Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 26 Reviews
ZS   –  
France FR
Visited: September 2024 Reviewed: Nov 12, 2024

Email ZS  |  20-35 years of age  |  Experience level: first safari

Considerate and nice operator
5/5

My partner and I recently completed an unforgettable climb up Mount Kilimanjaro with Kitonga Tours, and I cannot recommend this company highly enough! Here are the reasons why our journey was so special:

Seamless Pick-Up and Thoughtful Hospitality
From the very beginning, Kitonga Tours stood out for their exceptional service. We were picked up at the border and, despite delays on our side, they waited patiently without any complaints. They took care of all the border formalities for us, making the process smooth and stress-free. As soon as we crossed over, we were warmly welcomed with an invitation to try some delicious local dishes—a great way to start our adventure!

Safe and Secure Throughout the Trek
The sense of safety we felt with Kitonga Tours was remarkable. The guides were professional, attentive, and constantly made us feel at ease during the entire climb. Their experience and knowledge of the mountain ensured that we were in good hands at all times, which made the challenging journey much more enjoyable.

Flawless Arrangements and Team Coordination
Every aspect of our trek was organized to perfection. The team was incredibly proactive and flexible, coordinating everything smoothly to align with our schedule and preferences. Whenever we needed adjustments, they were always ready to accommodate. It was clear that Kitonga Tours had an outstanding level of teamwork, which made the climb feel effortless on our end. The positivity and motivation from the team kept us going, especially during the more challenging stretches.

Personalized Care for the Completion Certificate
After successfully summiting Kilimanjaro, we were excited to receive our certificates. However, we noticed a small error with one of the printed names. To our surprise, the owner of Kitonga Tours took it upon himself to ensure we received a corrected certificate with the right details. This level of dedication to making sure our experience was perfect truly impressed us. It showed that they genuinely cared about their clients’ satisfaction down to the smallest detail.

In conclusion, our climb with Kitonga Tours was not just about reaching the summit, but also about the incredible journey along the way. From start to finish, we felt taken care of and appreciated. If you're considering climbing Kilimanjaro, Kitonga Tours is the team to trust—they’ll make your adventure one to remember!

Niall   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 16, 2024

Email Niall  |  50-65 years of age  |  Experience level: over 5 safaris

Great 3 day safari at Ruaha
5/5

Recently back from an excellent 3 day trip with my daughter to Ruaha National Park. I selected Kitonga based on their quote and on reviews here and it matched my expectations. All very well organised. Paul and Habakuki did everything they could to get us to the very varied wildlife in the park. Paul's excellent knowledge of the animals was supplemented by Habakuki's expertise in the birdlife. Habakuki's driving was superb too.

In summary, I'd heartily recommend Kitonga for your safari!

Ste & Roby   –  
Italy IT
Visited: October 2024 Reviewed: Oct 4, 2024

Email Ste & Roby  |  35-50 years of age  |  Experience level: first safari

Expert and passionate
5/5

We have just completed an unforgettable safari and we cannot say enough about our guide, Paul. His experience and passion for nature were evident from the very first moment. Not only did Paul know every corner of the park, but he also showed a deep respect for the animals and their habitat. His ability to observe and identify wildlife was impressive; he guided us to numerous close encounters with different species, without ever interfering with their lives.

Along with him, our driver Habakuki demonstrated extraordinary skill in maneuvering the vehicle through the rough terrain, always ensuring our safety. His attention to detail and careful driving made us feel completely safe, allowing us to enjoy every moment of the safari.

Both were determined to provide us with an authentic experience, we would highly recommend this safari to anyone who wants to immerse themselves in the beauty of nature and live a unique adventure.
Thank you, Paul and Habakuki, for an experience that will always be in our hearts!

(automatic translation from Italian)

Thomas + Whitney   –  
United States US
Visited: August 2024 Reviewed: Aug 15, 2024

Email Thomas + Whitney  |  20-35 years of age  |  Experience level: over 5 safaris

Dedicated to giving their clients the safari of their dreams
5/5

We contacted Kitonga Tours to set up a custom 5 day Ruaha safari dedicated to finding wild dogs. They were the only operator who really seemed to understand and align themselves to our mission. We communicated with Paul throughout booking and he was able to answer all of our detailed questions. We stayed in the very comfortable and excellent value tourist bandas, and Kitonga arranged a chef to come with us who prepared delicious meals.

In the weeks before we arrived the wild dogs had seemingly vanished, but Paul and driver/guide Habakuki put together a methodical plan based on their vast knowledge of Ruaha National Park. Paul's positive attitude helped us carry through long days of searching on some of the most infrequently visited areas, and Habakuki was a total professional who knew every track in the park. We spent 4 great days in the park and had sightings of lions, serval, hyena, foxes, and more all to ourselves - but the wild dogs eluded us. Finally on day 5 the planning was rewarded when we spent over 30 magical minutes watching a pack of 16 wild dogs that emerged across the river, right where Paul and Habakuki speculated they might be.

