Reviews

Sort By: Date Most Helpful Rating 61-70 of 104 Reviews
Afnan   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 7, 2023

Email Afnan

A perfect 6 night safari trip!
5/5

We had a fantastic experience booking our dream safari trip with this company. Just for reference, we booked the 6 night safari tour in a private safari van and chose mid-range-luxury accommodation.

Communication with Johann, the tour operator was easy through WhatsApp and he was responsive. He was helpful with changing the itinerary to suite our trip plans and offered the best alternatives when I wanted to upgrade one of the lodges.

Our driver, Joseff, was really great. He was calm and accommodating; for example when I got food poisoning and was unable to do the planned afternoon boat safari, he kindly drove my husband to the nearest pharmacy for supplies and adjusted our itinerary so that we could still do the activity the next morning. He was in close communication with the rangers in the parks so helped get very close to the Big 5 multiple times!

The itinerary we were provided was very accurate, and there were no unexpected changes or surprises during our trip.

I would highly recommend booking with explorers wild adventures if you are planning a safari trip.

**As a tip, the safari van was very comfortable for the 2 of us and the van is well equipped for some of the more difficult roads. If you are travelling as group larger than 4, consider requesting the jeep as this will be more comfortable

Reply from Explorers Wild Adventures
Reply from Explorers Wild Adventures
Posted on Jun 19, 2023

Dear Afnan,

Warm greetings from Explorers Wild Adventures. On behalf of our entire team, we would like to express our sincere gratitude for taking the time to write a positive review of your recent safari experience with us. Your feedback and kind words mean a lot to us.

We are thrilled to hear that you had a wonderful time exploring the breathtaking landscapes and encountering the captivating wildlife during your safari adventure. Our dedicated team works tirelessly to provide exceptional service and create unforgettable memories for our guests, so your appreciation truly inspires and motivates us to continue delivering outstanding experiences.

Your review not only brings us joy but also assists other travelers in making informed decisions when planning their own safari experiences. Your endorsement of our services and the quality of our guided tours is invaluable.

At Explorers Wild Adventures, we are committed to maintaining the highest standards of customer satisfaction and ensuring every aspect of our safaris exceeds expectations. Your positive feedback confirms that we are on the right track and encourages us to continually improve our services.

Once again, we would like to express our heartfelt gratitude for your review. We consider it a privilege to have had the opportunity to showcase the wonders of the safari and create unforgettable memories for you. Should you or any of your friends or family wish to embark on another safari adventure, we would be thrilled to welcome you back with open arms.

Thank you once again for choosing Explorers Wild Adventures and for your wonderful review. We truly appreciate your support.

Wishing you all the best in your future travels!

Warm regards,

Guest Relations Team.

Explorers Wild Adventures.

Pieter en Corine Lisa en Stijn   –  
Netherlands NL
Visited: December 2022 Reviewed: Dec 10, 2022

Email Pieter en Corine Lisa en Stijn  |  50-65 years of age  |  Experience level: 2-5 safaris

It was great!!!
5/5

We had a great vacation! Communication was fast en good. The lodges were also good and our gide and chauffeur for all 6 days was Joseph and he was the best! He's a kind man and a good chauffeur and gide. He brought us everywhere and told us al lot. When we gave up to see a Rhino, he didn't stop. And with succes! It was great. We have seen a lot of animals and beautyfull nature!! Thank you so much Joseph, fot the fine days. Greetz Pieter en Corine

Jake Butler   –  
United Kingdom UK
Visited: November 2022 Reviewed: Dec 1, 2022

Email Jake Butler  |  20-35 years of age  |  Experience level: first safari

Great from start to finish.
5/5

Right from contacting for a quote, to arranging any extras, to the safari itself, the experience was exemplary. Any questions were answered quickly and clearly, and our safari guide was fantastic - super friendly and got us to see every animal we could have seen within two days! I wouldn't have changed anything about the experience and can't recommend it highly enough.

Maria   –  
Spain ES
Visited: September 2022 Reviewed: Nov 7, 2022

Email Maria  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Maria and not that of SafariBookings.
Anoying
2/5

In the middle of the safari they change us of group,van and driver.
The driver didn't stop in naivasa lake when we had to do It...
The driver wasn't worried about us any moment.

