Reviews

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Alessandro   –  
Switzerland CH
Visited: January 2024 Reviewed: Apr 10, 2024

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, competent and passionate!
5/5

King Charles, simply the best! We couldn't have wished for better.
We (couple, mid 30) were on a customized tour (11days/10nights) end of January 2024, starting from Kigali (Rwanda) ending in Entebbe (Uganda).
From the very first sight our guide Charles gave us a very good impression. Coming from tourism industry myself, I know that the first impression is half the battle. Slowly we started to discover the amazing country (Uganda) and Charles’s virtues and qualities. As he studied geography, he has a very high level of expertise when it comes to fauna and flora, but also has a huge knowledge about climate zones, mountains, agriculture, culture and also about politics of his country. One of his passions are birds, and no one can beat him there.
Charles is a friendly, humorous, and talkative person who is highly appreciated by his clients and also by all his colleagues from other TO. He knows how to command respect, has great assertiveness is very resilient, patient and always on time. He loves his job and does it with passion. Charles definitely stands out of the crowd.
Before getting to Uganda, reading reviews about safety on the road, we were a little worried. Fortunately, Charles is an excellent driver, so we never had to experience fear. Even when we got stuck in heavy mud, he managed to get us out on his own. The Landcruiser we used was very comfortable, always clean, had binoculars and also books about Ugandan wildlife.
With the accommodation we were also very happy, in my opinion some of them were worth much more. The rooms were clean and spacious, staff was friendly and the food everywhere good or even excellent. The only negative was the laundry service at Chimpanzee Forest Lodge where we got back our clothes in xxs, with stains and all in pink, without price reduction for the washing or apology from staff.
What we liked the most, was the transparent communication and his attention to details. We always knew what to expect from the next day/s as we sat down together every evening to speak about issues, desires, and other needs. If there was a problem with something he spoke with us and gave us at least one alternative. We always knew what was going on, he told us a lot about what we saw and was always able to answer all our questions. He took great care of us, asking about toilets or food stops and even if we were on short time, he made us happy, by giving us more time. Almost from beginning we developed kind of telepathy, he always knew where we wanted to stop without communication.
Thanks to Charles we could make this amazing experience not only from the sight of a tourist but also from the sigh of a “local”. You enriched us greatly with your knowledge, but above all with your personal life stories, which were only possible thanks to the friendship and trust you gave us.
Thanks also to Elvis with who we organized the trip. Only advice I can give you, is to provide more information once the client has made the payment. As at some point I was doubting about the whole trip. Fortunately, then we had an informative video call and everything went perfect.

Anton Bosma   –  
United States US
Visited: April 2024 Reviewed: Apr 26, 2024

Email Anton Bosma  |  20-35 years of age  |  Experience level: first safari

Absolutely amazing
5/5

I don’t typically leave reviews but Lulu Safaris we’re incredible from
Beginning to end.

My guide, Sam, was genuinely one of the nicest humans I’ve met, and everything I’d mentioned wanting to do he accommodated. We jammed out to Bob Marley, saw every imaginable animal, ate some amazing food, and he even helped me live some dreams I’d had since a kid. We even changed my itinerary at the end of the trip since I was having so much fun and he ended up taking me to a new location and essentially driving me all the way from Kigali to Kampala.

Elvis was kind enough to meet me at the drop off point to ask how everything went, and I genuinely wish I had better words to explain how fantastic the entire trip was.

Sam and I will be in touch for future adventures and I can’t recommend this company highly enough. Again, words fail at how wonderful this experience was, but if you are teetering between companies Lulu Safaris and specifically Sam are the way to go. Hope your next adventure is a great one!!

Lana   –  
United States US
Visited: June 2024 Reviewed: Jun 9, 2024

Email Lana  |  20-35 years of age  |  Experience level: first safari

Fun 3-day experience!
5/5

Audence and Simon were wonderful! They always explained everything to us and were very accommodating to us. They were so fun. I would highly recommend this tour to anyone.

Charlotte   –  
United States US
Visited: December 2019 Reviewed: Feb 12, 2020

Email Charlotte  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect
5/5

Great experience, great service, the customer care was perfect. Great staff.
Thank you Lulu safaris

Tee   –  
United Kingdom UK
Visited: January 2020 Reviewed: Mar 3, 2020

Email Tee  |  20-35 years of age  |  Experience level: first safari

Excellent services
5/5

I had a great tour with lulu safaris. Thank you for such a wonderful experience.

Ongus Killian   –  
South Africa ZA
Visited: February 2020 Reviewed: Mar 8, 2020

Email Ongus Killian  |  20-35 years of age  |  Experience level: 2-5 safaris

My overall expirience was pretty good. They offered all that was promised.
5/5

Everything was excellent! It's one of a kind that fulfils their promise. I was never disappointed.

Sarah   –  
United States US
Visited: March 2023 Reviewed: May 18, 2023

Email Sarah  |  20-35 years of age  |  Experience level: first safari

He was very helpful and fun!
5/5

We had a great time on our Safari! Everything was planned and taken care of. We just sat back and enjoyed. Uganda was beautiful and it was so fun to experience with a very knowledgeable local.

Nate R   –  
United States US
Visited: March 2024 Reviewed: Mar 19, 2024

Email Nate R  |  20-35 years of age  |  Experience level: over 5 safaris

Lulu Safari Gorilla Trek and Much More
5/5

What can I say about Lulu Safaris and my wonderful guide Smith:

Truly some of the best days of my life creating amazing memories. From the beginning Lulu Safaris was extremely flexible on my last minute scheduling (3 days in advance). Smith, my guide, picked me up from my hotel and gave me a wonderful tour of Kigali before heading to the mountains. Smith catered to my every need, stopping to take pictures wherever I desired and answering every one of my questions. Smith is extremely knowledgeable about Rwanda and Uganda and his enthusiasm and humility is contagious. Every leg of the journey Smith had friends to make the experience even more enjoyable. Getting to learn about the culture and hang out with locals was so rewarding. Seeing the gorillas and golden monkeys so close and in such great numbers exceeded my expectations. Every lodge I stayed at was 5 star accommodation and service. I cannot recommend Lulu Safaris enough and I most certainly will be back for more adventures. Thank you so much Smith and Lulu Safaris for an unforgettable experience.

Alyssa   –  
United States US
Visited: May 2024 Reviewed: May 13, 2024

Email Alyssa

Audence is the best!
5/5

Seeing the gorillas was out of this world and Audence went above and beyond to make sure we had the best experience. He flexibly allowed for some of us to travel back at different times and brought us to a wonderful local restaurant when we asked. He entertained us with wonderful stories and would recommend the tour and him highly!

Albert   –  
Spain ES
Visited: February 2023 Reviewed: Feb 20, 2023

Email Albert  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly
5/5

I managed to do a gorilla trekking with Lulu Safaris at a very good price, they also helped me and facilitated me with the whole process, and on top of that I was lucky to have Sam as a guide. He is a responsible, nice and friendly person. He worried that everything was okay for me. Sam you will have is a great guy.

Average User Rating
4.9/5
Rating Breakdown
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