Reviews

Sort By: Date Most Helpful Rating 41-50 of 75 Reviews
Paul   –  
Angola AO
Visited: December 2023 Reviewed: Jan 3, 2024

Email Paul  |  35-50 years of age  |  Experience level: first safari

Incredible Experience
5/5

Being a solo traveler, and on my first safari trip, I was anxious to say the least. But there was no need, as Henry and they team put all my worries at ease from the booking process, right through to the final day!

I went for the 6 day Safari, visiting Amboseli, Lake Nakuru, finishing at Masai Mara. For the first 4 days, my driver Johson was absolutely fantastic. I was simply amazed at his knowledge of both his country and the animals that can be found, answering any and all questions I fired at him. He also had exceptional eye sight, managing to spot the smallest of animals from what seemed to be a mile away. The game drives around Amboseli, and Lake Nakuru where an absolute joy - where he simple knew where to place the vehicle to get the best view/ photos of the animals, this payed off as it resulted in a pride of lions walking directly towards us at one point.

Unfortunately the vehicle we where using had to return to Nairobi half way through the trip, for its annual checkup. Johnson had to return also - however Henry had personally organized a second vehicle to continue the safari, and attended the finals days as a guide also. These final days I was privileged to have a Maasai person as the driver (sorry I forget his name), who once again had incredible knowledge of the area - and the wildlife. On top of that, he also had clear knowledge of where the various animals could be found throughout the day - with near laser accuracy to find them.

Ended the safari with a trip to a Kenyan BBQ in Nairobi with Henry!!

I cannot recommend Dume Africa enough. Henry was available at all times, answering both E-mails and phone calls swiftly to answer any questions I had.

Would I recommend, or use in the future? 110% yes!!

Thanks for an incredible experience, and I hope our paths cross in the future!

Ashley   –  
United States US
Visited: January 2024 Reviewed: Jan 10, 2024

Email Ashley  |  20-35 years of age  |  Experience level: first safari

Great safari experience filled with an expert guide (Henry is awesome!).
5/5

Dume is a great company to go through for an excellent safari experience. We had Henry as our guide and he was extremely knowledgeable, accommodating and helpful. We truly enjoyed our experience at Amboseli National Park and Henry did a great job at spotting animals and putting our car in great viewing locations. Would recommend this company to anyone! Car was in great condition and was comfortable. Dume worked with us to customize a safari that worked for us, would recommend!

Wendy   –  
United States US
Visited: January 2024 Reviewed: Jan 27, 2024

Email Wendy  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible experience! Henry was extremely helpful. He is very responsive! Went the extra mile.
5/5

This was a trip of a lifetime and your guide can make or break your experience! Jackson, our guide, was THE BEST!— extremely knowledgeable and he exceeded our expectations! We saw all of the Big 5 and then some because of Jackson’s persistence! By the end of the week he was like a brother to us! Exceptional service, wonderful accommodations, perfect weather—we truly couldn’t have asked for more. THIS is the tour company to book for your safari! I want to go back and do it all over again!

Malcolm   –  
United States US
Visited: February 2024 Reviewed: Feb 22, 2024

Email Malcolm  |  65+ years of age  |  Experience level: over 5 safaris

A #1
5/5

We’ve travelled with Henry, the owner of Dume, on numerous safaris over the past 10 years, always with excellent results. Henry is extremely knowledgeable not just about wildlife but about the Kenyan way of life. I’m driving to our destination, he introduced us to many small businesses, projects, co-operatives and interesting artisan workshops along the way. One I of the highlights was a trip to Buffalo Springs last year where he followed tracks to find the elusive geranuck, which not many people get to see can in the wild. Henry is personable and a delight to travel with. We have been returning to Kenya for a decade and he provides very good value for your vacation budget. We have also traveled with other staff members of Dume and had a delightful time as well. They provided excellent service.