Reply from Explorers Wild Adventures
Reply from Explorers Wild Adventures
Posted on Jun 19, 2023

Dear Maria,

Thank you for taking the time to share your feedback regarding to the changes made to our group safari experience, including the use of a different group, van, and driver. We value your opinion and would like to address your concerns.

At times, in order to ensure the best possible safari experience for our guests, we may need to make adjustments to the composition of groups and the vehicles used. These changes are typically made with careful consideration and are aimed at maximizing the comfort, safety, and overall satisfaction of all participants.

We understand that you may have preferred to stay with your original group, van, and driver, and we apologize if this change caused any inconvenience or dissatisfaction. However, please be assured that our team made this decision after evaluating various factors, such as group dynamics, vehicle capacities, and logistical considerations, in order to optimize the safari experience for all guests.

We also feel that a private safari option would have suited you the most rather than a group joining safari which we also offer, one of the most remarkable aspects of a private safari is the ability to craft a personalized itinerary. Unlike group safaris, where the schedule is predetermined, a private safari allows you to design a journey that aligns perfectly with your preferences. Private safaris provide an unmatched level of personalized attention and service where you have a dedicated guide and often a private vehicle, which means your experience is tailored to your interests.

Regarding the omission of the visit to Lake Naivasha during your safari experience, the visit to Lake Naivasha was listed as an optional activity in our itinerary, you did not confirm earlier that you were interested for this option. In such cases, it is essential for guests to confirm their interest in participating in optional activities in advance for same communication to be passed over to your driver guide, this helps us in making the necessary arrangements and ensures that all guests have a seamless and enjoyable experience.

We apologize if there was any miscommunication or lack of clarity regarding the need for early confirmation. We understand that you were disappointed not to visit Lake Naivasha, and we regret any inconvenience this may have caused.

Thank you once again for your feedback and for choosing our safari experience. We hope that despite the changes, you were still able to enjoy the beauty of the wildlife and the incredible landscapes during your time with us. We remain committed to providing exceptional safari adventures and will take your comments into account for future improvements.

Best regards,

Guest Relations Team.

Jorge   –  
Spain ES
Visited: October 2022 Reviewed: Nov 7, 2022

Email Jorge  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Jorge and not that of SafariBookings.
basically they are liars
1/5

They put 8 of us in a van when the budget clearly said 7 maximum (and 7 is already uncomfortable). Also, far from apologizing, they told us that we had been lucky, that we could have been up to 9 (and they don't care what was in the contract). They also try to force you to go to the Masai village instead of going on an early safari, because for them it is much cheaper, it cost us some very serious discussions to be able to go on safari on the last day (although it also says so in the contract). Do not let an unforgettable experience be spoiled by going with these people, there are many companies that do what they say.

Reply from Explorers Wild Adventures
Reply from Explorers Wild Adventures
Posted on Jun 19, 2023

Dear Jorge,

Thank you for taking the time to share your feedback about our safari experience. We appreciate all forms of feedback, whether positive or negative, as it helps us improve our services and provide the best possible experience for our guests.

We apologize if your recent safari had 8 occupants and did not meet your expectations however this was only for the 2 days while you were in the Masai Mara since your safari was based on a 6 day group joining tour, the number of occupants was minimum for the other days. Our aim is to ensure that every guest enjoys a comfortable and enjoyable experience, and we regret if this was not the case during your visit.

To address your concerns, we regularly monitor and manage the number of occupants in our safari vehicles to maintain a balance between the number of guests and the available space. However, it is possible that there were certain circumstances or factors that led to a higher occupancy during your visit. We apologize for any inconvenience this may have caused you.

We also feel that a private safari option would have suited you the most rather than a group joining safari which we also offer, one of the most remarkable aspects of a private safari is the ability to craft a personalized itinerary. Unlike group safaris, where the schedule is predetermined, a private safari allows you to design a journey that aligns perfectly with your preferences. Private safaris provide an unmatched level of personalized attention and service where you have a dedicated guide and often a private vehicle, which means your experience is tailored to your interests.

