Reviews

Sort By: Date Most Helpful 11-20 of 112 Reviews
Jaryd   –  
United States US
Visited: September 2024 Reviewed: Oct 3, 2024

Email Jaryd  |  20-35 years of age  |  Experience level: 2-5 safaris

Organised operator, excellent guides
5/5

I chose Lulu after shopping around a bit and finding that they were well priced and, importantly, incredibly responsive. I chatted to Elvis on WhatsApp and he very quickly prepared detailed itinerary documentation based on my needs, including a few iterations.

From an excellent start, the tour itself only gets better. I meet my two guides, Simon and Simon Peter in Kasese. They have just such a great energy. I honestly cannot recommend them enough. The vehicle is clean and comfortable.

Over the next 6 days we have such great adventures. Each of the activities was so much fun. The chimp and gorilla trekking delivered in spades. All the time my guides are keeping me informed on the natural and cultural phenomena of Uganda. When we share meals (I was travelling solo, so very happy for the company!) we laugh and joke and just have such a great time.

At every point Simon and Simon Peter make sure I’m comfortable, have what I need, and am well informed about the plan for each day. They are both professional and personable - and I’m happy to call them good friends after our time spent together.

Overall, I would happily book again with Lulu. They were fantastic :)

Sophia   –  
Canada CA
Visited: September 2024 Reviewed: Sep 28, 2024

Email Sophia  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Service
5/5

Today we finished an amazing adventure with Smith, our fabulous guide. He picked us up in Kigal. The main items on our itinerary were Volcanoes National Park for Golden Monkey trekking, Bwindi Impenetrable Forest for Gorilla trekking and Lake Bunyonyi. We also visited Gorilla Guardians Village for the cultural experience to learn a little about history and customs of Rwanda. Everything was wonderful! Smith is an excellent guide, very upbeat and informative. He is also an excellent driver. We covered a lot of miles over the five days and I didn’t feel nervous once, even on high winding roads. Smith took us to a local market, also to meet his family and friends in Kabale. It was very special!
I organized this trip from Canada through Elvis using email and WhatsApp. Everything was perfect. The three lodges where we stayed were beautiful. Food was delicious. Service was excellent. Highly recommend Lulu Safaris and Smith!

Margot   –  
Australia AU
Visited: September 2024 Reviewed: Sep 17, 2024

Email Margot  |  20-35 years of age  |  Experience level: first safari

Professional and easy to deal with
5/5

We had a great experience from start to finish with Lulu safari. Elvis was so helpful in the organising of the trip and answered all questions we had. We were grateful of being assigned Derrick as our guide. He really took care of us the whole trip and made the experience as seamless as possible, especially in those stressful places like crossing the borders.

It was a real drama losing our luggage at the airport and we lost time from our trip having to retrieve it, but Derrick was so patient and got us back to the airport and then safely to our next stop in Uganda before dark.

All the accommodations we stayed at were beautiful and the staff at all of them were amazing. We just hope that they will be busier at other times of the year as they deserve to be.

We left Rwanda/Uganda with great memories and it was truly an experience of a lifetime seeing the gorillas. We only wished we had more time, but all the more reason to return.

Sailong Lam   –  
Hong Kong HK
Visited: August 2024 Reviewed: Sep 2, 2024

Email Sailong Lam  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Trip to see the Gorilla !
5/5

I recently had the pleasure of embarking on a 6-day, 5-night tour to Uganda, guided by Audence. The experience was nothing short of incredible, and I am thrilled to share my positive review of the service provided.

Audence was an exceptional guide, showcasing his deep knowledge and passion for Uganda's wildlife and culture. His attention to detail and commitment to ensuring a memorable experience made the entire trip seamless and enjoyable.

The highlight of the tour was undoubtedly the gorilla trekking. Witnessing these majestic creatures in their natural habitat was awe-inspiring and a truly unforgettable experience. Audence's expertise made the trek informative and engaging, adding to the overall wonder of the adventure.

I wholeheartedly recommend Audence and this tour company to anyone considering a visit to Uganda. Their dedication to providing an outstanding experience is evident, and I am confident that future travelers will be as impressed as I was. This tour is a must for anyone looking to explore the beauty and wonder of Uganda.

Thank you, Audence, for an amazing journey. I hope this review encourages more people to choose your company and discover the magic of Uganda.

Marcel   –  
Oman OM
Visited: August 2024 Reviewed: Aug 31, 2024

Email Marcel  |  50-65 years of age  |  Experience level: 2-5 safaris

Just amazing
5/5

We just came back from a 14 day tour in Rwanda and Uganda. Our family of 5 had an amazing experience organized by Elvis. He managed our requests very well and we got the best out of our trip. We had the best guides with first Samuel (in Rwanda) and second Samuel in Uganda. We loved all of it and had on of the best trips ever. A special shout out to Samuel who did everything to make Uganda the most special Safari with seeing Gorillas, Chimpanzees and so much other wildlife. Thanks Lulu, we will be back!