Bing   –  
China CN
Visited: April 2024 Reviewed: Apr 24, 2024

Email Bing  |  50-65 years of age  |  Experience level: first safari

Henry is a very nice person, able to take care of every aspect of the safari process, and is very experienced!
5/5

Before departure, the communication with Henry was very smooth. The hotels he picked were all very cost-effective, clean, and conveniently located. The province is the province, the flowers are the flowers. During the safari, the tour guide needs to constantly discover and chase animals. Henry’s eyes are super amazing! We saw a lot of animals, and our car was always one of the first in the convoy chasing animals, so the view was unparalleled. Not only is he experienced, he is also a very nice person. Our return flight was after 6 a.m., and he offered to pick us up at the hotel at 3 a.m.! move!

(automatic translation from Chinese)

Daniel K   –  
United States US
Visited: June 2024 Reviewed: Jul 3, 2024

Email Daniel K  |  20-35 years of age  |  Experience level: first safari

A wonderful experience
5/5

My experience with Dume Africa was nothing short of incredible.

We did the 8 day safari in late June 2024 that went to the Ark in Aberdare National Park, Samburu Simba Lodge in Buffalo Springs, Ol Pejeta, Lake Nakuru, and of course the Massai Mara.

This was me and my wife's first safari and we are from the US. Because Dume wasn't one of the companies with 1000s of reviews and because we had never before travelled to Kenya, we were a little paranoid about getting scammed somehow, but everything turned out perfectly fine. Henry (the owner) was really good about replying to emails and we were able to pay only 30% up front via PayPal and then the rest of the 70% in cash upon arrival when our guide picked us up at the airport.

Henry paired us up with John (Muya). I let Henry know that my goal was to see as many mammal species as possible. I am not your typical safari client who just wants to see a lion and call it a day. I really wanted to see as many species of birds as possible, rock hyraxes, servals, dik diks, and of course all the other larger mammals. I am also a botanist and read research papers for fun, so I had much more intense goals for species I hoped to see than others may have for this experience.

With all that said, John did an absolutely amazing job. We literally saw almost every single mammal on my list of dozens I wanted to see except a handful despite being in Kenya in the low season. He was also great about stopping for not only the larger birds, but the small songbirds or wildflowers I wanted to look at, even though sometimes I wanted to stop every couple of minutes to photograph something. John is a mammal expert and if you want to see something, he will try his best to get you on it. I cannot thank him enough. We made sure to leave what we hope was a really good tip for him (Dume recommends $10 per day per person, but we tipped $15 per day per person). He was a genuine, really nice guy and we felt like we made a good friend by the end of the trip.

John's driving skills were also really good. He was able to get to animals quickly and closely, especially when competing with other drivers for animals in the more crowded parks. When we were in the Mara there was a fire that made a road impassable, causing drivers to have to go off-road through difficult, muddy terrain. He got through the obstacle no problem, but many others got stuck and they were requesting him for help as he's the more experienced expert. He's a pro.

The whole 8 day safari cost $1,850 per person not including tipping and misc personal spending, so the value for the money compared to other operators was really good. The Ark and Samburu Simba lodges were must stays and I highly recommend them for others as they are really nice lodges with exceptional service for a reasonable price. The other accommodations were only okay, but again, the value of the trip compared to others of a similar length was incredible. The Samburu area was our favorite. We got to see elephants from our room and then exploring the adjacent Buffalo Springs area was incredible. For being a desert, we saw in incredible diversity of animals and it was the best place to see elephants on our entire trip. And best of all, there were much fewer people compared to Lake Nakuru or the Massai Mara. If we would do this trip again, we would spend a little more per person to stay in nicer lodges and spend more time in the less traveled to parks, but for our first trip to Kenya on a reasonable budget it was perfect.

We also went to a Massai Village, which I was hesitant to do before going as I was concerned it would be very touristy, but it was one of my favorite parts of the trip. Seeing how they live and hiking with a local Massai guide in the bush was a really eye opening experience and we were the only ones in the village that day since we were their in the low season.

