Reviews

Sort By: Date Most Helpful Rating 111-115 of 115 Reviews
Baylee   –  
Australia AU
Visited: October 2024 Reviewed: Oct 19, 2024

Email Baylee  |  20-35 years of age  |  Experience level: first safari

Enthusiastic, knowledge, fun tour
5/5

We did the 4 day gorilla and golden monkey trek tour through Rwanda and Uganda with Lulu Safari and were lucky enough to get Smith as our tour guide. Smith had the best energy throughout and was always ensuring that we were having the best tour we could and he would do anything to make sure of it. I would recommend both lulu safari and Smith to anyone travelling to Africa in the future if you’d like to have a fun, enjoyable informative time.

Valerie   –  
United States US
Visited: November 2024 Reviewed: Nov 2, 2024

Email Valerie  |  35-50 years of age  |  Experience level: first safari

Fantastic tour and amazing experience
5/5

We booked a 2-day gorilla trekking experience with Lulu Safari. Elvis made the booking process easy and efficient. We maintained communication over the months leading up to the safari and he patiently responded to my random questions and eased my concerns more than once ;)

The day of the tour, our guide Smith was prompt to pick us up from the hotel in Kigali. He was friendly, warm and welcoming from the moment he introduced himself. The drive was long but he offered so much information about the culture, stopped for photos and always asked if we needed a break. He was accommodating and entertaining throughout the drive and it was appreciated. He was an advocate for us in immigration and got us through the line and process quickly.

The gorilla trek accommodations and permits were all pre-arranged for us by Lulu Safari and the process was seamless. The gorilla experience itself was absolutely amazing!

Based on my experience, I highly recommend Lulu Safari and suggest asking for Smith as your guide!

Ivan   –  
Spain ES
Visited: November 2024 Reviewed: Nov 10, 2024

Email Ivan  |  20-35 years of age  |  Experience level: 2-5 safaris

Complete, attentive and caring
5/5

My mum and me traveled around Uganda for 10 days. From the day 1, our guides Samuel and Simon were the most attentive guides we could ever ask for. The trip was flexible so that we could fulfil our expectations despite very very few encounters with the heavy rain expected during this month. Nonetheless, we enjoyed so much our trip. It didn't only meet our expectations but overcome them.

Of note, it was my birthday the first day of the tour, and they even got me a cake. This is a small sample about how sweet they were.

There was a bit if miscommunication about what we thought it was planned and what it was actually planned for us, but our guides made everything possible so that we could actually enjoy all the activities we had in mind.

We not only enjoyed but also learnt a lot about the animals we encountered. And also let's not forget about birds, which were among the main characters of our trip and about which our guides knew so much.

I would definitely recommend to visit Uganda, it is indeed the Pearl of Africa, and also, Lulu Safaris to show you the treasures among its land.

Wilma en René   –  
Netherlands NL
Visited: September 2024 Reviewed: Nov 12, 2024

Email Wilma en René  |  50-65 years of age  |  Experience level: over 5 safaris

GREAT
5/5

in September we made a big tour through Uganda and Kenya. we started in Uganda, 16 days long.. wow ♥️♥️ what a beautiful country, beautiful nature, beautiful culture and of course also made possible by our guide Samuel 🥰🥰.... he told a lot of extra information, but also did extra things that we asked for, in a word AWESOME ♥️♥️

Astrid   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 14, 2024

Email Astrid  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic experience
5/5

Smith was such a great guide; professional, knowledgeable and accommodating.

We booked a customized 2-day trip, with one day gorilla trekking (2 nights at a lodge). Initially we didn’t have much planned for the drive there and back, but Smith organized activities on the way such as the Batwa village, stopping at a tea plantation, the local market and a stop at a local restaurant.

We had such a great time throughout; and the Gorilla trekking was absolutely amazing (one of the coolest things I have ever done).

The cultural experiences on the way were also interesting, and Smith really made the experience feel personal (we even got to meet his parents). We felt really well cared for!

Strongly recommend booking the trip with Smith! We just wish we could have stayed longer…

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 112
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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