We take your feedback seriously, and we will review our procedures and make the necessary adjustments to prevent similar issues in the future. It is important for us to strike a balance between accommodating all guests who wish to experience the safari while ensuring everyone's comfort and enjoyment.

We would like to extend an invitation to you for another safari experience with us, where we can ensure a more satisfactory visit. Please feel free to contact our customer service department, and we will be more than happy to assist you in arranging a future visit that meets your expectations.

Once again, we appreciate your feedback and thank you for bringing this matter to our attention. We value your patronage and hope to have the opportunity to restore your faith in our safari service.

Best regards,

Guest Relations Team.

Explorers Wild Adventures.

Rebecca   –  
United Kingdom UK
Visited: September 2022 Reviewed: Oct 19, 2022

Email Rebecca  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

The booking process was very straightforward and the communication with the office nice and easy. They were able to arrange a slightly different itinerary for us than we had seen online which was great!

We were collected promptly from the airport as planned and met Joseph our guide. Joseph was very friendly and made us feel welcome straight away.

The safari experiences were incredible. Joseph was an excellent driver who ensure we saw everything! He communicated with other drivers to help track animals and took us all over each of the parks. He was very knowledgeable about the animals, providing us with facts and answering our questions.

The accommodation (mid-range lodge) was a little mixed, some of the lodges could be improved. As a vegetarian, the food was quite repetitive however mostly tasted good! One of the vegetarian packed lunch however was not good at all - I’d advise to take snacks!

I would absolutely recommend this company to anybody looking to do a safari. Thank you for an unforgettable experience!

Moritz & Lea   –  
Kenya KE
Visited: September 2022 Reviewed: Oct 1, 2022

20-35 years of age  |  Experience level: first safari

An unforgettable Safari with Explorers Wild Adventures - 10/10!
5/5

Our 6-day safari to Maasai Mara, Lake Nakuru and Amboseli with Explorers Wild Adventures was everything we hoped for and so much more.
My boyfriend and I planned the safari from Germany and while this can be a quite difficult process, Johann Mwale from Explorers Wild Adventures helped us during every step of the way. He recommended different safari options to us: budget, mid-range and luxury. We decided for the mid-range option as it was offering beautiful lodges and a PRIVATE safari for an excellent price. Communication with Johann was always quick and excellent. On our side, we also had some trouble with the bank transfer. However, Johann was very kind and helpful in this situation.
On the day our safari started, we were picked up by Johar (John) who is the best driver and guide we could wish for. If possible, we highly recommend to do your own tour with him. He is very knowledgeable, patient, kind and always goes the extra mile to give his clients the best experience. Thanks to him we saw all of the Big 5 and many more animals on our tour. We are very grateful to the Explorer Wild Adventures-Team and will definitely choose them for our next safari in Kenya again without hesitation. Thank you for an unforgettable vacation!

Susanna   –  
Italy IT
Visited: August 2022 Reviewed: Sep 25, 2022

Email Susanna  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable
5/5

The 6 day safari was beautiful, we saw so many animals and took wonderful photos. Kenneth good driver and great guide!

Jana   –  
Switzerland CH
Visited: April 2022 Reviewed: Jun 3, 2022

Email Jana  |  20-35 years of age  |  Experience level: 2-5 safaris

uncomplicated and individual
5/5

The organisation of the tour was very easy und uncomplicated, communication through Whatsapp, pick-up at our address in Nairobi. Our tour guide was caring a lot about us and our individual needs, big know-how about the flora and fauna in the parc. We have really enjoyed the tour and reccomend it especially for families.

Judith   –  
Germany DE
Visited: April 2022 Reviewed: Jun 3, 2022

Email Judith  |  20-35 years of age  |  Experience level: 2-5 safaris

Great, informative und exciting adventure!
5/5

The safari with Explorers Wild Adventures and our guide Jeff was great - we have seen all big five animals and many more. Jeff was the perfect guide with so much knowledge about the nature, the wildlife and the culture in Kenya. I would definitely recommend to do this!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 7
  • 3 star 2
  • 2 star 1
  • 1 star 1
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  • All corporate and/or tour info is provided by Explorers Wild Adventures, not SafariBookings
  • The tours offered by Explorers Wild Adventures are subject to their terms & conditions