Reviews

Sort By: Date Most Helpful Rating 31-40 of 115 Reviews
Ulf   –  
Sweden SE
Visited: June 2024 Reviewed: Jul 1, 2024

Email Ulf  |  65+ years of age  |  Experience level: over 5 safaris

Great Experience
5/5

We had amazing trip with our driver Smith and lulu safaris .we did a four day trip Rwanda and Uganda with gorilla trekking in Bwindi . Everything went very well and Smith was a great driver. The tour had a god planning and the lodges was if good quality. And best of all was the gorilla trekking where we visited a group of 16 gorillas

Anne   –  
Luxembourg LU
Visited: June 2024 Reviewed: Jun 26, 2024

Email Anne  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

My trip with Lulu Safaris to Rwanda and Uganda was a truly amazing experience! During preparations, Elvis was very responsive and patient, as it took me some time to finalize the booking. Throughout the trip, my guide Sam was very considerate and made sure that the experience was the best possible. As a fenale solo traveller, I also felt very safe during the whole tour, which was a very important aspect for me. Definitely would do it again and highly recommend Lulu Safaris!

Warren   –  
Hong Kong HK
Visited: May 2024 Reviewed: Jun 19, 2024

Email Warren  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing trip to Rwanda and Uganda with Lulu Safaris
5/5

I had an amazing trip to Rwanda and Uganda with Lulu Safaris. Elvis was professional and responsive in helping me organize the trip. My guides Samuel and Frank were fantastic and made sure I had a fantastic experience. Gorilla tracking was a highlight and I also loved the other attractions and the people there. Would not hesitate Lulu Safaris to others.

Tonya   –  
United States US
Visited: June 2024 Reviewed: Jun 16, 2024

Email Tonya  |  50-65 years of age  |  Experience level: 2-5 safaris

Look past the ONE bad review in TripAdvisor and look at the MANY great reviews!
5/5

Jun 2024 • Solo
I booked my trip May 13, 2024 for a June 2024 trip with Lulu Safaris Uganda not knowing much about their company other than their SPECTACULAR reviews. When EVERYONE is giving great reviews it says a lot about a company. I do remember seeing that ONE bad review on TripAdvisor from Madjula. There’s always one bad apple out there. When looking for a GREAT COMPANY to use for a safari or gorilla tracking don’t base your decision on this bad review. Look past it like me as there are MANY spectacular one’s. Mine included. I’ve traveled many times to Africa doing safaris and climbing Kilimanjaro. I can’t stress enough how important it is to judge for yourself when reading reviews. Had I not booked because of her bad review I would’ve missed out on a once in a lifetime adventure. In reading ALL of the reviews the guide she mentions as terrible was talked about positively in MANY of the reviews. I personally find it horrendous that such a negative review was given. An unhappy person trying to pull everyone down.

As for my review: it was nothing but exceptional. I booked my trip on a whim and Elvis, the owner of Lulu Safaris, was terrific. I changed my itinerary last minute and everything was still okay. He and his wife had my permits within a day. I did the gorilla habituation and regular tracking on my trip. It was a dream come true. As for air conditioning as Madjula complained about was no big deal. It’s Africa! You’re here for an adventure not to be pampered as if you’re in your own country. Live life and roll with the punches. Of the two hotels that I stayed at one had ac and one didn’t. Oh well! The one without was Bweza Gorilla Lodge. What the Lodge had was great people. Gavis and Judith made me feel so welcome and cared for. We had fires at night and had good fun. As I said, air conditioning isn’t a big deal. The fresh breeze was beautiful! The people make a difference not air conditioning. As for my guides I can’t say enough good about them. Charles and Stuart are their names. Incredible people! Charles is wise, super funny, a comedian, a dancer and an all around great person. He loves his job and communicating with his clients. It definitely shows. Stuart is a great photographer, soft spoken yet knowledgeable about many things. He’s caring and quite thoughtful. He gave me a gift at the end of my trip that is so meaningful. I will remember these “FRIENDS” for a lifetime. I tracked the gorillas with Stuart and he took many beautiful pictures of the trip. I’m truly going to miss the fun times! But as we all know all good things must come to an end unfortunately.

I’d like to thank Elvis, his wife, Charles, Stuart, Gavis, Judith for making my trip to Uganda very memorable. So much so that I cried at the end of my adventure.

I can go in and on but the moral of the story is that Lulu Safaris Uganda is a great company with great guides. They’re professional, funny, caring and love what they do!

Thank you, Thank you, Thank you!!!

Matt   –  
United States US
Visited: June 2024 Reviewed: Jun 15, 2024

Email Matt  |  20-35 years of age  |  Experience level: first safari

Memories for a lifetime
5/5

LULU Safari was an unbelievable experience and made great by our Tour guide Smith. Smith was incredibly responsive to any questions or problems we had and a big part of why our experience was incredible.

