Reviews

Sort By: Date Most Helpful Rating 61-70 of 115 Reviews
Cristina   –  
Italy IT
Visited: September 2023 Reviewed: Oct 25, 2023

Email Cristina  |  35-50 years of age  |  Experience level: 2-5 safaris

Great, above all expectations!
5/5

The experience with Lulu Safari was great! Uganda is truly the pearl of Africa, a daydream, a unique territory, where nature presents itself in all its splendor. We saw many animals: lions (even cubs), leopards, hyenas, elephants, giraffes, zebras, buffaloes, antelopes, gazelles, hippos, crocodiles, chimpanzees. The gorilla search was a fantastic experience, truly incredible, in the middle of the jungle, and the family of gorillas we found filled our hearts. The lodges where we stayed were comfortable and clean, all set in beautiful surroundings, full of birds and plants. The staff was always friendly and understanding towards us. The rangers who accompanied us were professional, knowledgeable and friendly. Our driver Samuel was fantastic, really kind and ready to satisfy our requests, always with kindness and a big smile. The entire organization of Lulu Safari (the movements, the entrance to the parks, the meeting with the guides, etc.) was precise, in fact practically perfect. I really loved this trip, every day was a huge surprise, it filled me with wonderful, unforgettable memories. All this thanks also to liulu safari and samuel!

Charlotte   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 18, 2023

Email Charlotte  |  20-35 years of age  |  Experience level: over 5 safaris

Dreams came true!
5/5

If we put together an ultimate wish list before we went, we couldn’t have begun to imagine how much this would beat anything we could have wished for.

It all starts with the communication between ourselves and the Lulu Safaris team. Elvis answered every question and query thoughtfully and promptly, regardless of the day or time. He adjusted the plans and tailored them to meet our interests, which meant we included everything we hoped to (and more!)

Upon arrival in Rwanda, we were met by our guide for the duration of the trip, Charles. Wow, how lucky were we!

Warm, funny, helpful, knowledgable, there’s so much we could say about Charles, the King of safaris.
Charles was there every step of the way, helping us and listening to our interests and making it happen. Even though we definitely made him work very hard (day safari, night safari, and then repeat and repeat again) and there was little time for rest, he was always smiling and happy. Thank you Charles for enabling us to cram in everything we wanted. If you prefer a slower pace to us, this would most certainly be catered for too.

From an incredible gorilla trek where we came face to face, to a sleeping leopard right before us. With animals on the road as we drove, and beautiful sites during boat cruises. Walking safaris, golden monkey treking, chimpanzees and even reaching the equator point - we couldn’t have ever hoped for more.

Stunning views, wonderful lodges with the most incredible and friendly staff who became like friends, tasty food and a whole lot of photography.

We were fortunate to visit both Rwanda and Uganda on this trip. Both are beautiful places and we felt very welcome and safe. Most of our trip was in Uganda and we were so lucky to be able to explore the various landscapes and jewels that Uganda has to offer. Charles showed us these with pride which added even more to the experience.

Thank you and thank you again to Charles and the Lulu Safaris team for making this trip of a lifetime give us the goal of returning when we can. Until then, we have some stunning photos to remind us of this incredible experience.

Charlotte & Dan

Carolina Arana   –  
Bolivia BO
Visited: October 2023 Reviewed: Oct 11, 2023

Email Carolina Arana  |  50-65 years of age  |  Experience level: first safari

Excellent!!
5/5

Great experience, Audience our guide, now our friend, fullfilled all our expectations. Gorilas an amazing creatures as well as rhinos, we seening them easily. But most of all knowing Uganda People as Elvis and Audi Who make possible for us to live an amazing experience.

We truly recommend Lulu safari.

Iván & Carolina

Lauren   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 6, 2023

Email Lauren  |  20-35 years of age  |  Experience level: 2-5 safaris

Fast to respond, great guide. Some miscommunications which were resoled.
4/5

Booking through Lulu Safaris was quick and easy. They were available on whatsapp which really helped in fine tuning the details. They amended a 3 day tour to become a 2 day tour to fit what we wanted to do and amended the price appropriately. Our guide picked us up from Entebbe airport and was friendly and spoke good English. He was a very good and safe driver, even on very challenging wet muddy steep roads. We did get lost on the first day trying to find our hotel as it was one our guide had not been to before, but this was managed appropriately. Nice accommodation included.
We were taken to gorilla trekking which was a fantastic experience and our guide collected us after this and took us to Lake Bunyonyi. Our guide contacted the accommodation my friend and I had booked and organised a boat for us to pick us up from the drop-off point which was really helpful.
Our itinerary had included all 3 meals on our final day but Lulu Safaris stated this was an error and dinner was not meant to be included. They did eventually resolve this and paid the hotel we were going to an amount to cover the majority of our dinner which felt like a reasonable resolution to an error on their part.

Wayne   –  
Australia AU
Visited: September 2023 Reviewed: Sep 30, 2023

Email Wayne  |  35-50 years of age  |  Experience level: first safari

a trip full of once in a lifetime experiences
5/5

From the time I booked the tour, Elvis kept me informed of the plans and oversaw that everything ran smoothly.

The tour itself was amazing, from Kigali, to being amongst the golden monkeys and gorillas. It was breathtaking.

The accommodations were comfortable and welcoming.

The whole experience was made more fun by my guide: Derrick and driver: Smith. Both were enthusiastic, entertaining, knowledgeable, and happy to incorporate changes to the itinerary

Tom   –  
United States US
Visited: August 2023 Reviewed: Sep 17, 2023

Email Tom  |  20-35 years of age  |  Experience level: first safari

Amazing, eye-opening experience with our friendly and professional guide, Samuel.
5/5

LuLu Safaris gave us the experience of a lifetime. We had very specific requirements (we needed to come back to Kampala for a wedding in the middle of a 9 day safari), and Elvis was very accommodating with the logistics, even though we had to make several changes to our itinerary before arriving. Communication was always prompt and there was never any issue making the changes we needed.

