Typical Ugandan operator by Richard Tusasibwe
Gatatu Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2011)
- Tour Types:
- Budget & mid-range tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $65 to $710 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Markus | 50-65 years of age | Experience level: over 5 safaris
WARNING! $ 14,000 fraud and embezzlement
Almost a year in advance, we had booked an almost three-week safari via GATATU for five people in July / August 2019. The trip should cost a total of around 35,500 US dollars. As agreed, US $ 20,000 were transferred in advance. The rest should be handed over on site.
We were promised 2 safari vehicles, which should accompany us on the almost three-week tour, when we arrived at the airport there was only an old and neglected mini-bus that picked us up at the airport in Kigali in the late evening and then did not pick us up agreed boutique hotel but moved to another hotel.
After long discussions I was able to convince the otherwise very nice driver to take us to the agreed boutique hotel. We couldn't reach Richard, the manager of GATATU.
The next day we met the manager Richard in the office of GATATU Safaris in Kabale. It turned out there that not a single one of the agreed lodges was reserved. Richard received from us $ 1,500 for a 5th Gorilla Permit.
Since the owner of the first lodge warned us not to give Richard more money, we agreed that I would pay for all the lodges within the next three weeks on site and use the remaining US $ 14,000 for it.
The next evening it turned out that everything else was not paid for, e.g. the chimpanzee permits, entry to the national parks, accommodation and food for the driver, fuel, costs for the rented minibus etc. etc.
Of the 21,500 US dollars that GATATU received from us, only 7,500 US dollars were used for the gorilla permits, the rest (14,000 US dollars) was pocketed by the manager for no consideration. Richard could not be reached by phone, so on the third day we had to file a report with the tourism police in Kabale.
Richard was on the run, arrested three weeks later and jailed for three weeks. With one of his representatives, who visited us together with a senior officer, we agreed that Richard would repay the embezzled money in payment installments, which has not yet happened. At this point I do not want to report anything about our very negative experiences with the police in Uganda.
I can only warn you strongly against making any deals and especially advance payments to GATATU.
https://www.softpower.ug/tour-operator-who-defrauded-german-tourists-of-shs-81m-arrested-in-kabale/
US
Email Betty | 35-50 years of age | Experience level: first safari
Richard is a thief, do not trust this company.
This is NOT a safari company, it is a huckster with a website. Richard insists on money wires in advance but then doesn’t deliver on any of his contracts. He offers nothing but lies, abuse, and third-rate accommodations. After scamming my group for thousands of dollars, I am infuriated to see that people are continuing to try to book tours through him! DO NOT EVEN CONSIDER CALLING THIS COMPANY unless you want to lose money and have your trip ruined. We had to pay for almost our entire trip twice since he took our money but didn’t pay any of the parks or hotels we were supposed to visit. He belongs in jail, I’d love to know how he got out, but hopefully he will end up back there soon enough.
