Reviews

Sort By: Date Most Helpful Rating 11-20 of 149 Reviews
Meagan   –  
United States US
Visited: March 2025 Reviewed: Feb 5, 2025

Email Meagan  |  20-35 years of age  |  Experience level: first safari

Experience of a lifetime with extremely helpful and friendly guide
5/5



We did a four-day tour to see the golden monkeys in Volcanoes NP and the gorillas in Bwindi. Be sure to ask for Smith on this trip— he was a fantastic guide throughout the whole journey.

Upon picking us up in Kigali, he was immediately warm and friendly, and constantly went out of his way to show us sites we were interested in, and give us tips and information about local customs.

He expertly guided us out of the city and across the border into Uganda, using his charm to befriend all the police and border guards and locals we interacted with, many of whom he knew personally. Before dropping us off at our hotels each night, he phoned ahead to make sure the staff expected us. We had absolutely zero problems and were always on time for our excursions.

He is also an excellent driver, and we always felt safe in his vehicle, even with children darting into the highways, or on steep dirt roads in the mountains of Uganda. The journey would have been very intimidating without his help!

We passed through Kabale, his hometown, where he introduced us to his lovely family and showed us the local markets before we spent the night at nearby beautiful Lake Bunyonyi. We think he is an excellent guide, a kind person, and somebody we would seek out again whenever we are in his region.

Philipp   –  
Switzerland CH
Visited: January 2025 Reviewed: Jan 28, 2025

Email Philipp  |  20-35 years of age  |  Experience level: first safari

Amazing tour operator which made our tour through Uganda an unforgettable experience!
5/5

We booked a 10 day tour through Uganda to do Safaris and see monkeys and apes. The amount of animals we have seen by far exceeded our expectations — just on day 1 we have seen the Big 5! And it was amazing how close we got to all the animals, esp. to the chimps and the mountain gorillas. Further, we had an amazing guide, Lorand, who was incredibly knowledgeable and educated about the animal world and every aspect of Uganda. Plus the lodges/hotels were always very nice, w/ beautiful views and all served delicious food. V. good value for money considering all park entries, special activities w/ rangers, all meals AND gorilla permit are included. Unforgettable, beautiful experience!

Piet Bleeker   –  
Netherlands NL
Visited: January 2025 Reviewed: Jan 28, 2025

Email Piet Bleeker  |  50-65 years of age  |  Experience level: 2-5 safaris

12 days Uganda experience with Lulu Safaris, it was a great adventure
4/5

We did a 12-day tour which was completely taken care of by Lulu Safaris. Together with our guide and driver Samuel, we have been to all the interesting places in Uganda from Kampala. What a wonderful experience that was. Samuel completely unburdened us and expertly drove past rhinos, giraffes, elephants, chimpanzees, gorillas and what not. With a lot of expertise he showed us what beautiful birds there are. During the rides in nice conversations he told a lot about his country, life in Uganda and many other interesting things. 11 days together in a car could lead to discussion or unpleasant silences. That was not the case with us, we talked about anything and everything and got along just fine. We made the trip with the two of us and the nice thing about this setup is that you also make the game drives with your own vehicle so that you can stop where you want and take as long as you think necessary. The planning with all lodges and organizations was perfectly arranged, we were expected everywhere and were on time for all appointments, which deserves a compliment. The car in which we made the tour was an original Toyota Land Cruiser 70 series with a roof that could be opened, perfect for the game drives and completely in style for an optimal experience. We really enjoyed our trip through Uganda and thank everyone who contributed to this.

Mitchell   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 25, 2025

Email Mitchell  |  20-35 years of age  |  Experience level: first safari

Very helpful with good character
5/5

Highly recommend this LuLu safaris, our guide Frank saw that we got to our accommodation safely and also gave us some good information on the way.

Had an amazing experience seeing the gorillas and golden monkeys. The lodges provided on the tour were very nice with good service.

Alex   –  
United States US
Visited: January 2025 Reviewed: Jan 25, 2025

Email Alex  |  20-35 years of age  |  Experience level: first safari

Smith is the best
5/5

Smith was an incredible tour guide - traveling with him made everything easy.

Everything I wanted to do we did - no questions and no complaints.