Some highlights of the trip include: Hearing lions at at night in the lodge and John miraculously finding them in the bush within 5 minutes of leaving the lodge, seeing a lion defending it's buffalo carcass from hyenas and vultures, John finding a recently dead elephant carcass and seeing the chaos of a huge kill sight like that, being chased by a bull elephant in musth jogging behind our car, finding a pack of hyenas that just killed a baby giraffe that morning, and so so much more.

Would highly recommend Dume and John!

For a list of animals I saw on the trip please see my inat page and sort by Kenya for location:

https://www.inaturalist.org/observations?place_id=7042&user_id=gambolingquail&verifiable=any

Ying   –  
China CN
Visited: July 2024 Reviewed: Jul 29, 2024

Email Ying  |  35-50 years of age  |  Experience level: first safari

This travel agency is reliable! Recommended to everyone!
5/5

We are a family of three. We took our 12-year-old child to Kenya to experience a unique trip during the summer vacation.
Because it was the first time to book a trip in this way, I was very cautious. I found Dume Africa Trails half a month before the trip. The owner Henry was very enthusiastic and patiently answered every question I had, and gave reasonable suggestions. The price was also very fair.
The driver and guide he arranged for us were experienced and friendly. He always took us to see the animals in a good position and tried his best to meet our needs. We found the famous Big Five in Africa, and also saw the classic scene of wildebeest crossing the river in Masai Mara. We were also lucky enough to see the whole process of lions hunting wildebeests in Amboseli! It was wonderful! It was really an unforgettable trip!
The experience of Safari really depends on luck and the driver. I recommend Dume Africa Trails to everyone!
I just returned to China. I am writing and sharing. Friends who want to know more can add my WeChat shydreams. I will tell you everything I know, haha

(automatic translation from Chinese)

Gabriel Smithdahl   –  
United States US
Visited: July 2024 Reviewed: Aug 5, 2024

Email Gabriel Smithdahl  |  under20 years of age  |  Experience level: first safari

A breathtaking, educational, and wildly fun adventure!
5/5

Dume Africa and Henry (our guide) were wonderful to work with on our safari vacation to Kenya and Uganda. Henry's unceasing knowledge of the wildlife we encountered added unexpected depth to our experience. His willingness to accommodate our more intricate needs and requests was similarly unwavering, and allowed all of us, regardless of physical ability, to enjoy Kenya. Beyond this, Henry was always in good spirits, whether it be a joke, a fun fact, or a compliment, he made sure every moment in Kenya was memorable. Please use Dume Africa if you are thinking about visiting Eastern Africa, you really can't do better.

Michael Wagner   –  
United States US
Visited: July 2024 Reviewed: Aug 5, 2024

Email Michael Wagner  |  65+ years of age  |  Experience level: 2-5 safaris

Treated Us and Cared for Us Like Family
5/5

We had the most amazing trip to Kenya and Uganda -- all made possible by Dume Africa, and especially Henry, our guide. Henry worked with us for more than a year putting together the best itinerary -- and, he was so helpful in making great suggestions for activities we had overlooked. From meeting us at the airport, to driving us across the country, to giving us great information about animals, plants, and various sites -- every detail was addressed. My wife broke her knee and it "went bad" right before our trip -- requiring a knee replacement when we got home. Henry adjusted everything and took precious care of her -- helping her, changing the itinerary, and giving her special activities or service when she could not participate in something that the rest of us did. Henry's colleagues and staff were also great -- we had a wonderful trip through Nairobi National Park and great reception service in Uganda. Henry also helped us when we ran out of money to find the right bank that could help us. We won't travel to Kenya again, unless we can have Henry as our guide!

Paula Wagner   –  
United States US
Visited: July 2024 Reviewed: Aug 6, 2024

Email Paula Wagner  |  65+ years of age  |  Experience level: 2-5 safaris

Outstanding in knowledge and service!
5/5

This is our second safari with Dume Africa. The trip was executed glitch free and all our needs and wants were managed with excellent care. We travelled to many parks and accomodations were wonderfully handled. As I was somewhat disabled on this trip, our guide went above and beyond to see to my comfort and needs. Will recommend Dume to anyone interested in a safari in their service area!

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