Reviews

Sort By: Date Most Helpful Rating 61-70 of 112 Reviews
Lauren   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 6, 2023

Email Lauren  |  20-35 years of age  |  Experience level: 2-5 safaris

Fast to respond, great guide. Some miscommunications which were resoled.
4/5

Booking through Lulu Safaris was quick and easy. They were available on whatsapp which really helped in fine tuning the details. They amended a 3 day tour to become a 2 day tour to fit what we wanted to do and amended the price appropriately. Our guide picked us up from Entebbe airport and was friendly and spoke good English. He was a very good and safe driver, even on very challenging wet muddy steep roads. We did get lost on the first day trying to find our hotel as it was one our guide had not been to before, but this was managed appropriately. Nice accommodation included.
We were taken to gorilla trekking which was a fantastic experience and our guide collected us after this and took us to Lake Bunyonyi. Our guide contacted the accommodation my friend and I had booked and organised a boat for us to pick us up from the drop-off point which was really helpful.
Our itinerary had included all 3 meals on our final day but Lulu Safaris stated this was an error and dinner was not meant to be included. They did eventually resolve this and paid the hotel we were going to an amount to cover the majority of our dinner which felt like a reasonable resolution to an error on their part.

Wayne   –  
Australia AU
Visited: September 2023 Reviewed: Sep 30, 2023

Email Wayne  |  35-50 years of age  |  Experience level: first safari

a trip full of once in a lifetime experiences
5/5

From the time I booked the tour, Elvis kept me informed of the plans and oversaw that everything ran smoothly.

The tour itself was amazing, from Kigali, to being amongst the golden monkeys and gorillas. It was breathtaking.

The accommodations were comfortable and welcoming.

The whole experience was made more fun by my guide: Derrick and driver: Smith. Both were enthusiastic, entertaining, knowledgeable, and happy to incorporate changes to the itinerary

Tom   –  
United States US
Visited: August 2023 Reviewed: Sep 17, 2023

Email Tom  |  20-35 years of age  |  Experience level: first safari

Amazing, eye-opening experience with our friendly and professional guide, Samuel.
5/5

LuLu Safaris gave us the experience of a lifetime. We had very specific requirements (we needed to come back to Kampala for a wedding in the middle of a 9 day safari), and Elvis was very accommodating with the logistics, even though we had to make several changes to our itinerary before arriving. Communication was always prompt and there was never any issue making the changes we needed.

Our time in Uganda was a combination of game drives, Ziwa Rhino Sanctuary, boat cruises, chimp trekking and gorilla trekking. All of which were fantastic for their own reasons, but the Gorilla trekking truly is a once in a lifetime experience that photos can’t do justice. On our game drives we saw a lot of giraffes, buffalo, antelope, warthogs, monkeys of various types, hippos, elephants, a few lions and even a leopard (and innumerable birds, including the country’s eponymous grey crowned crane). We even had a magical moment on our Kazinga channel cruise where we saw a family of 7 elephants come down to the water to drink.

We had a wonderful time with our driver and guide, Samuel, who was with us through Murchison, Bwindi and Queen Elizabeth. He was a super nice guy, really knowledgable about the animals and was always able to spot things which we could barley see. Samuel also had a great spirit of hospitality (as did everyone we met in Uganda!), was very friendly and always made sure we were on schedule. He was even able to source us another vehicle within 1 hr when our car had clutch trouble on the last day. He made every effort to make sure we had a seamless experience, and we did! He also made sure we had opportunities to stop and buy fruit and snacks from street vendors which was a fun part of the experience.

Booking direct with LuLu is also great value for money. Some friends did a similar tour but booked with through a US agency and it was almost 2x the price. For having a driver and guide 24 hours a day, accommodation with three meals included, this was a really good deal.

I would absolutely recommend to anyone else considering Africa to try LuLu safaris.

Rick   –  
United States US
Visited: August 2023 Reviewed: Aug 20, 2023

Email Rick  |  50-65 years of age  |  Experience level: 2-5 safaris

Mountain Gorillas of Uganda
5/5

Lulu Safaris custom built a 5-day tour for us. One day with Golden Monkeys in Rwanda and two days of Gorilla trekking in Uganda. Herbert was our guide and he was wonderful! I can’t say enough good things about him. Such a beautiful country. We were there in dry season and had zero issues with bugs. Didn't need gloves, but boot gators were a good idea. Hotels were fine, food at the hotel was hit or miss (some great, some less than great), but our guide was fantastic - I learned so much and would be thrilled to do another trip with Herbert. Three pieces of advice for visitors; 1) buy candy (lollipops?) to give to kids along your drive. 2) take children's books to donate to schools. We visited a local Batwa village outside of Bwindi and wish we had better prepared with donations. 3) because we flew in and out of Rwanda and then drove across the border to Uganda, be sure and apply for a multi-entry visa.

