Reviews

Sort By: Date Most Helpful Rating 31-40 of 47 Reviews
Paula   –  
Italy IT
Visited: September 2022 Reviewed: Sep 2, 2022

Email Paula

Best choice
5/5

We were suggested to choose Sunworld, and we couldn't have a better advice. We organized our Safari from Italy and everything was great

Mary Pat   –  
United States US
Visited: July 2022 Reviewed: Jul 13, 2022

Email Mary Pat  |  50-65 years of age  |  Experience level: first safari

Fantastic
5/5

Absolutely the best safari company!!! The entire trip ran like clock work. Our travel coordinator, Patricia, had everything planned to perfection.
Our guide Martin was amazing!! We are looking forward to planning another trip with this company and requesting Martin as our guide!
Planning a trip like this from afar through email could be daunting but Patricia made it easy. She was responsive and knowledgeable - all the way around the trip of a life time.

Mark   –  
Australia AU
Visited: June 2022 Reviewed: Jun 27, 2022

Email Mark  |  50-65 years of age  |  Experience level: first safari

Amazing, well organised and delivered our dream holiday.
5/5

An amazing holiday, professionally organised and run. We saw everything there was to see. Our guide knew every location we traveled to and where we could potentially find the wildlife. He bent over backwards to make our dream holiday come true. Every place we stayed was top class and the food was amazing. Sunworld was recommended by Sheldrick Elephant Orphanage and after contacting Sunworld they asked all the right questions to ensure that this once in a lifetime experience was more and it was. So much so we want to go again and we would definitely go with Sunworld. The vehicles handled the conditions well and compared to some vehicles we saw whilst on safari, theirs was perfect. Carolyn in the head office made sure we stayed at least two nights in each location which is a must, because single nights reduce the chance to see things because nature makes its own timetables. The whole trip was developed around our time frame and budget two years ago and disrupted by Covid. For the last two years we have had to delay and Carolyn has rescheduled without complaining and each time has made sure that everything remained available for us when it was ready to go. Wilson our guide was amazing and has had 15 years with Sunworld and knew so much about animal behaviour and information on every bird and animal you could possibly see.
The greatest holiday ever and at the end of 20 days we were not left wanting to see anything, but we do now want to go again.

Diann   –  
United States US
Visited: February 2022 Reviewed: Mar 18, 2022

Email Diann  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent to work with
5/5

We have found yet again that Sun World has exceeded our expectations for a wonderful series of safaris in Kenya.
Despite the difficulties of the covid world, Rebecca, followed capably by Jonina, kept us in mind as we navigated reworking the all details of our complicated itinerary for a second time since we put it off for one year. They worked with us not only before our trip but during our travels. As a tour professional I know how important back office work is and they helped us immensely as we ended up with one traveller needing medical attention in a remote location and then leaving the tour early. Every arrangement was made and followed up on, and any last minute questions were promptly dealt with.
The driver guides!! Such professionals and such amazing people. We really enjoyed Francis, Boni and Simon and they clearly were extremely knowledgeable about their wildlife and parks. More importantly to us, we felt we made good friends that taught us much about Kenya - one reason we continue to return. Boni, especially was so very helpful with our ill traveller, making arrangements for us to find a clinic and ensuring the rest of the group did not miss the elephant mud baths. His patience and caring were so very reassuring.
The accommodations were wonderful places, many we had been to before and several new camps. As always the Kenyan hospitality was top notch - staff are so clearly welcoming and heartfelt. The food arrangements SunWorld made for us at the self catering camps worked extremely well as we knew they would.

We will continue to highly recommend working with SunWorld for any visits to East Africa. And we will be looking forward to our next trip!

Julia   –  
Austria AT
Visited: January 2022 Reviewed: Feb 4, 2022

Email Julia  |  20-35 years of age  |  Experience level: first safari

Great service!
5/5

We stayed at Mara Bush Camp - Private Wing in January for two nights and booked a Day Trip to Lake Nakuru with Sunworld Safaris.
The Service was absolutely great! Our driver and guide Jackson made it possible for us to see the "Big Five". Thanks a lof for this lifetime-adventure!

