Reviews

Sort By: Date Most Helpful Rating 21-30 of 30 Reviews
Shifana   –  
Canada CA
Visited: May 2019 Reviewed: Feb 10, 2021

Email Shifana  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb customer service and excellent tour/itinerary
5/5

This was a spectacular experience and Twiga Tours really went above and beyond to ensure our safari was perfect. Staff were knowledgeable and polite, punctual and the tour and itinerary that was custom designed for us was brilliant. What stood out the most is the personal touch of the owner of this company. It is obvious that they care about the clients and ensuring satisfaction. I would highly recommend this touring company. They ROCK.....

Torsten & Nadja   –  
Germany DE
Visited: August 2019 Reviewed: Sep 6, 2019

Email Torsten & Nadja  |  50-65 years of age  |  Experience level: 2-5 safaris

A perfect safari from the first to the last day
5/5

Our expectations of the trip we had put together ourselves were high.
18 days was our safari over Nairobi, Samburu, Aberdare, Sweetwaters, Meru, Lage Bogoria, Lake Naivasha, Masai Mara, Amboseli and Taita Hills.
And it was a wonderful trip with our driver Paul.
The trip was super organized.
The game drives were just perfect for us. It was our third time in Kenya and never before have we seen so many animals.
The lodges were totally up to our expectations with one exception.
The jeep was great. We had it to ourselves. We had booked it that way from the beginning and would definitely do it that way again.
And last but not least: our driver Paul was simply great.

Shelagh   –  
Australia AU
Visited: May 2019 Reviewed: Jul 12, 2019

Email Shelagh  |  50-65 years of age  |  Experience level: first safari

Far More Than Expected
5/5

I went to a number of Safari Parks with Twiga Tours and I would recommend them for a great safari experience. Saw so many animals and birds, and up close, the guides knew just where to look. Exceeded my expectations.

Ashif Kassam   –  
Canada CA
Visited: January 2019 Reviewed: Feb 25, 2019

Email Ashif Kassam  |  50-65 years of age  |  Experience level: first safari

Outstanding in every respect!
5/5

My wife and I have used the services of many tour operators around the world. Twiga Tours stands head and shoulders above the rest! They were very thorough in first understanding what we were interested in and then promptly gave us various excellent options. They also helped us trouble shoot when we had some difficulties with luggage and such. We felt taken care of from the moment we landed to the moment we departed. The level of service and attention is unsurpassed. Moreover, the safari tours themselves were jaw-dropping. All the tours were outstanding but "Elephant bedroom camp" might be the most exceptional for us. Moreover, I discovered afterwards how much they give back to various causes and how environmentally conscious they are. Well done Twiga Tours!

Ruth and Ross   –  
Australia AU
Visited: August 2016 Reviewed: Aug 28, 2016

Email Ruth and Ross  |  65+ years of age  |  Experience level: 2-5 safaris

Perfect, it couldn't have been better!
5/5

We were met in Nairobi by TJ with champagne, hats and a gift pack, and a surprise invitation for dinner at the Manji family's home the next evening, with other Safari guests. We had a lovely evening with Manaz, Rahim and families, thank you. Our 12 night Safari was amazing. Our guides/drivers were extremely knowledgeable about the country and the animals, they were skilled drivers and very pleasant companions. Seif, Abdul and Ibrahim were always helpful and managed to show us many animals from the best advantage site.
Our accommodation was first class everywhere, however we particularly loved the smaller lodges Mbweha Safari Camp and Tipilikwani Mara Camp as they were more intimate and laid back.
We would highly recommend Twiga Tours to anyone considering a safari trip.

Haryanto Thamrin   –  
Indonesia ID
Visited: December 2015 Reviewed: Jan 8, 2016

Email Haryanto Thamrin  |  50-65 years of age  |  Experience level: first safari

First rate company for our first safari to Kenya
5/5

Just excellent services from the staff all the way to the owners, Minaz and Rahim. They made sure we were alright from the day we arrived in Nairobi, during our safaris in Meru, Samburu and Masai Mara till the day we left Kenya. The guides assigned to us were experienced and know their animals very well. We were so lucky to be able to see the big-5 including the elusive leopards and cheetahs. During the 10 days we were there the guides became our good friends and it was sad when we had to leave. Thank you Minaz & Rahim for the 5-star accommodations and the great service. We will come back. Haryanto.

