The review below is the personal opinion of Joanne and not that of SafariBookings.
No professionalism
The points given are only for the itinerary. I thoroughly enjoyed the activities planned and the company of fellow travellers who organised themselves and kept themselves in high spirits throughout the trip. The management team lacked the basics of professionalism organisation and customer care. Their ability to handle crisis situations was abysmal given how many obstacles we faced. No mention of complimentary anything or compensation for things going wrong. As a first time client, I was greatly disappointed. I would try them again in a few years when they are more focused and organised because I believe they have great potential.
