Reviews

Average User Rating
1.0/5

Rating Breakdown
  • 5 star 0
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  • 2 star 0
  • 1 star 5

Sort By: Date Most Helpful 1-5 of 5 Reviews
Magneto   –  
Thailand TH
Visited: November 2019 Reviewed: Apr 6, 2020

Email Magneto  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Magneto and not that of SafariBookings.
Very Poor!!
1/5

Do not trust Sardius Tours and it’s owner, Felix Ndunda. He is very good in engaging customers but take extra caution. He will demand a downpayment and when you have changes in plan he will refuse to give back your money even if you cancel the tour way in advance. He will suck out money from you. I recommend you go to Safaribookings.com and you will find hundreds of reliable African tour operators which are highly recommended from different African destinations/countries. We found "Lion King Adventures" and "Getaway Africa". We booked with them and both deserve 5 star ratings. We researched further and we found lots of negative reviews/comments about Sardius Tours. Please review links below:


https://www.tripadvisor.com/ShowTopic-g294207-i9695-k11871897-Sardius_Tours_Felix_Ndunda_BEWARE-Nairobi.html#94339015

https://www.safaribookings.com/reviews/p446#34038

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k5744405-Sardius_Tours_rip_off-Nairobi.html

https://www.safaribookings.com/p446

http://www.african-safari-journals.com/sardius-tours-review.html

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k964770-Anyone_know_about_Sardius_Tours_and_Safaris-Nairobi.html

https://www.lonelyplanet.com/thorntree/forums/africa/tanzania/sardius-tours

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k4269296-Sardius_tours_or_Skyview_of_Africa-Nairobi.html

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k1510372-Sardius_Tours_and_Travels_Con_Tour_Operator-Nairobi.html

Mangosteen   –  
Cambodia KH
Visited: March 2019 Reviewed: May 10, 2019

Email Mangosteen  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Mangosteen and not that of SafariBookings.
Horrible!!
1/5

I want to warn everyone of Sardius Tours and its operator Felix Ndunda. He quit responding to our emails after receiving our downpayment last December 2018. He used to answer quickly with all our inquiries. We tried to get back our money multiple times but he won’t respond anymore via email. We re-booked with another Agency thru www.safaribookings.com I recommend you find a more genuine and honest agency in this website. Very late for us to learn more about Sardius Tours based on different reviews that we’ve came across with after researching more. Please review the following online reviews:

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k11871897-Sardius_Tours_Felix_Ndunda_BEWARE-Nairobi.html#94339015

https://www.safaribookings.com/reviews/p446#34038

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k5744405-Sardius_Tours_rip_off-Nairobi.html

https://www.safaribookings.com/p446

http://www.african-safari-journals.com/sardius-tours-review.html

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k964770-Anyone_know_about_Sardius_Tours_and_Safaris-Nairobi.html

https://www.lonelyplanet.com/thorntree/forums/africa/tanzania/sardius-tours

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k4269296-Sardius_tours_or_Skyview_of_Africa-Nairobi.html

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k1510372-Sardius_Tours_and_Travels_Con_Tour_Operator-Nairobi.html


Pocahontas   –  
United States US
Visited: August 2018 Reviewed: Aug 18, 2018

Email Pocahontas  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Pocahontas and not that of SafariBookings.
BEWARE OF SARDIUS TOURS/FELIX NDUNDA
1/5

FELIX NDUNDA and SARDIUS TOURS AND SAFARIS is a business that needs to be avoided. May this serve as a warning for everyone. HE IS DISHONEST AND A PROFESSIONAL SWINDLER. HE IS SCARY AND MISLEADING. If you are looking for a quote for African Tours, please get quotes in safaribookings.com or safarireviews.com. There are hundreds of operators that you can compare with in those 2 websites. Don’t enter into any deal with him if you want to have peace of mind. Here are the reasons based on my experience why you need to stay away from this Felix and Sardius Tours:
1) He didn’t refund our deposit when we requested to cancel our booking due to plan changes even though we are entitled for full refund.
2) If you look at his prices in his website, they all look affordable but they are all inaccurate and unrealistic and will trap you to believe that he offers tours/services at lower prices. The price he quoted us is about 90% higher compared to the prices indicated in his website.
3) When I asked him to revise the itinerary so it will be more affordable, he never emailed a new one therefore he is not willing to accommodate the needs and requests of his clients. Otherwise, majority of the lodges and hotels in Kenya mostly probably is refusing to work/partner with him.
4) Before we gave him money, he will respond to our inquiries/emails after few minutes or few hours of sending the emails. After we paid him, it takes him days and up to longer than a week to respond. There are times he won’t respond at all.
5) It was too late for us to learn, but he was ousted by KATO because of all the dirty job and practices he’s doing with his own employees, lodge-partners, and tourists.
6) It was too late for us to learn, but he has very bad reviews since he started his business. Please review the following links:

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k5744405-Sardius_Tours_rip_off-Nairobi.html

http://www.african-safari-journals.com/sardius-tours-review.html

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k964770-Anyone_know_about_Sardius_Tours_and_Safaris-Nairobi.html

https://www.lonelyplanet.com/thorntree/forums/africa/tanzania/sardius-tours

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k4269296-Sardius_tours_or_Skyview_of_Africa-Nairobi.html

https://www.tripadvisor.com/ShowTopic-g294207-i9695-k1510372-Sardius_Tours_and_Travels_Con_Tour_Operator-Nairobi.html

Johnny   –  
United States US
Visited: September 2017 Reviewed: Jan 31, 2018

Email Johnny

The review below is the personal opinion of Johnny and not that of SafariBookings.
Fraudulent!
1/5

I was close to giving this company a Four Star rating but have to give it One Star. Cost me an additional $4,800! I have to determine is Felix is dishonest but can tell you that I have not received $4,800.00 in over paid funds. Upon arriving to Nairobi I was told that my wired funds had not yet been received. I had a confirmation but was told that Equity Banks LTD was holding funds due to the election issues that were happening in Kenya at that time. In order to continue I had to pay cash for the trip. Once the funds were received and released Felix would refund the amount to me. Once the elections had been resolved my funds would be released and Sardius Tours would refund me. Well the elections were resolved about 30 days later in October. It is now the end of January and I have to be refunded. The owner (Felix) continues to telling me to wait a couple of more weeks for good news. I have attempted to contact the Bank and the Department of Tourism and have yet to hear back. I will continue this fight but please be warned. Stay as far away from Sardius Tours as possible! Don't give them your money! Fund a more reputable Tour agency!

Michael   –  
Australia AU
Visited: June 2015 Reviewed: Jun 7, 2016

Email Michael  |  65+ years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Michael and not that of SafariBookings.
Avoid at all costs
1/5

They took our money, they booked nothing, we cancelled, we got the police onto them, no result.

Average User Rating
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  • The tours offered by Sardius Tours & Safaris are subject to their terms & conditions