African Ubuntu Safaris
- Located In:
-
Australia
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- ATTA, AFTA & ATAS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $250 to $3,000 per person per day (USD, excl. int'l flights)
Reviews
Email Deb | 35-50 years of age | Experience level: 2-5 safaris
I would never book an African safari with anyone else - Exceptional customer service
I have just returned from a month in Tanzania and Kenya over December 2017 / January 2018. This was the second time that I have booked with African Ubuntu Safaris and I would never book with anyone else. I think that I was Cuan's first customer nearly 6 years ago when I found him 6 weeks before I was due to travel and a much larger, international tour provider cancelled my trip at short notice. Cuan came to the rescue then, and exceeded my expectations, and there was no doubt in my mind who I was booking with for my second safari to Africa. His customer service, ability to listen and shape your safari for the better, knowledge of the operating environment and tour providers has only gotten better from the exceptional service that I had received last time.
This trip involved a private safari throughout Tanzania with friends (including Serengetti, Ngorongoro Crater, Zanzibar); as well as me travelling solo on a scheduled tour through Kenya (Masai Mara, Lake Nukuru and Amboseli) and some highlights in Nairobi (Giraffe Manor and Nairobi Tented Camp). Wow, wow and wow. I had such a fabulous trip (and hopefully have inspired some of my friends to travel to Africa to experience it for themselves). Sure - the destinations are incredible, but pulling a trip together like this needed product knowledge, awareness of the best locations for viewing wildlife and contacts with quality accommodation and tour providers. These are things that Cuan and African Ubuntu provide in bucket loads.
The whole trip went smoothly, from transfers, to animals turning up where and when they should be (how lucky!) to the check in call and email from Cuan upon returning home - nothing was ever a hassle or too much travel. At one point I sent an email to clarify that a change of flight had been communicated to the transfer provider on the ground - Cuan was straight back with reassurance and attention to detail. This is very reassuring for a single woman travelling throughout Africa - but really, for any traveller to this region. Whilst on the trip, I had opportunity to speak to many travellers, and I really did walk away from many a conversation feeling like I had the best agent - Cuan had provided exceptional advice, tips, service and hints. This is not necessarily common for all agents.
I cannot recommend African Ubuntu Safaris more highly. I truly would never book an African safari with anyone else
Email Barbara J | 65+ years of age | Experience level: over 5 safaris
Expert local knowledge and attention to my wishes = perfect safari experience!
This was my sixth safari experience in Africa and my second using African Ubuntu Safaris - who will always be my go-to company for inevitable return trips to my favorite travel destination. My overall trip was complex (from Australia to Africa over the Christmas period with a side trip to Europe before starting on safari) and for the first time I was travelling solo. Fortunately Cuan McLaren at African Ubuntu was able to bring together his knowledge of my prior safari experience, his understanding of my current wishes and constraints, and his own experience and expertise to suggest both overall direction for a safari tour at this particular time of year and particular camps from which I could choose. He provided detailed information on each camp so I could make informed choices and was always willing to tweak the itinerary get to the perfect overall arrangement.
In the resulting safari tour, each camp was excellent in its own different way, giving me outstanding comfort & security, a wide variety of environments, extraordinary nature and game viewing experiences, and delightful interactions with lively, friendly staff - who also facilitated seamless, worry free transfers by road or air.
I simply had the best time!
And I'll be back - always using African Ubuntu Safaris!
Email Megan | 35-50 years of age | Experience level: 2-5 safaris
Fabulous travel agent
Cuan was a fantastic travel agent and I would be very happy to recommend him to anyone wishing to travel to Africa. He has excellent local knowledge and helped us pick the right destination and activities for our group. He organised everything from the transfers, accommodation and local tour guides and everything worked exactly according to plan which made for a really relaxing and unforgettable experience. He was also very mindful of our budget and made sure that we were happy with the package and it was not problem to tweak things to make it all work out within what we wanted to pay. Customer service was amazing - we even received an email when we returned to find out how we went which confirmed how much he cared about how we enjoyed our experience.
Email Vicky | 50-65 years of age | Experience level: 2-5 safaris
Safari booking made easy
This was my third trip to Botswana using African Ubuntu Safaris. They respond to communications in a timely manner and the service is exceptional. You tell them what you want and they do all the work putting it together. I've had no issues on any of the trips. Transfers, including a border crossing, have always run smoothly and the hospitality of the safari companies, the accommodation and the guides have exceeded expectations as have the wildlife sightings. As an older woman fairly new to solo travel, the ease of aspects like transfers has been particularly important.