Working with Lulu and Smith was the best decision I could have made

Jodie and Peter   –  
Switzerland CH
Visited: January 2025 Reviewed: Jan 24, 2025

Email Jodie and Peter  |  20-35 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime
5/5

Firstly a big thanks to Audence (Odin) aka "The King of Asgard" for making our first trip to Rwanda and Uganda as memorable as it could be.
We booked a 4 day trip which included 2 days safari in Akagera National Park, Rwanda. Gorillia trekking in Bwindi Impenetrable Forest, Uganda. And an overnight stay and lake tour on the Lake Bunyonyi.
Odin was a friendly, helpful and well informed guide/tracker who made our safari trips so much more entertaining. He really is one of the best! We were able to see a leopard thanks to him spotting it in the dark! He was also nice enough to teach us how to spot the difference between a rock and Rhino.
As well as being an amazing guide he also helped us with any extra travel or activities even after we parted ways which was really appreciated.
We would definitely recommend him as guide for anyone planning a trip in Rwanda and Uganda.

Lulu's was a great booking platform, they were very informative with their quotes and were happy to alter things if needed. The staff were very much on hand to answer any questions whenever I needed it, whether it be via email or WhatsApp.
The accommodation Lulu's provided on the trip was always high standard. The rooms were amazing and the food was also great.

Something i would suggest that Lulu's do would be to send out an email a week or 2 prior to the start of the trip. As it can be a bit daunting spending so much money on a trip and then not hear anything prior to the booking starting.

I would definitely recommend booking with Lulu's. The experience was amazing and that definitely wouldn't of been possible without Audence/Odin our amazing guide.

Thank you again for the trip of a life time.

Wayne Truscott   –  
Canada CA
Visited: January 2025 Reviewed: Jan 20, 2025

Email Wayne Truscott  |  50-65 years of age  |  Experience level: 2-5 safaris

In anticipation world of uncertainty, have the confidence that this company will come through for yo
5/5

On any guided tour, the guide will be the determining factor between a good trip and a excellent one. On this 4 day Gorilla tour, our guide was Smith. He is energized, enthusiastic, and clearly loves his job. I would recommend him for anyone coming to Uganda to experience the Gorillas. As experienced travellers, we never expect things to be perfect and will likely forget all the things that exceeded our expectations and will laugh about all the things that weren't quite what we expected. Come to Uganda with an open mind and enjoy it for what it is. I believe that we got good value from Lulu and would recommend them to future travellers.

Aisling   –  
Australia AU
Visited: January 2025 Reviewed: Jan 17, 2025

Email Aisling  |  20-35 years of age  |  Experience level: 2-5 safaris

Helpful and generous!
5/5

What an amazing 4 days in Rwanda and Uganda with Lulu Safaris! We booked the wildlife and gorilla trekking safari.

My partner and I were lucky enough to be shown around by our wonderful guide, Hillary. Hillary was warm and friendly from the first day to the last. Each day was filled with new information, enthusiasm and pleasant conversation. We always felt that our interest was the priority and Hillary would do whatever he could to accomodate. We were even invited for a meal with Hillary’s beautiful family in their local village - something we would not have had otherwise! The tour itself was well organised with Elvis answering any questions we had beforehand. It is great value for the incredible experience. We would highly recommend Hillary and Lulu Safaris!

Attila Saringer   –  
Spain ES
Visited: December 2024 Reviewed: Jan 10, 2025

Email Attila Saringer  |  50-65 years of age  |  Experience level: first safari

Professional company, perfect guide
5/5

Our eleven-day safari was one of the best experiences of our lives. Mr Elvis Masiga of Lulu Safari was very easy to contact and made all the requested modifications to the original offer. The genuine kindness of Ugandan people, the wildlife, the great lodges we stayed at ... these all make up a dream holiday, but the decisive factor was our guide, Audence. We went at the end of the rainy season and had quite a few adventures (couldn't get back to our hotel due to a road completely washed away by rain, fallen tree blocking the road, mudroads impossible to cross), and somehow Audence arranged everything and overcame the difficulties, always cheerful and extremely resolutive. All our requests were fulfilled on the run. He was great at animal-spotting, often better than the official ranger-guides of the national parks, extremely knowledgeable about the plants, birds, animals, food, history and culture of Uganda. 100 percent recommended!

Sara   –  
Poland PL
Visited: January 2025 Reviewed: Jan 7, 2025

Email Sara  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable and Efficient
5/5

Our tour with Lulu was marvelous.
Starting with long and detailed planning with ELVIS who was really responsive and patient with us applying changes 100 times before our arrival.

Our schedule ended up being really tight - we had to squeeze 15 days into 9 days.

It was challenging to make it all happen but we managed thanks to our wonderful guide - DERRICK who went above and beyond trying his best to get us everywhere safely and on time or to arrange a private tours after hours if we didn't make it as scheduled.

Communication was very fast and efficient on WhatsApp adapting the plan daily to changes or challenges encountered on the way.

I strongly reccomend this tour operator

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 144
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1
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