Cass Murray   –  
Australia AU
Visited: August 2015 Reviewed: Sep 9, 2015

Email Cass Murray  |  50-65 years of age  |  Experience level: first safari

GREAT SERVICE, GREAT STAFF, GREAT SATISFACTION
5/5

It's so surprising when I think back that, it was only 10 days ago I was in Kenya. This was my first trip to Kenya and my first safari. Only five stars surfice for Twiga Tours as they have to date surpassed all of the tour operators that I have dealt with in the past. Yes, we too were met at the Nairobi Airport by the guides from Twiga Tours with hot towels, safari hats, and goodie bags and the hot champagne (sorry George) we had so far to walk to the carpark (the airport was under renovtion and the boys (guides) couldn't park close) anyone or thing would have been hot. Off we went to the Sarova Stanley Hotel (no not named after one of our guides) and once we had dropped our luggage and had a old drink we left for one of the attrations I was so looking forward to - the Daphne Sheldricks orphanage for motherless young elephants whose mothers have been murdered by greedy and ruthless ivory collectors. This was so rewarding and worth the visit. Then on to Karen Blixen Museum (of Out of Africa fame) and then back to the hotel. Every day of this 14 day safari was FANTASTIC, every day was a favourite. We travelled to Elephant Bedroom Camp and saw close up and personal animals only seen on TV or in books. This is situated in the Samburu Game Reserve. Two days later we were off the Sweetwaters Tented Camp situated in the Ol Pejeta Conservancy. There I saw on the same day at the 'waterhole' more than10 elephants of all ages at one time and then later that morning a dozen or more (a tower) giraffe - apparently no one had witnessed that before. And some were sorry I hadn't gone on safari that morning (not for long). Two sleeps and we were off again, this time to Sarova Lion Hill Lodge and we saw 1000's of flamingos at Lake Nakuru, one sleep and we were off to Tipilikwani Luxury Tented Camp near the Masai Mara Game Reserve. Three sleeps later and unfortunately it was over. Doesn't sound much, you know the saying "You had to be there" so true for all of this. I have purposely left out the fantastic aminals and birds as I just didn't want to spoil your enjoyment. I have mentioned birds and I don't want you to do what I did - don't ignore getting information before you leave Aust. I did and I regret not having a bird book or the like. All of this safari is because of Twiga Tours they own all but one of the accommodation and these form an integral part of the whole adventure. Thank you Ali - our guide, and I am sure I speak on behalf of all the other travellers - thank you to: Stanley, Reubon and George for a job truely well done:-) Jambo Jambo - Karibu

Brett Oneill, Adelaide   –  
Australia AU
Visited: July 2014 Reviewed: Aug 22, 2014

Email Brett Oneill, Adelaide  |  50-65 years of age  |  Experience level: first safari

absolutely brilliant
5/5

just 5 stars even more best experience i ever had from the greeting at the airport to the final farewell so sad to leave.main reason we travelled to kenya was to see our sponsor child .As the safari progressed our guides saleem and ali became part of our family and spent the day with us and our sponsor child and community.I cannot thank twiga and all involved for their total professionalism attitude (nothing was ever to hard for them)caring expertise etc etc Would recommend to eveyone and use them again when we venture back to kenya.Final note one thing you must do in your life visit kenya awesome rich and the most beautiful people to ever meet

Kerry   –  
Australia AU
Visited: July 2014 Reviewed: Aug 3, 2014

50-65 years of age  |  Experience level: first safari

We had the experience of a lifetime!!
5/5

We were met at Kenya Airport by Evans and George with champagne, hot towels, safari hat and goody bag. What a reception to our much anticipated safari.
My daughter and I had, for years, wanted to do a safari and we left the "organising" to our very capable travel agent here in Menai, Sydney Australia.
I really don't know where to begin to describe our experience, it was absolutely beyond our expectations and just amazing. The accommodation, personal service, guides, everything was wonderful. I couldn't fault Twiga Tours at all, if I had to, it would be to complain about the fact that we had 3 guides. I understand its a political thing, but we had really enjoyed George and then when we crossed into Tanzania we found out we were losing George and were getting Rama! Rama was lovely, but not as fluent in English as George but we did get used to him and enjoyed his funny giggle and the information he provided. Then after a week with Rama, back to Kenya and yet another guide! That was a disappointing way to finish the trip.
However, I would definitely recommend Twiga, they were fantastic, my daughter and I will never forget our first trip to incredible Africa!!

Robert and Jannette Boord   –  
Australia AU
Visited: June 2014 Reviewed: Jul 29, 2014

65+ years of age  |  Experience level: first safari

A truely amazing experience all drivers wonderful, safe and caring men attending to our every need.
5/5

The staff of Twiga tour are exceptional. We could not have wished for more, always understanding our needs and making sure that we saw all the animals of Kenya and Tanzania.
The accommodation was first class, the food magnificent and the comfort in the vehicles first rate.
The drivers friendly and caring. Thank you and well done to Ebraham,Ali, Salim,Ernest Mushi, John Mushi, Musa and Joshua.We will never forget you and will remember our trip of a life time.
Thank you for our amazing picnics along the way, never to be forgotten. Great big thank you to the wonderful Manji Family for a beautiful farewell dinner at the end of our visit. We love you all, Blessings from Jannette and Robert Boord of NARACOORTE South Australia

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