Friedl   –  
Germany DE
Visited: January 2022 Reviewed: Jan 30, 2022

Email Friedl  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect!
5/5

We took a 3 days roadtrip to Massai Mara.
Everything was smooth and perfect! Starting from the sales representative to the drier to the team at the camp.
The driver was driving well and one felt secure on the road. He took us on 4 game drives and he was very knowleable about the Mara and her animals.
The camp team was very attentive, friendly and ever ready to take care of us. The food was very good and served under the trees in the open, a unique experience. Our two-year old was looked after so nice and well, it was a pleasure.
The place was very clean and neat!
Ingenral: every cent was worth it!

Nicolas   –  
France FR
Visited: October 2021 Reviewed: Dec 2, 2021

Email Nicolas  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect from the start to the end
5/5

the safari company is very responsive. our guide was at our disposal and knows perfectly the nature, the birds, animals.
Mara bush camp is a paradise on earth .
it is our four time with sunworld safari and we are impatient to come back again

Jody   –  
United States US
Visited: September 2021 Reviewed: Sep 17, 2021

Email Jody  |  65+ years of age  |  Experience level: 2-5 safaris

A stellar experience with a great company.
5/5

This was my third trip to Africa that I have taken and Sunworld was outstanding. Due to Covid the trip had to be postponed from 2020 to 2021. During the delay Sunworld keep me informed of everything going on in Kenya and what it would mean for the trip. The service could not have been better. The experience we received was well worth the money and the company was very reliable in meeting all of our expectations. The tour itself was great. The Sunworld guides are what make their safaris so special.

Denise T   –  
United States US
Visited: August 2021 Reviewed: Sep 13, 2021

Email Denise T  |  50-65 years of age  |  Experience level: first safari

Sunworld exceeded expectations
5/5

A lot of research went into planning and selecting Sunworld. I started with 10 companies, narrowed it down to 5 and got quotes. Then narrowed it down to 2 and let my son decide. He chose Sunworld because of the water bottles - he liked the green aspect. I'm so glad that he did.

Everything from beginning to end that was handled by Sunworld Safaris was excellent. This trip had been planned for 2020 but the world fell apart. No problem, Sunworld easily accommodated the change and Carolyn was so responsive and helpful when the airline changed our plans during a layover.

Sunworld definitely made us feel cared for. Every hand over was personalized. We were never made to feel like we were on our own and needed to figure it out. The communications were clear and detailed.

Sunworld booked every accommodation except the last and the places were superb. From the convenient Sheraton at the airport to every single camp. My son and I were convinced that we got special attention at each camp. When we mentioned this to Julius, he said it was probably because of the popularity of Sunworld.

Our first glamp camp (Kibo in Amboselli) faced Mt. Killi - and the clouds cleared up on our first day so that we saw the top. Our next one (Sarova Lion Hill in Nakuru) had the best food. Everything was so delicious - I ate so much more than my share. Our last camp (Mara Bush Camp ) was amazing. From the hippos that made noise all night to the monkeys that fought in the trees each morning. Everywhere we went the service level was top notch. We were spoiled and we learned to enjoy.

Julius - our guide, driver and new family member. He was extraordinary. An encyclopedia of the country, the camps and the animals. This was a private tour, so we were able to make pits stops including the grocery store (I love what a grocery store says about people). We noticed how happy other drivers were to see him and we completely understood why. He was engaging, funny, smart and just a joy. He made sure that we saw the BIG 5. The long drives were a pleasure due to his company.

I was just looking forward to spending time with my adult son (who lives 3,00 miles from me). The experience provided by Sunworld completely enhanced it. We've already convinced family members to go back with us in two years and Sunworld is the only company I will consider.

Jami   –  
United States US
Visited: July 2021 Reviewed: Aug 29, 2021

Email Jami  |  50-65 years of age  |  Experience level: over 5 safaris

The best safari company in East Africa.
5/5

Sunworld Safaris is a full service safari company. They offer full-service safaris utilizing lodges all over East Africa (Kenya, Tanzania, Rwanda and Uganda). In Kenya, they also offer mobile-tented safaris. I have been on multiple safaris with them in Kenya and they have the most knowledgable guides/drivers as well as helpful support staff. Their attention and focus on conservation is very important to me.

Average User Rating
5.0/5
Rating Breakdown
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