Lana   –  
United States US
Visited: June 2024 Reviewed: Jun 9, 2024

Email Lana  |  20-35 years of age  |  Experience level: first safari

Fun 3-day experience!
5/5

Audence and Simon were wonderful! They always explained everything to us and were very accommodating to us. They were so fun. I would highly recommend this tour to anyone.

Julius   –  
United States US
Visited: May 2024 Reviewed: May 23, 2024

Email Julius  |  20-35 years of age  |  Experience level: first safari

Seamless Adventure!
5/5

We had a great time with Audence as our guide. He was thorough and most importantly safe. Helped us with border crossing into Uganda, provided plenty of water, and tips on how to manage the Gorilla hike. Highly recommend!

Alyssa   –  
United States US
Visited: May 2024 Reviewed: May 13, 2024

Email Alyssa

Audence is the best!
5/5

Seeing the gorillas was out of this world and Audence went above and beyond to make sure we had the best experience. He flexibly allowed for some of us to travel back at different times and brought us to a wonderful local restaurant when we asked. He entertained us with wonderful stories and would recommend the tour and him highly!

Anton Bosma   –  
United States US
Visited: April 2024 Reviewed: Apr 26, 2024

Email Anton Bosma  |  20-35 years of age  |  Experience level: first safari

Absolutely amazing
5/5

I don’t typically leave reviews but Lulu Safaris we’re incredible from
Beginning to end.

My guide, Sam, was genuinely one of the nicest humans I’ve met, and everything I’d mentioned wanting to do he accommodated. We jammed out to Bob Marley, saw every imaginable animal, ate some amazing food, and he even helped me live some dreams I’d had since a kid. We even changed my itinerary at the end of the trip since I was having so much fun and he ended up taking me to a new location and essentially driving me all the way from Kigali to Kampala.

Elvis was kind enough to meet me at the drop off point to ask how everything went, and I genuinely wish I had better words to explain how fantastic the entire trip was.

Sam and I will be in touch for future adventures and I can’t recommend this company highly enough. Again, words fail at how wonderful this experience was, but if you are teetering between companies Lulu Safaris and specifically Sam are the way to go. Hope your next adventure is a great one!!

Alessandro   –  
Switzerland CH
Visited: January 2024 Reviewed: Apr 10, 2024

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, competent and passionate!
5/5

King Charles, simply the best! We couldn't have wished for better.
We (couple, mid 30) were on a customized tour (11days/10nights) end of January 2024, starting from Kigali (Rwanda) ending in Entebbe (Uganda).
From the very first sight our guide Charles gave us a very good impression. Coming from tourism industry myself, I know that the first impression is half the battle. Slowly we started to discover the amazing country (Uganda) and Charles’s virtues and qualities. As he studied geography, he has a very high level of expertise when it comes to fauna and flora, but also has a huge knowledge about climate zones, mountains, agriculture, culture and also about politics of his country. One of his passions are birds, and no one can beat him there.
Charles is a friendly, humorous, and talkative person who is highly appreciated by his clients and also by all his colleagues from other TO. He knows how to command respect, has great assertiveness is very resilient, patient and always on time. He loves his job and does it with passion. Charles definitely stands out of the crowd.
Before getting to Uganda, reading reviews about safety on the road, we were a little worried. Fortunately, Charles is an excellent driver, so we never had to experience fear. Even when we got stuck in heavy mud, he managed to get us out on his own. The Landcruiser we used was very comfortable, always clean, had binoculars and also books about Ugandan wildlife.
With the accommodation we were also very happy, in my opinion some of them were worth much more. The rooms were clean and spacious, staff was friendly and the food everywhere good or even excellent. The only negative was the laundry service at Chimpanzee Forest Lodge where we got back our clothes in xxs, with stains and all in pink, without price reduction for the washing or apology from staff.
What we liked the most, was the transparent communication and his attention to details. We always knew what to expect from the next day/s as we sat down together every evening to speak about issues, desires, and other needs. If there was a problem with something he spoke with us and gave us at least one alternative. We always knew what was going on, he told us a lot about what we saw and was always able to answer all our questions. He took great care of us, asking about toilets or food stops and even if we were on short time, he made us happy, by giving us more time. Almost from beginning we developed kind of telepathy, he always knew where we wanted to stop without communication.
Thanks to Charles we could make this amazing experience not only from the sight of a tourist but also from the sigh of a “local”. You enriched us greatly with your knowledge, but above all with your personal life stories, which were only possible thanks to the friendship and trust you gave us.
Thanks also to Elvis with who we organized the trip. Only advice I can give you, is to provide more information once the client has made the payment. As at some point I was doubting about the whole trip. Fortunately, then we had an informative video call and everything went perfect.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
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  • 1 star 1
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