Our time in Uganda was a combination of game drives, Ziwa Rhino Sanctuary, boat cruises, chimp trekking and gorilla trekking. All of which were fantastic for their own reasons, but the Gorilla trekking truly is a once in a lifetime experience that photos can’t do justice. On our game drives we saw a lot of giraffes, buffalo, antelope, warthogs, monkeys of various types, hippos, elephants, a few lions and even a leopard (and innumerable birds, including the country’s eponymous grey crowned crane). We even had a magical moment on our Kazinga channel cruise where we saw a family of 7 elephants come down to the water to drink.

We had a wonderful time with our driver and guide, Samuel, who was with us through Murchison, Bwindi and Queen Elizabeth. He was a super nice guy, really knowledgable about the animals and was always able to spot things which we could barley see. Samuel also had a great spirit of hospitality (as did everyone we met in Uganda!), was very friendly and always made sure we were on schedule. He was even able to source us another vehicle within 1 hr when our car had clutch trouble on the last day. He made every effort to make sure we had a seamless experience, and we did! He also made sure we had opportunities to stop and buy fruit and snacks from street vendors which was a fun part of the experience.

Booking direct with LuLu is also great value for money. Some friends did a similar tour but booked with through a US agency and it was almost 2x the price. For having a driver and guide 24 hours a day, accommodation with three meals included, this was a really good deal.

I would absolutely recommend to anyone else considering Africa to try LuLu safaris.

Rick   –  
United States US
Visited: August 2023 Reviewed: Aug 20, 2023

Email Rick  |  50-65 years of age  |  Experience level: 2-5 safaris

Mountain Gorillas of Uganda
5/5

Lulu Safaris custom built a 5-day tour for us. One day with Golden Monkeys in Rwanda and two days of Gorilla trekking in Uganda. Herbert was our guide and he was wonderful! I can’t say enough good things about him. Such a beautiful country. We were there in dry season and had zero issues with bugs. Didn't need gloves, but boot gators were a good idea. Hotels were fine, food at the hotel was hit or miss (some great, some less than great), but our guide was fantastic - I learned so much and would be thrilled to do another trip with Herbert. Three pieces of advice for visitors; 1) buy candy (lollipops?) to give to kids along your drive. 2) take children's books to donate to schools. We visited a local Batwa village outside of Bwindi and wish we had better prepared with donations. 3) because we flew in and out of Rwanda and then drove across the border to Uganda, be sure and apply for a multi-entry visa.

Eric & Ramli   –  
Sweden SE
Visited: August 2023 Reviewed: Aug 16, 2023

Email Eric & Ramli  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy comfortable and very trustfull! Thank you Charles! Our New one top guide!!
5/5

We were out for 6 days with our beloved Charles, This man makes you feel comfortable! He talk happily to everybody so no problem to stop along. The ride and buy whatever or maybe toiletvisit.

Thanks Elvis at LuLu for all help to sort out our 6 day trip! It was wonderful!

But most thankfull to our wonderful and best guide in the world Charles!!

You made our 6 days wonderfully cant really out words to it, so many questions you answer and som many beutifiull places you showed us, Charles if you want the best guide the king of guides take Charles and i promise you not gonna be bored!

Charles all the love to you and thank you for a wonderful 6 days in the Pearl of Africa!

We will never forget you!

Eric and Ramli!

Ashwin   –  
India IN
Visited: August 2023 Reviewed: Aug 15, 2023

Email Ashwin  |  35-50 years of age  |  Experience level: 2-5 safaris

Lulu Safaris provided amazing service with a wonderful tour guide, Samuel. Highly recommended!
5/5

Lulu Safaris is an amazing tour company. We are a group of 4 (2 couples) who did a 11 day tour with Lulu Safaris across Uganda. My friend and I planned an exhaustive itinerary and shared it with Elvis. He gave suggestions and various options w.r.t the order of game drives, night safari options, hotel/lodge recommendations, etc. The conversations with him over Whatsapp were very easy and it felt he understood our requirements really well. All communications were in English.

Quality of service: Our tour guide, Samuel is a wonderful human being. From the time he picked us up at the airport to the time he dropped us off at the airport, Samuel took great care of our group. He patiently answered all our questions (we asked a lot) and made sure we got food on time, restroom breaks, took care of our belongings at every stop and made sure our overall experience was first class. He provided a lot of information w.r.t game drives in Uganda and the various scenarios one could experience w.r.t animal encounters. Within a day or two, he understood our group dynamics and worked very well with all of us. He has more than a decade worth of experience and one could tell.
One of our members is a vegetarian and they ensured there were vegetarian options for every meal.

Value for money: We compared quite a few tour operators before selecting Lulu. They were a nice balance between comfort, flexibility and cost effectiveness.

Overall, Elvis and Samuel were proactive with timely updates on our requests during the trip. If you are booking with Lulu Safaris, ask for Samuel.

Felix   –  
France FR
Visited: August 2023 Reviewed: Aug 14, 2023

Email Felix  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

We had the pleasure to have a 3 days 2 nights gorilla safari in the amazing Bwindi Forest.
Before the trip we had a perfect support on what’s app when we had questions.
Our guide Bonnie was very knowledgeable and helpful.
Also, the hotels were nice and comfortable
We would definitely recommend Lulu Safari !

Average User Rating
4.9/5
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