Reviews
Communicative
Overall my experience in a 4-Day Tour with Africa Magical Scenery Tours was good in terms of what was expected. To see and share wild life with animals is a unique experience! Also the driver/guide drove excellent on the road. Although, the second day of the tour my guide was confused and did not know that I was going to Nakuru with the rest of the group, then he sorted it out. The third day I could not enjoy the partial game tour it was supposed to be because the guide did not want to, or perhaps because of a lack of coordination. That day our guide made me feel bad for taking some pictures in a few specific points such as the Mara National Park main entrance, cos “it was a problem to take me there”, I still wonder why that’s a problem when it comes to feed the tourist curiosity and enrichen the experience. Last but not least, Next time I would rather hire a guide who has eagerness and initiative to explain about Kenian culture, curiosities and interesting facts about wild animals.
Reply from Africa Magical Scenery Tours and Safaris
Posted on Sep 7, 2022Hello Jose,thank you very much for taking your time to write us a review,we are very sorry for the experience with the guide we will take immediate action towards the specific guide to ensure a repeat of the same does not happen,once again we are very sorry,thank you for choosing us for your tour experience
EC
Email Joshua Marcum | 35-50 years of age | Experience level: 2-5 safaris
Great safari...incredible guide...terrible accomodations.
Our family, parents and four children, chose to go with this safari due to their good communication and their package looked very similar to other budget safaris. The agency does a good job communicating and I felt they were very honest about prices and surcharges they would need to pass on to the client (for instance 5% if you use a credit card). They sent us with a great guide, Mike was his name, and the vehicle for travel was ideal as it was a Land Cruiser with even some modern conveniences like USB charging (sorry, no air conditioning). Somethings cannot be helped, but we spent the first half day of our tour in the heat of a gas station trying to fix the land cruiser.
Thankfully the breakdown had not been too far out of Nairobi and we were still able to get parts and still make it to Masai Mara where we arrived at the tent camp greeted by the host in the dark. They apologized for the black out in electricity and said the generator would operate from 7 PM to 5 AM. Again, this is to be expected for Africa. What is not to be expected is that they had no towels for us and no hot water. After a long day sitting at a gas station and eating dust during the travel, you want a shower. Unfortunately on our second day returning the hostess said again they did not have any towels that were dry, however, unbeknownst to her one of the other workers had kept us back some but we didn't receive those until the few of us had already showered and used sheets to dry off with. In general I could never recommend this tent camp. It was run by young people who kept disco music blaring at full volume. When people go on Safari, they want to be in tune with nature and even have some places outside to sit, read, or observe the incredible scenery that can be found only in this unique part of the world. You will not find such peace at camp Miti Mindi.
The redeeming part of this trip was our day of Safari. We were able to observe four of the big five at close range. Our guide was great with the family and children; I certainly wouldn't blame him for the accommodation problems. We saw both a recent lion and leopard kill, as well as lions mating! One thing to be prepared for is that the package says that you can visit in Mosai Village but they charge 10 pounds per person. We opted NOT to do this part of the journey due to this unforeseen extra cost.
So I gave the trip an average rating but our full day safari would have gotten "exceptional." If magical safaris can choose their tent camps better, this budget safari will be exceptional as well.
Reply from Africa Magical Scenery Tours and Safaris
Posted on Jul 18, 2022Thank you Joshua for you incredible safari about accommodation we have rectified the mess ,thank you for your cooperation through day one until your last day feel honoured and your family great people.
Email Tom | 20-35 years of age | Experience level: first safari
Amazing trip with an amazing operator.
I was apprehensive at first as I never usually use tour booking agents. It started as a quote on a website, moved to emails and then was finalised via WhatsApp. I had not a lot in terms of what you would call "official" confirmation of booking. And everything was communicated via WhatsApp.
This being said. It was amazing. Everything that was planned went ahead and we had the most amazing experience. We stayed at Voi safari lodge and Ngutuni safari lodge in Tsavo east. The second night of our planned lodge was changed due to unforseen circumstances but we was accomodated with what can only be described as an upgrade. It was truly magical. We was lucky enough to see many families of elephants, we saw girrafe and buffalo, we was also lucky enough se a pride lions eating a buffalo. Definitely something we will never forget.
One thing to be noted and the only reason they did not receive 5 star is the payment was requested in USD cash. This in it self is not an issue, though upon payment some of the bills had minor wear and tear, such as nicks and cuts on the edges. It was brought to our attention that any bills under a certain year and any that were too heavily used would not be accepted by Kenyan banks. If I didn't have a few spare bills to use as tips this could have had major detrimental effects on the trip.
This needs to be communicated prior to arrival as I could have asked the bank for fresh bills. The agent in Kenya told me this happens often, so why not notify me to stop the issue happening.
Reply from Africa Magical Scenery Tours and Safaris
Posted on Feb 6, 2023Thank you very much Tom for your review we are delighted that you had a wonderful safari experience.We are sorry about not sharing earlier the guideline about payment in cash and dollar series that are acceptable,it is advisable for payment in dollars to use 2009 and above series and new notes strictly .Thank you for choosing to do your safari with us.
Email Melody | 20-35 years of age | Experience level: first safari
So caring, informative and super helpful
The trip was amazing, the team was so helpful from picking me up from my hotel and drop off, payment was totally flexible. The guide was amazing and very informative. Best experience ever!
Reply from Africa Magical Scenery Tours and Safaris
Posted on Oct 11, 2022Hello Melody,thank you very much for your review we are very happy that you enjoyed your safari experience with us,our team is very much honoured to have been of service to you!
CA
Email Christina | 35-50 years of age | Experience level: first safari
Fantastic trip
It was our first safari and this company did not disappoint. The people were so great at making sure all of our needs were met. The booking agent Edward was responsive and went out of his way to accommodate us. The driver/guide Jackson was fabulous and told us so much so much about the parks and the animals. Great value for our money, we did the mid range and it was wonderful. Highly recommend.
Reply from Africa Magical Scenery Tours and Safaris
Posted on Aug 31, 2022Thank you very much Christina for your review we are delighted that you had an amazing safari experience.Thank you for making us your choice of tour operator!
Email Jingke | 20-35 years of age | Experience level: first safari
Great provider!
Best Kenya experience so far! Travelled solo with the guides to Mount Kenya for five days. Made the summit twice on day 3 and 4. Cook and porter service was superb, guide was extremely friendly and supportive. Budget friendly travel too! Highly recommend!
BR
Email Aline Caminha | 20-35 years of age | Experience level: first safari
Excellent
We had a great experience with this company, we did the safari of 3 days and 2 nights, we got to see 4 of the 5 big fives. Driver Edward was very friendly and polite. Everything went according to plan and agreed with the company.