Reviews
Email Tom | 20-35 years of age | Experience level: first safari
Amazing trip with an amazing operator.
I was apprehensive at first as I never usually use tour booking agents. It started as a quote on a website, moved to emails and then was finalised via WhatsApp. I had not a lot in terms of what you would call "official" confirmation of booking. And everything was communicated via WhatsApp.
This being said. It was amazing. Everything that was planned went ahead and we had the most amazing experience. We stayed at Voi safari lodge and Ngutuni safari lodge in Tsavo east. The second night of our planned lodge was changed due to unforseen circumstances but we was accomodated with what can only be described as an upgrade. It was truly magical. We was lucky enough to see many families of elephants, we saw girrafe and buffalo, we was also lucky enough se a pride lions eating a buffalo. Definitely something we will never forget.
One thing to be noted and the only reason they did not receive 5 star is the payment was requested in USD cash. This in it self is not an issue, though upon payment some of the bills had minor wear and tear, such as nicks and cuts on the edges. It was brought to our attention that any bills under a certain year and any that were too heavily used would not be accepted by Kenyan banks. If I didn't have a few spare bills to use as tips this could have had major detrimental effects on the trip.
This needs to be communicated prior to arrival as I could have asked the bank for fresh bills. The agent in Kenya told me this happens often, so why not notify me to stop the issue happening.
Reply from Africa Magical Scenery Tours and Safaris
Posted on Feb 6, 2023Thank you very much Tom for your review we are delighted that you had a wonderful safari experience.We are sorry about not sharing earlier the guideline about payment in cash and dollar series that are acceptable,it is advisable for payment in dollars to use 2009 and above series and new notes strictly .Thank you for choosing to do your safari with us.