Reviews

Sort By: Date Most Helpful Rating 31-40 of 115 Reviews
Miles   –  
United States US
Visited: July 2024 Reviewed: Jul 14, 2024

Email Miles  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable experiences directly with Gorillas and more!
5/5

My wife & I did a 6 day custom route safari from Kigali to Kampala with Lulu Safari & it was truly wonderful.

Ossman made the trip a wonderful experience. From teaching us about each animal as we saw them, to being lucky enough to see practically every species (Lions, Leopards, Buffalo, Crocodiles, Hippos, … the list goes on & on) in Queen Elizabeth park, Ossman truly shaped the trip.

Upon arrival our bags were delayed from the airline and Ossman ensured we had them the next day, driving many more hours to solve this major issue for us. We also liked the trip so much that we asked to extend for one day and within an hour he worked out the details and designed a new day that felt different than the rest.

A last minute custom trip like ours wouldn’t also have been possible without the behind the scenes support from Elvis. He quickly crafted the itinerary with wonderful accommodations (e.g: a dinner for 2 overlooking the Kazinga channel and a bull elephant grazing in the distance) and found the last few permits in Rwanda for the gorillas when we wanted to go.

Jackie & Graeme   –  
New Zealand NZ
Visited: July 2024 Reviewed: Jul 11, 2024

Email Jackie & Graeme  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful!
5/5

We have just finished a 4 day trip from Kigali to Uganda to see the Gorillas. What a wonderful experience in every way. Elvis was fantastic to deal with while organising the trip and Smith and Hilary, our guides, ensured we had a fabulous time from start to finish with lots of fun and laughter along the way. The accommodation was great and the gorilla experience was sensational. Thank you Lulu Safaris.

Laura   –  
Ireland IE
Visited: July 2024 Reviewed: Jul 10, 2024

Email Laura  |  35-50 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime
5/5

I cannot express what an amazing trip we had with Lulu Safaris, it truly was the experience of a lifetime. We spent 6 days with our guides Audence and Ben (trainee), and our activities in Rwanda and Uganda included gorilla, golden monkey, and chimp trekking, safari, water cruise, lake Bunyonyi, Kigali city activities, and much more. Everything about the trip exceeded our expectations. The beauty of both countries is outstanding, and Audence and Ben were generous in sharing their great historical and cultural knowledge of their countries. They were excellent guides in every way, and went above and beyond to ensure we had the best possible experience at all times. We always felt extremely safe and well cared for. Needless to say, the trekking activities were absolutely incredible, to see these beautiful animals in the wild was a dream come true. At every point in the 6 days we thought it couldn't get any better, yet somehow it did! Communication with Elvis in the run up to our trip was also very smooth and he answered any queries we had quickly. Overall, we could not recommend Lulu Safaris more. If you are thinking of booking a trip, do it! And ask for Audence and Ben, you won't regret it ☺️

Ulf   –  
Sweden SE
Visited: June 2024 Reviewed: Jul 1, 2024

Email Ulf  |  65+ years of age  |  Experience level: over 5 safaris

Great Experience
5/5

We had amazing trip with our driver Smith and lulu safaris .we did a four day trip Rwanda and Uganda with gorilla trekking in Bwindi . Everything went very well and Smith was a great driver. The tour had a god planning and the lodges was if good quality. And best of all was the gorilla trekking where we visited a group of 16 gorillas

Anne   –  
Luxembourg LU
Visited: June 2024 Reviewed: Jun 26, 2024

Email Anne  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

My trip with Lulu Safaris to Rwanda and Uganda was a truly amazing experience! During preparations, Elvis was very responsive and patient, as it took me some time to finalize the booking. Throughout the trip, my guide Sam was very considerate and made sure that the experience was the best possible. As a fenale solo traveller, I also felt very safe during the whole tour, which was a very important aspect for me. Definitely would do it again and highly recommend Lulu Safaris!

Warren   –  
Hong Kong HK
Visited: May 2024 Reviewed: Jun 19, 2024

Email Warren  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing trip to Rwanda and Uganda with Lulu Safaris
5/5

I had an amazing trip to Rwanda and Uganda with Lulu Safaris. Elvis was professional and responsive in helping me organize the trip. My guides Samuel and Frank were fantastic and made sure I had a fantastic experience. Gorilla tracking was a highlight and I also loved the other attractions and the people there. Would not hesitate Lulu Safaris to others.