Bea L.   –  
Spain ES
Visited: August 2024 Reviewed: Aug 30, 2024

Email Bea L.

Discovering the Pearl of Africa from the jewel’s hands!
5/5

Our tour with Lulu has been great. We’ve been a total of 12 days with them, both in Uganda and Rwanda.

We started our trip from Entebbe-Jinja, and then Murchison Falls, Kibale, Queen Elisabeth, Ishasha, Bwindi and Kigali.

We had the pleasure to have Derrick as our guide. He’s a lovely person, very knowledgeable and attentive to details. He always had the right answer for any curiosity we had, he also constantly commented whatever we could see on the way and also asked about our needs to make a stop constantly. He really gave a very personal touch during our trip, and made it extremely special. He also taught us some hints of the local language!

All lodges were carefully selected together, and the experience was overall very good. There were minor issues in some of them like no hot water or good conexion, but it is what it is, they were in very remote locations. Need to highligh that Elvis, the owner, was 24/7 available on whatsapp for any concern we might have on our way.

We’ve been lucky to discover Uganda from Lulu’s & specially Derrick’s hands. We can truly say now it is the Pearl of Africa, it offers many diff activities: safari, gorilla & chimps trecks, city tours, rafting, communities visit…

We can state we came back with our hearts fulfilled and all desires accomplished.

Thank you so much Derrick & Elvis, hope to travel with you guys again!

Charli   –  
Spain ES
Visited: August 2024 Reviewed: Aug 30, 2024

Email Charli  |  20-35 years of age  |  Experience level: 2-5 safaris

Fully committed with customer satisfaction
5/5

Lulu safaris provides an end-to-end experience for your trip with total dedication to customer satisfaction. Our guide Derrick, is the perfect example of a great professional, with high knowledge and full dedication to making us feel at home.

Ben   –  
United States US
Visited: January 2024 Reviewed: Aug 29, 2024

Email Ben  |  20-35 years of age  |  Experience level: over 5 safaris

4-day Golden Monkey & Gorilla Trekking- Excellent!
5/5

I went on the 4-day Rwanda-Uganda Golden Monkey and Gorilla Trekking expedition. It was one of the best and most memorable experiences of my life. From start-to-finish, I was so impressed with Lulu Safaris- from the great communication, to the thoughtful planning of each day, to the care of the team on the ground. My guide, Derrick, did an amazing job making sure that I was comfortable and that each stop was perfectly scheduled. He was also very knowledgeable about the region and could answer all my questions.

I could not recommend Lulu Safaris enough! Elvis (who runs Lulu Safaris) was great to work with and has done a phenomenal job planning expeditions. I was traveling solo and inevitably had some worries, however, Elvis took the time to ensure that I was comfortable and safe with the itinerary. If I go back to East Africa, I would certainly use Lulu Safaris again.

Trips Details:
- Visited the Kigali Genocide Memorial
- Saw Golden Monkeys in Rwanda
- Trekked in Uganda to see mountain gorillas (in Bwindi Impenetrable National Park- the premier park to see mountain gorillas)
-Visited and stayed on Lake Bunyonyi
-All food and accommodations were great!

Anna   –  
Canada CA
Visited: August 2024 Reviewed: Aug 29, 2024

Email Anna  |  20-35 years of age  |  Experience level: first safari

Amazing trip from start to finish
5/5

We had an amazing time on our 4 day tour with Lulu Safaris. Elvis organized the trip and everything went as expected for lodging and for the gorilla trek and golden monkeys. The only minor issue was that sometimes we had to send multiple emails before he responded. We also want to give 5 stars to our tour guide/driver Samuel. He has a very welcoming personality and it was clear that he loves being a tour guide. He is very knowledgeable and pointed out many interesting things during our long drives. He is also a very skilled and safe driver, and made sure we were comfortable throughout our trip.

Cezanne   –  
United States US
Visited: August 2024 Reviewed: Aug 16, 2024

Email Cezanne  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience 10/10!
5/5

Did a 2-day tour with Simon and Alan to Murchison Falls. They both were awesome and went out of their way to ensure it was an amazing experience. They took care of everything, including so many little details that I wasn't expecting but really made the trip special. Simon has a vast knowledge of Murchison, and has contacts all throughout the park, he even arranged for my bf to have a cold Nile beer while on a boat-cruise on the Nile :-) I will definitely contact Lulu Safaris next time I'm in East Africa and will request Simon and Alan!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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