Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 47
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 47 Reviews
Deana   –  
United States US
Visited: May 2024 Reviewed: May 27, 2024

Email Deana

Spectacular!!!
5/5

The whole experience was awesome!!! Francis our Guide was super special ❤️ 💖
We saw so many animals!! Everywhere we stayed was really cool and super nice. The staff and food 😋 was very very superb!!!
Loved it all!!!!

Karen   –  
Kenya KE
Visited: January 2024 Reviewed: Jan 8, 2024

Email Karen

Top notch safari company and guide!
5/5

I recently booked Sunworld Safaris to take my parents and three school-aged children to the Masaai Mara. They were help and professional in finding the right package for us at our price point. My parents and children have not stopped raving about the safari now that they are back. They had an amazing time from the first moment to the last. Their guide - Labaan - was amazing. He was so good with the children, having endless patience to answer all their many questions about what they were seeing and always happy to share his extensive knowledge on the animals, birds, nature and culture. My youngest (4.5 years old) said that we should give Labaan "a trillion stars rating"! We would highly recommend both this company and guide.

Luigi   –  
Luxembourg LU
Visited: March 2023 Reviewed: Mar 29, 2023

Email Luigi  |  50-65 years of age  |  Experience level: over 5 safaris

Professional and helpful in understanding and satisfying your needs
5/5

The logistics of the trip were challenging as the two parks which we wanted to visit were not close to each other. Joanne of Sunworld was able to have it well  organized and everything went flawless. The service was excellent and the guide very knowledgeable and professional. He took the time to explain animal behaviors and adapt to our photographic needs. He shows passion and pride in his work. I highly recommend Sunworld Safaris .

Janene   –  
United States US
Visited: November 2022 Reviewed: Nov 26, 2022

Email Janene  |  35-50 years of age  |  Experience level: first safari

Incredible attention to detail, knowledge, and service!
5/5

Sunworld Safaris was an excellent tour operator and I would use them every time. Our group had multiple drivers in different locations (Maasai Mara and Lumo Conservancy) and each was a fantastic specialist in various areas (photography, birds, history/culture, etc). The drivers were amazing at handling the terrain and the vehicles were absolutely quality. They made sure we had ample opportunities to see so much and answered every question expertly. I am looking forward to my next safari with them!

Colleen   –  
Canada CA
Visited: July 2019 Reviewed: Jul 31, 2019

Email Colleen  |  35-50 years of age  |  Experience level: first safari

Sunworld Safaris is an amazing company! Great customer service, great Kenyan vacation
5/5

After 30 years dreaming, I was finally at the point where I could start planning for my dream-trip to Kenya. I spent about a week researching different African tour companies. I noted their tour options, read their reviews, and emailed approximately 10 companies.
By far, the company that stood out was SUNWORLD SAFARIS! Within 24 hours, Rinu, a “Tour Consultant”, emailed me back. She responded to every question I had and she treated me like a person- and not a pay cheque. Despite the seven hour time difference, there was not a single email that Rinu didn’t answer within 24hours- and believe me, I ask a lot of questions!! Since I was organizing this vacation for my mom and myself, I wanted it to be perfect- and it was beyond all of our expectations!
In addition to amazing customer service, Sunworld Safaris found lodgings that were within our budget, but still fantastic!! Upon arriving in Nairobi, a Sunworld Safaris representative was waiting for us at the airport and brought us to “The Four Points Sheraton”. The following morning, another Sunworld Safaris representative and drove us to “The David Sheldrick Wildlife Trust: Elephant Orphanage”. On the drive, he answered all our questions about culture and Nairobi. After the DSWT, he drove us to the Wilson Airport for our flight to Maasai Mara. After five night at Maasai Mara and Amboseli, a different Sunworld Safaris representative picked us up from the Wilson Airport and drove us back to “The Four Points Sheraton”. The following morning, he drove us to the “Giraffe Centre”, the “DSWT”, and the “Bomas of Kenya”.
Every one of the SUNWORLD SAFARIS employees:
- Were knowledgeable
- Patiently answered all of our questions
- Spoke perfect English
- Were punctual and respectful
- Provided advice and options on how to spend our time and money
Additionally, Rinu answered an email request I made during our vacation. She did her very best to make my request happen and when it didn’t work out, she was apologetic—even though it was definitely not her fault that we couldn’t change our plans last minute

