Reviews

Sort By: Date Most Helpful Rating 91-100 of 115 Reviews
Wilma en René   –  
Netherlands NL
Visited: September 2024 Reviewed: Nov 12, 2024

Email Wilma en René  |  50-65 years of age  |  Experience level: over 5 safaris

GREAT
5/5

in September we made a big tour through Uganda and Kenya. we started in Uganda, 16 days long.. wow ♥️♥️ what a beautiful country, beautiful nature, beautiful culture and of course also made possible by our guide Samuel 🥰🥰.... he told a lot of extra information, but also did extra things that we asked for, in a word AWESOME ♥️♥️

Ivan   –  
Spain ES
Visited: November 2024 Reviewed: Nov 10, 2024

Email Ivan  |  20-35 years of age  |  Experience level: 2-5 safaris

Complete, attentive and caring
5/5

My mum and me traveled around Uganda for 10 days. From the day 1, our guides Samuel and Simon were the most attentive guides we could ever ask for. The trip was flexible so that we could fulfil our expectations despite very very few encounters with the heavy rain expected during this month. Nonetheless, we enjoyed so much our trip. It didn't only meet our expectations but overcome them.

Of note, it was my birthday the first day of the tour, and they even got me a cake. This is a small sample about how sweet they were.

There was a bit if miscommunication about what we thought it was planned and what it was actually planned for us, but our guides made everything possible so that we could actually enjoy all the activities we had in mind.

We not only enjoyed but also learnt a lot about the animals we encountered. And also let's not forget about birds, which were among the main characters of our trip and about which our guides knew so much.

I would definitely recommend to visit Uganda, it is indeed the Pearl of Africa, and also, Lulu Safaris to show you the treasures among its land.

Valerie   –  
United States US
Visited: November 2024 Reviewed: Nov 2, 2024

Email Valerie  |  35-50 years of age  |  Experience level: first safari

Fantastic tour and amazing experience
5/5

We booked a 2-day gorilla trekking experience with Lulu Safari. Elvis made the booking process easy and efficient. We maintained communication over the months leading up to the safari and he patiently responded to my random questions and eased my concerns more than once ;)

The day of the tour, our guide Smith was prompt to pick us up from the hotel in Kigali. He was friendly, warm and welcoming from the moment he introduced himself. The drive was long but he offered so much information about the culture, stopped for photos and always asked if we needed a break. He was accommodating and entertaining throughout the drive and it was appreciated. He was an advocate for us in immigration and got us through the line and process quickly.

The gorilla trek accommodations and permits were all pre-arranged for us by Lulu Safari and the process was seamless. The gorilla experience itself was absolutely amazing!

Based on my experience, I highly recommend Lulu Safari and suggest asking for Smith as your guide!

Dragos   –  
United Arab Emirates AE
Visited: October 2024 Reviewed: Oct 7, 2024

Email Dragos  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience !
5/5

We booked the 4 days tour gorilla trekking, which included the golden monkey, gorilla trekking and game drive in lake mboro. We had an amazing experience Smith its a very knowledgeable guy, he is very social guy, literally knows everything and everyone in Uganda and Rwanda!!

Jaryd   –  
United States US
Visited: September 2024 Reviewed: Oct 3, 2024

Email Jaryd  |  20-35 years of age  |  Experience level: 2-5 safaris

Organised operator, excellent guides
5/5

I chose Lulu after shopping around a bit and finding that they were well priced and, importantly, incredibly responsive. I chatted to Elvis on WhatsApp and he very quickly prepared detailed itinerary documentation based on my needs, including a few iterations.

From an excellent start, the tour itself only gets better. I meet my two guides, Simon and Simon Peter in Kasese. They have just such a great energy. I honestly cannot recommend them enough. The vehicle is clean and comfortable.

Over the next 6 days we have such great adventures. Each of the activities was so much fun. The chimp and gorilla trekking delivered in spades. All the time my guides are keeping me informed on the natural and cultural phenomena of Uganda. When we share meals (I was travelling solo, so very happy for the company!) we laugh and joke and just have such a great time.

At every point Simon and Simon Peter make sure I’m comfortable, have what I need, and am well informed about the plan for each day. They are both professional and personable - and I’m happy to call them good friends after our time spent together.

Overall, I would happily book again with Lulu. They were fantastic :)

Sophia   –  
Canada CA
Visited: September 2024 Reviewed: Sep 28, 2024

Email Sophia  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Service
5/5

Today we finished an amazing adventure with Smith, our fabulous guide. He picked us up in Kigal. The main items on our itinerary were Volcanoes National Park for Golden Monkey trekking, Bwindi Impenetrable Forest for Gorilla trekking and Lake Bunyonyi. We also visited Gorilla Guardians Village for the cultural experience to learn a little about history and customs of Rwanda. Everything was wonderful! Smith is an excellent guide, very upbeat and informative. He is also an excellent driver. We covered a lot of miles over the five days and I didn’t feel nervous once, even on high winding roads. Smith took us to a local market, also to meet his family and friends in Kabale. It was very special!
I organized this trip from Canada through Elvis using email and WhatsApp. Everything was perfect. The three lodges where we stayed were beautiful. Food was delicious. Service was excellent. Highly recommend Lulu Safaris and Smith!

