Reviews

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Achen   –  
Canada CA
Visited: September 2023 Reviewed: Nov 1, 2023

Email Achen  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Achen and not that of SafariBookings.
Very disappointed with our tour guide
1/5

This was our family's first time to an African country and we were so looking forward to our safari with Kiboko Tours and Travels. Sadly, we were very disappointed. Due to budget constraints, we did choose the budget option for our safari and for that reason we were not disappointed with the vehicle or the lodges. Both seemed like they had seen better days, but when you go budget, we know you don't get top of the line transportation or accommodation. However, what we were really disappointed with was our guide. I don't like to be critical of other people and know that it can be difficult being a tour guide, but during and after our safari, we wondered why our guide had chosen to be a tour guide and why you, as a safari company, had hired him for the position. He didn't seem to want to be a safari guide, as he spent more time on his phone (especially on the first day) than sharing with us his knowledge about the parks we’re in, animals we’re seeing and general information about what to expect on each tour. We learned more from the signs at the park and our own background research than we did from our guide. Our guide did not engage with us, ask us about ourselves and what we’d like to get out of our first experience here in your beautiful country. I would think it good practice for tour guides to let their guests to know what to expect each day, and ask them what they’d like to see (keeping in mind, of course, that nothing is guaranteed with a safari). I would expect a tour guide to think of themselves as an ambassador for their country, wanting to share with their guests their enthusiasm and knowledge about their country and what they are able to show their guests. Our guide was not like this at all. In fact, when we asked him questions about the parks we were visiting and wildlife we were seeing he often misinformed us as we found out later through our own online research. I would ask that Kiboko Tours and Travel either provide their guides with training or only hire guides that have been trained and qualified as tour guides. For this reason, I would not recommend this company for your safari.

Reply from Kiboko Tours And Travel
Reply from Kiboko Tours And Travel
Posted on Nov 2, 2023

We sincerely apologize.
Our greatest hope is that time will offer the chance to serve your family once again. Making sure that each one of our customers has the finest recollections of their trip to Kenya is our top concern. The most important lesson we have learned in all the years we have been in business is your dissatisfaction. We've examined, gained knowledge, and improved our planning. We thank you for the chance to serve you.

Vassilis   –  
Greece GR
Visited: October 2023 Reviewed: Oct 20, 2023

Email Vassilis  |  35-50 years of age  |  Experience level: first safari

Friendly and welcoming
5/5

We did the Nairobi national park. It was a private safari so we started at a time of my choice. We saw all the big animals of the park.
The guide was friendly and informative. Good tour overall

Rita   –  
China CN
Visited: October 2023 Reviewed: Oct 14, 2023

Email Rita  |  20-35 years of age  |  Experience level: first safari

An amazing operator who gave us a really great experience of Safari
4/5

The operator helped us to customize our safari by upgrading accommodation and based on our travel time to choose suitable routes for game drive. Gibson was patient to meet our requirements, George is an amazing driver and really experienced. We enjoyed the time with Kiboko and gave us a great journey to explore NPs and to see wild life.

LENNAH ALUDAH   –  
Kenya KE
Visited: August 2023 Reviewed: Oct 12, 2023

Email LENNAH ALUDAH  |  20-35 years of age  |  Experience level: first safari

Amazing Beach Vacation
5/5

my trip to south coast was amazing and Mr. Gibson arranged the trip to my satisfaction. south coast was amazing with my budget Kiboko tours are good and next time i will book with them.

Nick   –  
Greece GR
Visited: October 2023 Reviewed: Oct 11, 2023

Email Nick  |  35-50 years of age  |  Experience level: first safari

Dream trip in the magic land!
5/5

My family decided to try a safari trip during our holiday break, it went really well and beyond our expectation. Our local tour agent Gibson and driver Harrison were super helpful and flexible with schedule, and we saw the big five! Besides the beatiful nature, we also enjoyed the hotels very much. High recommend Kiboko if you want to try safari trip in Kenya!