Eric & Ramli   –  
Sweden SE
Visited: August 2023 Reviewed: Aug 16, 2023

Email Eric & Ramli  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy comfortable and very trustfull! Thank you Charles! Our New one top guide!!
5/5

We were out for 6 days with our beloved Charles, This man makes you feel comfortable! He talk happily to everybody so no problem to stop along. The ride and buy whatever or maybe toiletvisit.

Thanks Elvis at LuLu for all help to sort out our 6 day trip! It was wonderful!

But most thankfull to our wonderful and best guide in the world Charles!!

You made our 6 days wonderfully cant really out words to it, so many questions you answer and som many beutifiull places you showed us, Charles if you want the best guide the king of guides take Charles and i promise you not gonna be bored!

Charles all the love to you and thank you for a wonderful 6 days in the Pearl of Africa!

We will never forget you!

Eric and Ramli!

Ashwin   –  
India IN
Visited: August 2023 Reviewed: Aug 15, 2023

Email Ashwin  |  35-50 years of age  |  Experience level: 2-5 safaris

Lulu Safaris provided amazing service with a wonderful tour guide, Samuel. Highly recommended!
5/5

Lulu Safaris is an amazing tour company. We are a group of 4 (2 couples) who did a 11 day tour with Lulu Safaris across Uganda. My friend and I planned an exhaustive itinerary and shared it with Elvis. He gave suggestions and various options w.r.t the order of game drives, night safari options, hotel/lodge recommendations, etc. The conversations with him over Whatsapp were very easy and it felt he understood our requirements really well. All communications were in English.

Quality of service: Our tour guide, Samuel is a wonderful human being. From the time he picked us up at the airport to the time he dropped us off at the airport, Samuel took great care of our group. He patiently answered all our questions (we asked a lot) and made sure we got food on time, restroom breaks, took care of our belongings at every stop and made sure our overall experience was first class. He provided a lot of information w.r.t game drives in Uganda and the various scenarios one could experience w.r.t animal encounters. Within a day or two, he understood our group dynamics and worked very well with all of us. He has more than a decade worth of experience and one could tell.
One of our members is a vegetarian and they ensured there were vegetarian options for every meal.

Value for money: We compared quite a few tour operators before selecting Lulu. They were a nice balance between comfort, flexibility and cost effectiveness.

Overall, Elvis and Samuel were proactive with timely updates on our requests during the trip. If you are booking with Lulu Safaris, ask for Samuel.

Felix   –  
France FR
Visited: August 2023 Reviewed: Aug 14, 2023

Email Felix  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

We had the pleasure to have a 3 days 2 nights gorilla safari in the amazing Bwindi Forest.
Before the trip we had a perfect support on what’s app when we had questions.
Our guide Bonnie was very knowledgeable and helpful.
Also, the hotels were nice and comfortable
We would definitely recommend Lulu Safari !

Tanja   –  
Germany DE
Visited: July 2023 Reviewed: Aug 10, 2023

Email Tanja  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Trip
5/5

My trip in Uganda with Lulu Safaris was amazing. I had a wonderful time. And Darius is the perfect guide. We spent 6 days together and I felt very comfortable with him. Thank you for a great trip.

Carmel   –  
Israel IL
Visited: July 2023 Reviewed: Aug 3, 2023

Email Carmel  |  35-50 years of age  |  Experience level: first safari

Great experience!
5/5

Our experience with Lulu Safaris in Uganda was amazing! Everything was so well-organized and professional, and our guide Derrick was the best – super friendly, helpful, and always on time. He always made sure that we were enjoying our time in every Park and Lodge. We got to see incredible wildlife and stunning landscapes, like tracking gorillas in Bwindi Impenetrable Forest and going on exciting game drives in Queen Elizabeth National Park. We're so grateful to Derrick and the whole team. Definitely recommended.

Soni Mehta   –  
United Arab Emirates AE
Visited: July 2023 Reviewed: Jul 19, 2023

Email Soni Mehta  |  20-35 years of age  |  Experience level: 2-5 safaris

Extremely Professional and Educated.
5/5

One of the most memorable and exciting and unforgettable experience of my life. Special thanks to LuLu Safaris

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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