Reviews

Sort By: Date Most Helpful Rating 51-57 of 57 Reviews
Simonetta   –  
Italy IT
Visited: February 2023 Reviewed: Feb 21, 2023

Email Simonetta  |  50-65 years of age  |  Experience level: first safari

Excellent experience with a great guide
5/5

Our 6 days safari was more than we could imagine. Sami is an excellent tour guide and he drives very safely . He has hawk eye and thanks to him we saw 4 of “Big five”. A great experience, to repeat as soon as possible!
Simonetta & Barbara -Italy

Zaou   –  
Mayotte YT
Visited: May 2023 Reviewed: May 31, 2023

Email Zaou  |  20-35 years of age  |  Experience level: first safari

Harmony
4/5

A timely welcome, just pleasant always listening to our questions and last-minute desires. Thank you for supporting us

Yuki   –  
Japan JP
Visited: July 2023 Reviewed: Jul 26, 2023

Email Yuki  |  20-35 years of age  |  Experience level: first safari

Great hospitality
5/5

We had a great tour with them and highly recommend you if you want to have a tour in safari. We wanted our travel to be flexible in order to adjust for weather conditions and our time schedule. They organize and adjust really well in advance to travel and during too.
Thank you very much!!!

Achen   –  
Canada CA
Visited: September 2023 Reviewed: Nov 1, 2023

Email Achen  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Achen and not that of SafariBookings.
Very disappointed with our tour guide
1/5

This was our family's first time to an African country and we were so looking forward to our safari with Kiboko Tours and Travels. Sadly, we were very disappointed. Due to budget constraints, we did choose the budget option for our safari and for that reason we were not disappointed with the vehicle or the lodges. Both seemed like they had seen better days, but when you go budget, we know you don't get top of the line transportation or accommodation. However, what we were really disappointed with was our guide. I don't like to be critical of other people and know that it can be difficult being a tour guide, but during and after our safari, we wondered why our guide had chosen to be a tour guide and why you, as a safari company, had hired him for the position. He didn't seem to want to be a safari guide, as he spent more time on his phone (especially on the first day) than sharing with us his knowledge about the parks we’re in, animals we’re seeing and general information about what to expect on each tour. We learned more from the signs at the park and our own background research than we did from our guide. Our guide did not engage with us, ask us about ourselves and what we’d like to get out of our first experience here in your beautiful country. I would think it good practice for tour guides to let their guests to know what to expect each day, and ask them what they’d like to see (keeping in mind, of course, that nothing is guaranteed with a safari). I would expect a tour guide to think of themselves as an ambassador for their country, wanting to share with their guests their enthusiasm and knowledge about their country and what they are able to show their guests. Our guide was not like this at all. In fact, when we asked him questions about the parks we were visiting and wildlife we were seeing he often misinformed us as we found out later through our own online research. I would ask that Kiboko Tours and Travel either provide their guides with training or only hire guides that have been trained and qualified as tour guides. For this reason, I would not recommend this company for your safari.

Reply from Kiboko Tours And Travel
Reply from Kiboko Tours And Travel
Posted on Nov 2, 2023

We sincerely apologize.
Our greatest hope is that time will offer the chance to serve your family once again. Making sure that each one of our customers has the finest recollections of their trip to Kenya is our top concern. The most important lesson we have learned in all the years we have been in business is your dissatisfaction. We've examined, gained knowledge, and improved our planning. We thank you for the chance to serve you.

Peter Jan de Goede & family   –  
Netherlands NL
Visited: August 2024 Reviewed: Aug 22, 2024

Email Peter Jan de Goede & family  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Safari Experience!
5/5

We truly recommend Kiboko Tours for your Safari experience.

We went with my family of four on a safari in Kenya with Kiboko, for 8 days in August 2024. As a European it’s always exciting to book something in an unknown country. Kiboko really supported us in a great wat planning the journey. Already then they provided expertise, flexibility and gave trust in their organization and financial transactions. We had a warm welcome at the airport by Gibson (the owner) and our driver Samuël.

The safari was amazing. Samuël turned out to be very knowledgeable, great driver with an outstanding instinct on where to position the jeep so we could witness the wildlife in action from close range. Awesome. We will never forget this.

We went to several places like Amboseli, Lake Naivasha, cycling and beautiful gorge walk in Hell’ Gate, Nakuru National Park, Mali Saba Camp and finally Masai Mara National Reserve.

We saw the big 5 and have lots of stories to tell. Memoires were made. Thanks Kiboko for making this so enjoyable for us! If we go back we would certainly choose Kiboko again!

Lachlan Hill   –  
United States US
Visited: August 2024 Reviewed: Sep 17, 2024

Email Lachlan Hill  |  20-35 years of age  |  Experience level: first safari

Knowledgable and friendly guides make for a memorable safari.
5/5

Going on safari was a lifelong goal for me and my wife, and after disciplined saving throughout COVID we saved enough to spend 11 days on safari in Kenya. I requested quotes from several safari operators. Fortunately, my choice was easy -- Kiboko Tours and Travel offered the most exciting itinerary at the best price.

Leading up to the safari Gibson provided great communication, helping sort through my bank's concerns about transferring a large amount of money to Kenya to someone I didn't personally know. Upon arrival we stayed in a hotel in Nairobi for a day to recover from jet lag, then met Gibson and tour guide + driver Johnson, who picked us up at the exact time and location we'd arranged.

Our safari took us to six location: Samburu, Aberdare, Lake Nakuru, Masai Mara, Lake Naivasha, and Amboseli. Each location offered its own charms and special moments. If I were planning the trip again, I may choose to skip Lake Naivasha, as it was the one location where we didn't see anything that was completely unique from other stops. Samburu, our first stop, was my favorite location and one of the less visited parks.

We saw all of the major animals (lions, leopards, cheetahs, elephants, water buffalo, all three subspecies of giraffes, hippos, rhinos, flamingos, both species of zebras, oryx, gerenuk, wildebeest, and more). We also got lucky and saw several rare species: caracal, serval, bush babies, and genets. And, we were lucky enough to spot babies of many species, including two baby leopards playing with their mother, a fluffy baby giraffe, and a baby cheetah.

Throughout the tour Gibson clearly communicated each day's plan and Johnson drove skillfully and spotted many animals. My wife and I are avid birders and we were thrilled that Johnson was not only great at spotting well camouflaged species but knowledgeable about the many varieties of birds in Kenya, including some that are very hard to distinguish. For Johnson and Gibson have a passion for Kenya's wildlife that made our safari a wonderful experience.

Dennis Omari   –  
Kenya KE
Visited: June 2022 Reviewed: Jun 23, 2022

Email Dennis Omari  |  35-50 years of age  |  Experience level: 2-5 safaris

very professional, reliable and hands on.
5/5

The Trip was adventurous and very enjoyable. Accommodation was cosy and affordable.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 48
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 1
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