On my recent trip I spent a night in Maun at Cresta Riley's before embarking on a safari to the Central Kalahari Game Reserve with Letaka Mobile Safaris. This included three nights at the Wilderness Plains Camp and six nights mobile camping. I enjoyed it all. The Wilderness camp is lovely and staff are welcoming and friendly. The highlight for me was the mobile camping. The Letaka guide was outstanding, as were also the meals produced by the camp chef. The Central Kalahari is an astonishing place, wild and vast. We had good wildlife sightings and it is a place I'd like to visit again, hopefully next time after they've received some heavy rains. The next visit to northern Botswana is already in the planning, this time not travelling solo, and we hope to book it through African Ubuntu Safaris. I would recommend them with confidence to anyone planning an African safari.
Email Andrea & Rohan | 50-65 years of age | Experience level: first safari
An amazing African adventure!
We have just got back from the holiday of a lifetime!! My husband and I booked through African Ubuntu Safaris based in Sydney. We live in Geelong and it was no trouble to organise on line and via the odd phone call. We dealt with Cuan the owner operator of the agency. Cuan was knowledgeable, incredibly helpful and an absolute pleasure to deal with. I highly recommend you contact Cuan if you are planning a trip to Africa as he specializes in Africa and can answer your questions pretty much straightaway and also recommend other things to do that you might not have thought about. Our trip was in East Africa going to Kenya, Tanzania and Uganda. The absolute highlight for us both was the Gorilla Trek it was tough but absolutely worth it. To see these beautiful animals in the wild is a pleasure and a privileged we will never forget this experience. Other highlights include Amboseli NP and the Serengeti NP. Accommodation was just perfect staying in Luxury Tents and Lodges most of the time. This was our first trip to Africa and it certainly won't be our last, we would not considering booking with anyone else.
Email Sally | 35-50 years of age | Experience level: 2-5 safaris
Cuan was fabulous to deal with - personable, helpful & extremely knowledgeable.
Excellent. Cuan listened and then provided options for us to choose from that fitted our preferences & budget. He was extremely knowledgeable & was great with suggestions which would suit our kids ages. We’d love to travel to Africa again in the future & would have no hesitation in returning to Cuan to plan and book.
Email Carol | 65+ years of age | Experience level: over 5 safaris
Very knowledgeable and giving outstanding service
We have used African Ubuntu Safaris 3 times now for planning our visits to the game lodges and each time we have had the most amazing holiday. Cuan thought of every detail and saw to it that there was nothing left to chance so that all we had to do was to have a wonderful time. Thank You - and until next time.
Email Ian | 50-65 years of age | Experience level: first safari
Understood our requirements and tailored the tour to what we wanted
We were recommended to Ubuntu Safaris by a well travelled friend. We normally do a lot of travel organisation ourselves after a lot of research. With our event trip to South Africa, we had a rough outline of where we wanted to go and gave this to Cuan at Ubuntu. He took our outlines, expanded upon it and got to know us and what we were looking for and tailored the itinerary to us. His choices of accommodation were spot on, great locations, helpful hosts and gave us a real taste of South Africa. When we had a question Cuan took these on and handled the request or issue. He was frank and very helpful in his suggestions having taken the time to understand how we travel and what interested us. He was 100% right on every occasion. I would highly recommend Cuan and Ubuntu.
Email janis stephenson | 65+ years of age | Experience level: first safari
everything we wanted and more .Was the best Experience of Africa ALL arranged to Perfection !!
Everywhere we stayed was Great the Safaries the Guides Could not Fault anything well looked after from beginning to End !!
Email Chrissy | 50-65 years of age | Experience level: first safari
First Class Service
We had a fabulous experience with Cuan and his team organising our recent 1st trip to Africa. After initially making contact with Cuan, giving him a budget and an outline of where we wanted to go and see, he was able to prepare an itinerary which surpassed our expectations. The quality of accommodation, travel guides, pick ups and transport where first class. Our holiday was amazing value for money too and wouldn't hesitate in recommending African Ubuntu Safaris to our friends and family. We will use Cuan and his team again.