Our Team with Our Best Tour Guide Zabron
Saving Tour
- Located In:
- Size:
- 5-10 employees (Founded in 2019)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $180 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
UA
Email Oleg Taran | 50-65 years of age | Experience level: first safari
The company provides false information about the services it offers.
Regarding communications - Said (representative of Saving Tour) did not answer the question - which company provides the tour, then it turned out to be 3 Wonders Expedition, it had bad reviews before.
Regarding the service - Said (Saving Tour representative) promised us campsite accommodation with beds (luxury+)
In fact, it was just a false advertisement, 3 Wonders Expedition placed us in regular tents at the Nyany Public Campsite - we slept on the ground, covered with old sleeping bags.
But on the first night, in the Serengeti, it was warm. And in Ngorongoro, the temperature at night was about 10 degrees Celsius, and summer sleeping bags (one of them was a child's size) did not protect us from the cold, later I fell ill with pneumonia.
Do not contact Saving Tour. After my complaints, I realized that cheating is their modus operandi.
Reply from Saving Tour
Posted on Mar 19, 2021So sorry for your experience you have got. Always know that we are trying to give the opportunity to all our clients to ask any questions if they have it concern about their safari and other questions to reduce misunderstanding between us.
Also, All the information about Safari is on the description of the Safari Tour that you are interested in and hope you read each and everything then you booked with us and, we gave you the opportunity to ask any questions concern about your safari and you asked so many questions and all of them we answered to you and you become satisfied with that.
For the First time, we met you started shouting with complain that " You booked a private tour with us" and we have tried to explain to you and show you the evidence. and you apologize to us to say sorry it is my fault.
On the second day of the safari, you come up with something else from your mind that we promised you Luxury Accommodation which is not true and I have tried to explain to you and show us the evidence that we have promised to you that you will stay in a luxury accommodation instead you did not show us and respond to us.
This is not Fair Mr Oleg for what we help you from the first day we gave you to stay in a Mid-range accommodation that you supposed to stay in Budget Campsite, Second Day in Midrange Accommodation that you supposed to stay in Budget Campsite and the Last Day you stayed in Budget Campsite with the Best Safari Service we gave you. You should be fair to anyone and not to shout someone to other people which is not good as you did to us with complaints , finally you regret it and ask for forgiveness.