Reviews

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EdgarS   –  
Uganda UG
Visited: November 2021 Reviewed: Dec 1, 2021

Email EdgarS  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of EdgarS and not that of SafariBookings.
Striving but Lots of laissez-faire
3/5

I was on a trip to Mombasa organized by MAS. The set activities were fan with reflection of value for money. However, Communication was extremely poor and this got us into un called for long delays and fatigue that at times took out the joyous moments.

Joanne   –  
Uganda UG
Visited: November 2021 Reviewed: Dec 1, 2021

Email Joanne  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Joanne and not that of SafariBookings.
No professionalism
2/5

The points given are only for the itinerary. I thoroughly enjoyed the activities planned and the company of fellow travellers who organised themselves and kept themselves in high spirits throughout the trip. The management team lacked the basics of professionalism organisation and customer care. Their ability to handle crisis situations was abysmal given how many obstacles we faced. No mention of complimentary anything or compensation for things going wrong. As a first time client, I was greatly disappointed. I would try them again in a few years when they are more focused and organised because I believe they have great potential.

Barbara   –  
Uganda UG
Visited: November 2021 Reviewed: Dec 20, 2021

Email Barbara  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing team of happy, understanding and fun people to travel with.
5/5

I got to know about Magic African Safaris through a friend who knows I love to travel and had shared a poster of their trip dabbed "Karibuni Mombasa"
The cost of the trip was fair & exciting, so i paid immediately before slots got done.
I also realised Magic has managed so many trips given the number of clients in its WhatsApp group where everyone was extremely excited for the Mombasa tour. This gave me confidence that my trip would be super awesome.
Indeed, the trip was fun filled with awesome & happy people looking out for each other.
It was my first time going to Mombasa and Magic gave me a chance to see and enjoy more than what I had imagined.
Magic also gives a chance to people to pay in installments for any trip of their choice since they organise many trips throughout the year.
I will definitely use Magic African Safaris again for many more trips to come.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 17
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 0
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