Christophe   –  
Switzerland CH
Visited: September 2023 Reviewed: Sep 28, 2023

Email Christophe  |  50-65 years of age  |  Experience level: first safari

Since the first contact by mail until the last day kiboko is very professional and full of kindness
5/5

Kiboko is a great operator.
Everything was perfect: excellent choice of parks , very nice lodges , good car well maintained and last but not least very professional and so kind guide/driver Washira who know a lot about wild animals and secure driving.
We had an exceptional and full week for our eyes and our heart.
Thanks so much .

BRIAND LUCIE   –  
France FR
Visited: September 2023 Reviewed: Sep 26, 2023

Email BRIAND LUCIE  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect safari
5/5

We have a lovely experience with kiboko.
Georges our driver was perfect. We see a lot of animals such as leopard, lions, hippo.
Amenities are awesome and confortable with wild animals such as girafe.
Thanks a lot.

Natali   –  
Israel IL
Visited: September 2023 Reviewed: Sep 25, 2023

Email Natali  |  35-50 years of age  |  Experience level: first safari

Amazing!!!!!
5/5

I travel with my daughter
The company was very organised
They picked up as at the airport and answer all our questions before the trip and during the trip
Our driver Sami was so nice and take as everywhere and answer all our questions
And explained to us all about the animals
We saw there so much animals so close it was amazing
We very happy that we chose this company
There are very nice people
I recommend!!!!!
Thank you for everything

Gokul Das J   –  
United States US
Visited: August 2023 Reviewed: Sep 11, 2023

Email Gokul Das J  |  20-35 years of age  |  Experience level: first safari

Offered expert, organized and unforgettable African Safari experience!
5/5

We, a group of 4, had an incredible 10-day African Safari experience with KIBOKO Tour and Travels! From the moment we arrived in Kenya to the very last day of our adventure, it was an unforgettable journey filled with breathtaking landscapes and wildlife encounters.

Our safari started with the iconic Masai Mara, where we had the chance to witness Cheetah enjoying its evening meal and another time a Cheetah hunting a herd of Thomson Gazelles. The sight of 1000s of wildebeests and zebras in the Mara backdrop was just unreal. The accommodations in Masai Mara were comfortable, and the guides were knowledgeable and passionate about wildlife. We also had close encounters with Lions, Vultures, Cheetahs and more. Also, watching animals and seeing the Mara landscape from up above, from a Hot Air Balloon, was also a sight to behold.

Next, we explored Lake Nakuru and Lake Elementaita, which were teeming with colorful flamingos, white Rhinos and other bird species. The serene beauty of these lakes provided a perfect contrast to the Masai Mara's intensity.

Amboseli National Park offered a stunning backdrop of Mount Kilimanjaro, and we were lucky to spot numerous elephants and other wildlife against this majestic backdrop. The accommodations here were top-notch, and the food was delicious.

Tsavo National Park provided a different landscape with its vast savannahs and iconic red elephants. Our guide were experts in tracking wildlife.

The tour concluded in Mombasa, where we enjoyed some well-deserved relaxation on the beautiful beaches of the Indian Ocean. KIBOKO ensured our safety and comfort throughout the journey, and sipping our drinks at the beach in Mombasa was a delightful way to end our trip.

Overall, KIBOKO Tour and Travels exceeded my expectations with their well-organized safari, knowledgeable guides, comfortable accommodations, and diverse itinerary. This 10-day adventure allowed me to witness the best of Kenya's wildlife and landscapes, and I highly recommend KIBOKO to anyone seeking an unforgettable African Safari experience.

ELISA   –  
Italy IT
Visited: August 2023 Reviewed: Aug 29, 2023

Email ELISA  |  35-50 years of age  |  Experience level: 2-5 safaris

Kiboko Tours absolutely the best!
5/5

We traveled 2200 km across Kenya on an 8 days private and customized tour … such an amazing experience! The team is well organized and took us into the wilderness of the 5 main parks, bringing us to the best view spots to take awesome pics.
In Masai Mara we were able to see the big 5 in the first 3 hours of game drive!!!
Absolutely recommended, super friendly and reliable!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 48
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 1
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