Reviews

Sort By: Date Most Helpful Rating 91-100 of 114 Reviews
Jakub   –  
Slovakia SK
Visited: June 2023 Reviewed: Jun 8, 2023

Email Jakub  |  20-35 years of age  |  Experience level: first safari

Amazing.
5/5

We choose 5 day gorilla safari. We were absolutly satisfied with service, foods, guides, accommodations and programme. I can recommend this operator for everybody who wants to enjoy safari fully. Uganda is really pearl of Africa.

Robert H   –  
United States US
Visited: May 2023 Reviewed: Jun 10, 2023

Email Robert H  |  20-35 years of age  |  Experience level: first safari

Incredible experience with beautiful gorillas and wonderful guides!
5/5

We had an incredible time with the Lulu's team. They were very professional, responsive, and high-energy (our driver Charles is the real King Charles!). We had a big group (14 people) and they were able to accommodate all of us.

On the trip itself, what an amazing experience! We saw golden monkeys and spent a day on beautiful Lake Bunyonyi but the highlight was definitely the mountain gorillas. I will never forget being so close to those beautiful creatures and it was all because of the Lulu's team. We cannot recommend them enough!

Reply from Lulu Safaris Uganda
Reply from Lulu Safaris Uganda
Posted on Jul 4, 2023

It was really nice hosting you Gus, you are such an amazing person.

Tom   –  
Ireland IE
Visited: June 2023 Reviewed: Jul 3, 2023

Email Tom  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Safari in Uganda
5/5

I recently travelled on a 10 day Uganda tour with Lulu Safaris.

From start to finish this was an amazing experience. Lulu safaris were extremely professional at all times. Prior to booking, they were very helpful with addressing any queries I had and made the whole booking process very easy. After booking, my flight was unexpectedly changed pushing back my arrival to Uganda by 24 hours but Lulu safaris were very accommodating by pushing back my tour start time. Any queries I had in relation to the tour were very quickly answered and addressed

In terms of the tour itself, this was incredible. Uganda is a beautiful country with so much to see and do. I had a custom itinerary which involved gorilla trekking in Bwindi, chimp trekking in Kibale National Park, game drives/boat trips in Murchison Falls and Queen Elizabeth National Park. I also got to interact with local communities and see what life is like in Uganda.

My guide Samuel was a great person and very knowledgeable about Uganda and I learned a lot about the country from him. There were some long drives but he made the experience very easy and enjoyable

The accommodation and meals were of a high standard

Overall I would highly recommend Uganda as a travel destination and also Lulu Safaris

Reply from Lulu Safaris Uganda
Reply from Lulu Safaris Uganda
Posted on Jul 4, 2023

Thanks Tom for the feedback

Carmel   –  
Israel IL
Visited: July 2023 Reviewed: Aug 3, 2023

Email Carmel  |  35-50 years of age  |  Experience level: first safari

Great experience!
5/5

Our experience with Lulu Safaris in Uganda was amazing! Everything was so well-organized and professional, and our guide Derrick was the best – super friendly, helpful, and always on time. He always made sure that we were enjoying our time in every Park and Lodge. We got to see incredible wildlife and stunning landscapes, like tracking gorillas in Bwindi Impenetrable Forest and going on exciting game drives in Queen Elizabeth National Park. We're so grateful to Derrick and the whole team. Definitely recommended.

Eric & Ramli   –  
Sweden SE
Visited: August 2023 Reviewed: Aug 16, 2023

Email Eric & Ramli  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy comfortable and very trustfull! Thank you Charles! Our New one top guide!!
5/5

We were out for 6 days with our beloved Charles, This man makes you feel comfortable! He talk happily to everybody so no problem to stop along. The ride and buy whatever or maybe toiletvisit.

Thanks Elvis at LuLu for all help to sort out our 6 day trip! It was wonderful!

But most thankfull to our wonderful and best guide in the world Charles!!

You made our 6 days wonderfully cant really out words to it, so many questions you answer and som many beutifiull places you showed us, Charles if you want the best guide the king of guides take Charles and i promise you not gonna be bored!

Charles all the love to you and thank you for a wonderful 6 days in the Pearl of Africa!

We will never forget you!

Eric and Ramli!

Rick   –  
United States US
Visited: August 2023 Reviewed: Aug 20, 2023

Email Rick  |  50-65 years of age  |  Experience level: 2-5 safaris

Mountain Gorillas of Uganda
5/5

Lulu Safaris custom built a 5-day tour for us. One day with Golden Monkeys in Rwanda and two days of Gorilla trekking in Uganda. Herbert was our guide and he was wonderful! I can’t say enough good things about him. Such a beautiful country. We were there in dry season and had zero issues with bugs. Didn't need gloves, but boot gators were a good idea. Hotels were fine, food at the hotel was hit or miss (some great, some less than great), but our guide was fantastic - I learned so much and would be thrilled to do another trip with Herbert. Three pieces of advice for visitors; 1) buy candy (lollipops?) to give to kids along your drive. 2) take children's books to donate to schools. We visited a local Batwa village outside of Bwindi and wish we had better prepared with donations. 3) because we flew in and out of Rwanda and then drove across the border to Uganda, be sure and apply for a multi-entry visa.