We would absolutely book with Kitonga Tours again and would recommend Kitonga (and Ruaha National Park) to all of our friends.

Mélanie   –  
Canada CA
Visited: July 2024 Reviewed: Aug 12, 2024

Email Mélanie  |  35-50 years of age  |  Experience level: first safari

Human centered and caring about your dream come true!
5/5

I had 9 days camping safari in July with Kitonga. From the initial communication with the office and our guide for the organization, the interaction was super easy. The owner, Gerald, take the time to meet with us at our arrival to make sure that you are having the best time ever. Our guide, Issa, is exceptional, calm, reassuring, easy to talk to, very knowledgeable about wildlife and animals, and so respectful. I felt safe and well care of. He puts in place everything to make sure that my dream came true. He and Gerald organized a thoughtful surprise at the end of Mkomazie park visit to celebrate my birthday. I get heartache easily in a car when I don’t drive and the roads in Africa are very rough but I didn’t get any of that, thank you to the driving skills of Issa! The car is very well maintenance and comfortable, what is very important. I ate like a queen everyday with Victor, the chef who were accompanied us. They provide a lot of bottles of water and food, believe me you’ll never go hungry!! The planning of the trip is well done, no wasting time between park visits.
I find that company so human centered and caring about our needs. I had the time of my life! I will definitely return with Kitonga for my next trip and I recommend them all the way.
Hakuna Matata

Taio   –  
Spain ES
Visited: July 2024 Reviewed: Jul 6, 2024

Email Taio  |  35-50 years of age

7 days Machame_Kilimanjaro: fantastic experience!
5/5

I did the Machame route for 7 days and it was a wonderful experience. From the initial communication with the office for the organization, the interaction was very easy. Once on the mountain I felt like family with the entire team. Many thanks to all of them: Elias, Hamisi, Bruno (porters, thank you for the enormous effort), Juma (fantastic cook who made me enjoy delicious meals), Masai (waiter, thank you for all your attention) and Victor (guide, thank you for your wonderful support and care). They all made me very happy and allowed me to share a very nice time with them during the hikes and upon arrival at the camps. I recommend Kitonga Tours and Safaris!

Herieth   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 18, 2024

Email Herieth  |  20-35 years of age  |  Experience level: first safari

The best Safari Company in Tanzania
5/5

I had an unforgettable experience in the wilderness as i toured to Ruaha National Park with my favourite travel company in Tanzania. It was my first time to travel with Kitonga tours around Tanzania and they provided to me out the best services. The guide was so calm, cheerful and very informed when it came to wildlife species.This country is very beautiful and full of wonders that will leave you want to know and see more. I had a taste on the famous fast food called Chipsi Mayai at the roadside and trust me it was more than delicious. The flora and fauna in this park are breathe taking and the guide explained each and everything we asked him without any doubt. The cool breeze and beautiful scenery as you travel are also breathe taking. But always remember to move with a power bank so that you keep recording and capturing the moments to create evidence of your the adventure. Kitonga tours & Safaris is really a trustworthy and best travel company in Tanzania.

Paulina   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 16, 2023

Email Paulina  |  35-50 years of age

Way up to the Roof of Africa
5/5

Way up to the Roof of Africa with Kitonga Tour was amazing experience. We did 8 days Lemosho Route in October and were very lucky with the weather, no rain. Our guides Stanley and Ombenio were absolutely fantastic. They pushed us to achieve the best performance while balancing energy. The TEAM was fabulous and put in a solid effort every day to arrange everything. We couldn't have asked for a better travel companion for our Kilimajaro adventure. Gerald Sante Sana for organising all!

Niccolò   –  
Italy IT
Visited: August 2023 Reviewed: Sep 11, 2023

Email Niccolò  |  20-35 years of age  |  Experience level: first safari

Competence and hospitality!
5/5

Truly spectacular experience. Sleeping inside the park and hearing the animals moving near the accommodations at night is something indescribable. Definitely an expert and competent guide, as well as always friendly and kind. Super recommended!

(automatic translation from Italian)

Paula   –  
Belgium BE
Visited: September 2023 Reviewed: Sep 11, 2023

Email Paula  |  50-65 years of age  |  Experience level: over 5 safaris

Kitonga Tours is a reliable company that makes your trip in Tanzania and safari unforgettable
5/5

Paul organised our trip from our departure in Dar Es Salaam, over Iringa Town through Ruaha National Park, Udzungwa Mountains, and back to Dar Es Salaam. The communication was clear and he listened carefully to our wishes and needs. Driver Godfrey drove us in a comfortable bus safe all the way. In the National parks, we did lovely safaris in comfortable 4x4 vehicles. The guides (Paul and Alex) showed us the most beautifull corners of the park, and the animals living in the park. There was more than enough drinks and food was delicious. We expierienced very good service, value for money! I can really recommend this company over all.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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