Karin   –  
United States US
Visited: November 2018 Reviewed: Apr 26, 2019

Email Karin  |  65+ years of age  |  Experience level: first safari

Took exceptional care of my desires
5/5

This is a truly special safari company. Absolutely brilliant in planning and organizing my stay while accommodating endless questions. They were a pleasure to work with and I’ll be using them every time I visit Africa

Vivien   –  
United Kingdom UK
Visited: October 2018 Reviewed: Nov 6, 2018

Email Vivien  |  65+ years of age  |  Experience level: 2-5 safaris

Fabulous - brilliant service, wonderful guides.
5/5

This was a trip of a lifetime. Rebecca at Sunworld arranged it brilliantly, The safari guides (Wilson and Armstrong) were superb, the wildlife (particularly in the Masa Mara) fantastic, and the wonderfully lengthy visits to the elephant orphanages at Nairobi, Ithumba, Voi and Umani Springs were deeply moving and beautiful. We loved Mara Bush Camp, Ithumba Camp and Umani Springs - all beautiful, with terrific food and fabulous accommodation. We can't praise them enough!

Roberta   –  
Switzerland CH
Visited: October 2024 Reviewed: Nov 21, 2024

Email Roberta  |  50-65 years of age  |  Experience level: over 5 safaris

soul food
5/5

We had the pleasure of working with Joanne from Sunworld Safaris again to plan parts of our recent trip to Kenya, and once again, the experience was exceptional. From the outset, she ensured every detail of our trip was carefully planned and flawlessly executed. We’ve found a truly competent and reliable travel agent with an impressive understanding of what it takes to create a seamless and unforgettable journey.

Joanne was incredibly kind, approachable, and always made us feel heard and valued. No matter how small the question or request, she responded with patience and thorough answers. What really set her apart was her proactive engagement and quick responsiveness. We never had to wait long for a reply, and it was clear she was fully invested in making sure we had the best possible experience.

In addition to managing the logistics also specifically for photographers like us, Joanne offered insightful suggestions that we wouldn’t have thought of on our own, and went above and beyond to make sure we were aware of important considerations. Thanks to her thoughtful planning, we felt prepared and confident as we embarked on our adventure.

We’re also deeply grateful to our guide, Arnold. His passion for wildlife and nature, along with his calm demeanor, was infectious and truly appreciated. We always felt like we were in the hands of an experienced guide who always respected the animals and environment. Arnold’s enthusiasm and attention to detail ensured we never missed a moment of the incredible sights around us.

Thanks to Joanne and Arnold, our stay in Samburu was another unforgettable adventure. Every moment felt special, and knowing how much care went into planning it made it all the more memorable.

Overall, working with Sunworld Safaris made all the difference in our trip. If you’re looking for a travel agency that is passionate, detail-oriented, and truly dedicated to creating a memorable experience, look no further!

Thank you.
Roby & Sandra

Jeff and Augusto   –  
United States US
Visited: September 2024 Reviewed: Sep 23, 2024

Email Jeff and Augusto  |  65+ years of age  |  Experience level: first safari

exceeding expectations
5/5

Sun World Safaris made the safari experience everything we had hoped. We stayed at Little Zebra Camp and just loved the accommodations. The staff (especially Thomas and Daniel) made us feel special and wanted. Ask for Laban as your guide. He was great great. You can not go wrong with him.
The balloon ride and visiting the Masai village was icing on the cake.

Janice   –  
United States US
Visited: September 2024 Reviewed: Sep 21, 2024

Email Janice  |  65+ years of age  |  Experience level: first safari

Exceptional!
5/5

We just returned from an amazing journey through Kenya and had every detail managed by Sunworld Safaris, and in particular, Joseph Kuria. I can't say enough about how professional, prompt, and responsive Joseph was to all our needs and questions. Everything went like clockwork. All aspects were topnotch, all persons involved were very professional, and I highly recommend Sunworld Safaris if you're planning a trip to Africa!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 47
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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