Wayne   –  
Australia AU
Visited: September 2023 Reviewed: Sep 30, 2023

Email Wayne  |  35-50 years of age  |  Experience level: first safari

a trip full of once in a lifetime experiences
5/5

From the time I booked the tour, Elvis kept me informed of the plans and oversaw that everything ran smoothly.

The tour itself was amazing, from Kigali, to being amongst the golden monkeys and gorillas. It was breathtaking.

The accommodations were comfortable and welcoming.

The whole experience was made more fun by my guide: Derrick and driver: Smith. Both were enthusiastic, entertaining, knowledgeable, and happy to incorporate changes to the itinerary

Jordan   –  
Burundi BI
Visited: October 2023 Reviewed: Nov 7, 2023

Email Jordan  |  35-50 years of age  |  Experience level: 2-5 safaris

Our guide, Charles, was fantastic. He came highly recommended and certainly lived up to reputation.
5/5

We decided last minute to book a trip with Lulu Safaris Uganda. They were immediately responsive to our requests and offered us a tailored itinerary to fit our travel dates. The communication throughout the booking process was smooth and timely. The once in a lifetime experience of seeing the mountain gorillas made the trip worth every penny. The lodging and accommodations in Bwindi Impenetrable Forest were amazing. We had beautiful morning views from our lodge balcony, and the restaurant was great. Our second night on Lake Bunyonyi was stunning. The lodge was a peaceful retreat following the long morning hike to see the gorillas. Overall, I highly recommend Lulu Safaris Uganda!

Luca   –  
Germany DE
Visited: January 2024 Reviewed: Jan 19, 2024

Email Luca  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing tour through Uganda with Lulu Safaris
5/5

I spend 11 days travelling through Uganda.

The communication before I started the journey was excellent. Elvis always came back to me very quickly every time I had a question and helped with everything he could.

Once I arrived in Uganda my guide Derrick picked me up at the airport and the journey began.

I really had the most amazing time in Uganda. Derrick was such an amazing guide, who took very good care of me and always went the extra mile to make this trip unforgettable.
He has such a great knowledge of the wildlife, the people and every aspect of this beautiful country that a visitor could ask for. There was nothing else that I could have asked for.

This was a trip that I will never forget - thank you Derrick!

Alessandro   –  
Switzerland CH
Visited: January 2024 Reviewed: Apr 10, 2024

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, competent and passionate!
5/5

King Charles, simply the best! We couldn't have wished for better.
We (couple, mid 30) were on a customized tour (11days/10nights) end of January 2024, starting from Kigali (Rwanda) ending in Entebbe (Uganda).
From the very first sight our guide Charles gave us a very good impression. Coming from tourism industry myself, I know that the first impression is half the battle. Slowly we started to discover the amazing country (Uganda) and Charles’s virtues and qualities. As he studied geography, he has a very high level of expertise when it comes to fauna and flora, but also has a huge knowledge about climate zones, mountains, agriculture, culture and also about politics of his country. One of his passions are birds, and no one can beat him there.
Charles is a friendly, humorous, and talkative person who is highly appreciated by his clients and also by all his colleagues from other TO. He knows how to command respect, has great assertiveness is very resilient, patient and always on time. He loves his job and does it with passion. Charles definitely stands out of the crowd.
Before getting to Uganda, reading reviews about safety on the road, we were a little worried. Fortunately, Charles is an excellent driver, so we never had to experience fear. Even when we got stuck in heavy mud, he managed to get us out on his own. The Landcruiser we used was very comfortable, always clean, had binoculars and also books about Ugandan wildlife.
With the accommodation we were also very happy, in my opinion some of them were worth much more. The rooms were clean and spacious, staff was friendly and the food everywhere good or even excellent. The only negative was the laundry service at Chimpanzee Forest Lodge where we got back our clothes in xxs, with stains and all in pink, without price reduction for the washing or apology from staff.
What we liked the most, was the transparent communication and his attention to details. We always knew what to expect from the next day/s as we sat down together every evening to speak about issues, desires, and other needs. If there was a problem with something he spoke with us and gave us at least one alternative. We always knew what was going on, he told us a lot about what we saw and was always able to answer all our questions. He took great care of us, asking about toilets or food stops and even if we were on short time, he made us happy, by giving us more time. Almost from beginning we developed kind of telepathy, he always knew where we wanted to stop without communication.
Thanks to Charles we could make this amazing experience not only from the sight of a tourist but also from the sigh of a “local”. You enriched us greatly with your knowledge, but above all with your personal life stories, which were only possible thanks to the friendship and trust you gave us.
Thanks also to Elvis with who we organized the trip. Only advice I can give you, is to provide more information once the client has made the payment. As at some point I was doubting about the whole trip. Fortunately, then we had an informative video call and everything went perfect.

Average User Rating
4.9/5
Rating Breakdown
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