Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 69
  • 4 star 10
  • 3 star 4
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 84 Reviews
QuentinG   –  
France FR
Visited: January 2023 Reviewed: Jan 24, 2023

Email QuentinG  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of QuentinG and not that of SafariBookings.
Amboseli group tour not recommended
2/5

I booked a 3-day group joining tour to Amboseli in January 2023 with Grayton Expeditions and it was below expectations.
I was disappointed because :
1) although you pay for a 3 Days tour (340$) you end up with only 1 entrance to the Park (24h). The game drive for the last day ends at 8.45am as the 24h entrance expires;
2) Grayton Expeditions do not operate the tour themselves but subcontract to another company which leads to differences with the program you paid for. In my case, the tour ended up at 12:00 (not 15:00 as indicated in the program) and I was not dropped off to my hotel, but rather put in a Uber from the city center (not very safe).
I could share this feedback with Grayton which apologized for the inconvenience and was very reactive. However I cannot recommend this group tour to Amboseli with Grayton (better book a 2 days with another agency), but I think they are reliable if they operate the tour themselves as my communication was smooth with them.

T.H   –  
United States US
Visited: September 2023 Reviewed: Oct 13, 2023

Email T.H  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of T.H and not that of SafariBookings.
Non-fussy 4 days/3 night Mt. Kenya
3/5

I did the 4 days/3 night Mt. Kenya hike solo with Kelvin as my guide. Kelvin was great, limited English but it was still good. I chose the cheapest option, so camped all 3 nights. The entire trip included a guide and cook. The food was okay (ramen/beans/bread). If you aren't looking for luxury this is a good affordable option. Kelvin and I took the public bus to the town closest to the park entrance from Nairobi. I think it was 3 hours. Had lunch before the hike. I think I paid $530 for everything.

Richard   –  
Germany DE
Visited: July 2023 Reviewed: Jul 12, 2023

Email Richard  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Richard and not that of SafariBookings.
Okay for low budget journey
3/5

The trip was really good. We had a very good driver and great fellow travellers. What really bothered us was the organisation in the background. Every fellow traveller had booked a different trip with different hotels, different activities and different lengths of the trip. For this reason, the plan had to be changed constantly. A game drive in the morning was cancelled once and the other times we were late at the reserve because we had to collect all the people for 1 1/2 hours or we had to wait for an hour until the entrance fee for the park was paid. On the last day we were out of the park after an hour because a new traveler had a village visit in his activities.

j.p.s.   –  
Poland PL
Visited: September 2022 Reviewed: Sep 25, 2022

Email j.p.s.  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of j.p.s. and not that of SafariBookings.
there were three days of safari in the program, we got one :(
3/5

Unfortunately, there is a lack of safari. Out of the promised three days - this was the program - we had one. The first day, instead of the morning, we left Nairobi in the afternoon and arrived at camp in the dark in the late evening, the group we were joined with was late. The second was a great safari in Amboseli Park, very fun. The third is a crazy rush to the Tanzanian border from 6⁰⁰ Am, with virtually no stops and a return to the capital, I felt treated like a shipment, We were arranging something else. I hope not all groups have this discomfort. Still, I recommend it. Patrick driver, a very nice guy.

Izak   –  
South Africa ZA
Visited: February 2021 Reviewed: Feb 10, 2021

Email Izak  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Izak and not that of SafariBookings.
Overall it was a good experience but dealing with mechanical car failures is not ideal on vacation.
3/5

The overall experience was good but we had concerns with the lack of social distancing & mask wearing & sanitising throughout the trip. Considering the global crisis we are facing I would expect tour operators to do the most they can to ensure the safety of their guests. Our guide, for example, would stop to pick up random strangers next to the road & these individuals did not wear masks or anything of this sort but would drive with us for long durations. This was quite concerning.

In terms of the guiding & the park - this was great. The guide was knowledgeable and made extra effort to ensure we were able to view the animals as best we could.

It was very disappointing when the vehicle broke down on our last day. This meant we were unable to go into the park on the morning safari as scheduled. There was no alternative, no other arrangements to ensure we could still enjoy our morning drive. When the vehicle was finally fixed the guide suggested we immediately return to Nairobi while the vehicle was working as he didn't know whether it would break down again. So our whole experience was overshadowed by this. It is a once in a lifetime experience to visit the Masai Mara & to be told that we are unable to experience our last game drive was simply unacceptable.

Larry/Jane   –  
Canada CA
Visited: April 2024 Reviewed: Apr 26, 2024

Email Larry/Jane  |  65+ years of age  |  Experience level: first safari

It was hard to communicate with them until we found the WhatsApp number then it was good
4/5

Seemed a bit rushed, but covered a lot of ground in 7 days.

Daria   –  
Germany DE
Visited: September 2023 Reviewed: Nov 7, 2023

Email Daria  |  35-50 years of age  |  Experience level: first safari

Perfect duration to see all animals
4/5

All in one: the 6 days were the right duration to become the best experiences from safari! Definitely the best parks- Masai Mara and Nakuru. Our driver James was very helpful and did really great job to bring us so close to animals:)

Simon   –  
Sweden SE
Visited: August 2023 Reviewed: Aug 26, 2023

Email Simon  |  20-35 years of age  |  Experience level: 2-5 safaris

Budget operator that runs smoothly.
4/5

Good communication with the sales team when booking the trip. After some clarification it was clear what to expect and they delivered what was promised. All in all I am happy with my experience.

Some improvement could be done during the trip to clearly communicate who is the guide, what is the schedule, and information in general was a bit lacking.

I had a great time and experience at Masai Mara and I am very happy with the trip overall.

Chris   –  
Netherlands NL
Visited: July 2023 Reviewed: Jul 11, 2023

Email Chris  |  50-65 years of age  |  Experience level: 2-5 safaris

Very friendly
4/5

We had a nice Mount Kenia Chogoria tour of 5 days. The guide Jimmy was very polite and understanding.
He made the best of it and brought us to the top.
The price was good . The food sometimes too much and mostly vegetarian.

Katharina   –  
Tanzania TZ
Visited: June 2023 Reviewed: Jul 10, 2023

Email Katharina  |  20-35 years of age  |  Experience level: over 5 safaris

Friendly and supporting tour operator
4/5

The communication was easy and friendly via email as well as the payment via master card. The value we got for what we payed was very good. Grayton Expeditions helped us with some visa problems. We joined a shared safari group. The camp was nice with a good view to Kilimanjaro and delicious food. Unfortunately only cold water in the shower. The morning started with a walk and was followed by a full day game drive. Lunch was okay, dinner back in camp much better. The second day the game drive in the morning was replaced by rushing through the park to drop some guests at the border. All in all our guide did not talk a lot but answered questions nicely. Definitely recommendable because of its very good price.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 69
  • 4 star 10
  • 3 star 4
  • 2 star 1
  • 1 star 0
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