and many more. Xavier who works with Safari Update Travels was so kind and flexible to meet our requests. My family and I had a great time in Nairobi National Park thanks to Safari Update Travels. Highly recommended!

Becky   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 18, 2022

Email Becky  |  20-35 years of age  |  Experience level: first safari

The best tour operator, packaged with fun, adventure,life and love at affordable rates. fun,
4/5

This is the best touring/travel buddy as it strives to offer the best with the clients interests at heart. Their rates are really affordable and as much as I met them on Instagram, they proved their reliability in every way.
I vouch for them any day any time
Their staff are really friendly and relate to every clients needs in a professional way.
I had the best day in this tour at @the Forest Kenya, adventurous, fun and beautiful.
Great meals, great staff, good adventure

Namue   –  
Uganda UG
Visited: July 2022 Reviewed: Jul 15, 2022

Email Namue

They were passionate about us having the best experience. You could tell they reallenjoyed their job
5/5

The road trip was quite something. I’d never seen something so beautiful! The Rift Valley!

Barbara Hoffmeister   –  
Germany DE
Visited: July 2022 Reviewed: Jul 6, 2022

Email Barbara Hoffmeister  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent Half-day Tour at Nairobi National Park
5/5

Nairobi National Park is very beautiful much more than I expected. The tour took about 5 hours beginning from the moment I left my apartment. It was a private tour with a few friends in the afternoon. We booked with Safari Update Travels and I can assure you it is safe and very convenient. Linsel who works with Safari Update is very professional, he really helped plan the entire tour. Peter our guide arrived at my apartment very early and waited patiently before we got ready. We saw lions resting and a lot of zebras among other many animals. The tour was successful, thanks to Safari Update Travels.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 184
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
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