Sailong Lam   –  
Hong Kong HK
Visited: August 2024 Reviewed: Sep 2, 2024

Email Sailong Lam  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Trip to see the Gorilla !
5/5

I recently had the pleasure of embarking on a 6-day, 5-night tour to Uganda, guided by Audence. The experience was nothing short of incredible, and I am thrilled to share my positive review of the service provided.

Audence was an exceptional guide, showcasing his deep knowledge and passion for Uganda's wildlife and culture. His attention to detail and commitment to ensuring a memorable experience made the entire trip seamless and enjoyable.

The highlight of the tour was undoubtedly the gorilla trekking. Witnessing these majestic creatures in their natural habitat was awe-inspiring and a truly unforgettable experience. Audence's expertise made the trek informative and engaging, adding to the overall wonder of the adventure.

I wholeheartedly recommend Audence and this tour company to anyone considering a visit to Uganda. Their dedication to providing an outstanding experience is evident, and I am confident that future travelers will be as impressed as I was. This tour is a must for anyone looking to explore the beauty and wonder of Uganda.

Thank you, Audence, for an amazing journey. I hope this review encourages more people to choose your company and discover the magic of Uganda.

Marcel   –  
Oman OM
Visited: August 2024 Reviewed: Aug 31, 2024

Email Marcel  |  50-65 years of age  |  Experience level: 2-5 safaris

Just amazing
5/5

We just came back from a 14 day tour in Rwanda and Uganda. Our family of 5 had an amazing experience organized by Elvis. He managed our requests very well and we got the best out of our trip. We had the best guides with first Samuel (in Rwanda) and second Samuel in Uganda. We loved all of it and had on of the best trips ever. A special shout out to Samuel who did everything to make Uganda the most special Safari with seeing Gorillas, Chimpanzees and so much other wildlife. Thanks Lulu, we will be back!

Bea L.   –  
Spain ES
Visited: August 2024 Reviewed: Aug 30, 2024

Email Bea L.

Discovering the Pearl of Africa from the jewel’s hands!
5/5

Our tour with Lulu has been great. We’ve been a total of 12 days with them, both in Uganda and Rwanda.

We started our trip from Entebbe-Jinja, and then Murchison Falls, Kibale, Queen Elisabeth, Ishasha, Bwindi and Kigali.

We had the pleasure to have Derrick as our guide. He’s a lovely person, very knowledgeable and attentive to details. He always had the right answer for any curiosity we had, he also constantly commented whatever we could see on the way and also asked about our needs to make a stop constantly. He really gave a very personal touch during our trip, and made it extremely special. He also taught us some hints of the local language!

All lodges were carefully selected together, and the experience was overall very good. There were minor issues in some of them like no hot water or good conexion, but it is what it is, they were in very remote locations. Need to highligh that Elvis, the owner, was 24/7 available on whatsapp for any concern we might have on our way.

We’ve been lucky to discover Uganda from Lulu’s & specially Derrick’s hands. We can truly say now it is the Pearl of Africa, it offers many diff activities: safari, gorilla & chimps trecks, city tours, rafting, communities visit…

We can state we came back with our hearts fulfilled and all desires accomplished.

Thank you so much Derrick & Elvis, hope to travel with you guys again!

Ben   –  
United States US
Visited: January 2024 Reviewed: Aug 29, 2024

Email Ben  |  20-35 years of age  |  Experience level: over 5 safaris

4-day Golden Monkey & Gorilla Trekking- Excellent!
5/5

I went on the 4-day Rwanda-Uganda Golden Monkey and Gorilla Trekking expedition. It was one of the best and most memorable experiences of my life. From start-to-finish, I was so impressed with Lulu Safaris- from the great communication, to the thoughtful planning of each day, to the care of the team on the ground. My guide, Derrick, did an amazing job making sure that I was comfortable and that each stop was perfectly scheduled. He was also very knowledgeable about the region and could answer all my questions.

I could not recommend Lulu Safaris enough! Elvis (who runs Lulu Safaris) was great to work with and has done a phenomenal job planning expeditions. I was traveling solo and inevitably had some worries, however, Elvis took the time to ensure that I was comfortable and safe with the itinerary. If I go back to East Africa, I would certainly use Lulu Safaris again.

Trips Details:
- Visited the Kigali Genocide Memorial
- Saw Golden Monkeys in Rwanda
- Trekked in Uganda to see mountain gorillas (in Bwindi Impenetrable National Park- the premier park to see mountain gorillas)
-Visited and stayed on Lake Bunyonyi
-All food and accommodations were great!

Average User Rating
4.9/5
Rating Breakdown
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