Tonya   –  
United States US
Visited: June 2024 Reviewed: Jun 16, 2024

Email Tonya  |  50-65 years of age  |  Experience level: 2-5 safaris

Look past the ONE bad review in TripAdvisor and look at the MANY great reviews!
5/5

Jun 2024 • Solo
I booked my trip May 13, 2024 for a June 2024 trip with Lulu Safaris Uganda not knowing much about their company other than their SPECTACULAR reviews. When EVERYONE is giving great reviews it says a lot about a company. I do remember seeing that ONE bad review on TripAdvisor from Madjula. There’s always one bad apple out there. When looking for a GREAT COMPANY to use for a safari or gorilla tracking don’t base your decision on this bad review. Look past it like me as there are MANY spectacular one’s. Mine included. I’ve traveled many times to Africa doing safaris and climbing Kilimanjaro. I can’t stress enough how important it is to judge for yourself when reading reviews. Had I not booked because of her bad review I would’ve missed out on a once in a lifetime adventure. In reading ALL of the reviews the guide she mentions as terrible was talked about positively in MANY of the reviews. I personally find it horrendous that such a negative review was given. An unhappy person trying to pull everyone down.

As for my review: it was nothing but exceptional. I booked my trip on a whim and Elvis, the owner of Lulu Safaris, was terrific. I changed my itinerary last minute and everything was still okay. He and his wife had my permits within a day. I did the gorilla habituation and regular tracking on my trip. It was a dream come true. As for air conditioning as Madjula complained about was no big deal. It’s Africa! You’re here for an adventure not to be pampered as if you’re in your own country. Live life and roll with the punches. Of the two hotels that I stayed at one had ac and one didn’t. Oh well! The one without was Bweza Gorilla Lodge. What the Lodge had was great people. Gavis and Judith made me feel so welcome and cared for. We had fires at night and had good fun. As I said, air conditioning isn’t a big deal. The fresh breeze was beautiful! The people make a difference not air conditioning. As for my guides I can’t say enough good about them. Charles and Stuart are their names. Incredible people! Charles is wise, super funny, a comedian, a dancer and an all around great person. He loves his job and communicating with his clients. It definitely shows. Stuart is a great photographer, soft spoken yet knowledgeable about many things. He’s caring and quite thoughtful. He gave me a gift at the end of my trip that is so meaningful. I will remember these “FRIENDS” for a lifetime. I tracked the gorillas with Stuart and he took many beautiful pictures of the trip. I’m truly going to miss the fun times! But as we all know all good things must come to an end unfortunately.

I’d like to thank Elvis, his wife, Charles, Stuart, Gavis, Judith for making my trip to Uganda very memorable. So much so that I cried at the end of my adventure.

I can go in and on but the moral of the story is that Lulu Safaris Uganda is a great company with great guides. They’re professional, funny, caring and love what they do!

Thank you, Thank you, Thank you!!!

Matt   –  
United States US
Visited: June 2024 Reviewed: Jun 15, 2024

Email Matt  |  20-35 years of age  |  Experience level: first safari

Memories for a lifetime
5/5

LULU Safari was an unbelievable experience and made great by our Tour guide Smith. Smith was incredibly responsive to any questions or problems we had and a big part of why our experience was incredible.

Lana   –  
United States US
Visited: June 2024 Reviewed: Jun 9, 2024

Email Lana  |  20-35 years of age  |  Experience level: first safari

Fun 3-day experience!
5/5

Audence and Simon were wonderful! They always explained everything to us and were very accommodating to us. They were so fun. I would highly recommend this tour to anyone.

Julius   –  
United States US
Visited: May 2024 Reviewed: May 23, 2024

Email Julius  |  20-35 years of age  |  Experience level: first safari

Seamless Adventure!
5/5

We had a great time with Audence as our guide. He was thorough and most importantly safe. Helped us with border crossing into Uganda, provided plenty of water, and tips on how to manage the Gorilla hike. Highly recommend!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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