Competent staff, reliable agency, the big five passed, crossing Mara river failed
Five days safari: Lake Naivasha - Masai Mara - Lake Nakuru, six person in total as agreed. Very well organized budget safari trip. Good communication with agency staff. Quick response for any question. Nice and helpful personnel (Mary was very competent). Accommodation on acceptable level (common budget conditions). Food good enough but not luxury. However generally I had to pay for every drinks for lunch and dinner or use water which was provided by safari agency ( 1 liter per day). Tea and instant coffee was provided for free for breakfast. Car was a little bit old and neglected without air condition but it was not a problem. Guide was pretty efficient and could find animals which we wanted to see. Visit in Masai village was not so exciting for me. In Hell Gate park we payed 25 $ extra for local guide but better option is to go inside by car ( 13 $ fees only; guide is not needed at all). The biggest inconvenient: long journeys between safari parks and Nairobi. Recommendation: good camera and binoculars (a mobile phone is not enough), own wine if somebody needs. If I go for safari second time more I would book my trip in this agency.