Reviews

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Su Meng   –  
China CN
Visited: May 2024 Reviewed: May 8, 2024

Email Su Meng  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional service, nice
5/5

This is my second time to East Africa, the first time was 10 years ago. This time I felt very good. In my early communication, the company's employees gave me a very good experience. Throughout the entire trip, Our guide Simon was very professional and gave us the best service. Especially on the return trip, they experienced the traffic problems on the road and allowed us to reach the airport smoothly. When we first arrived and at the end, the staff picked us up from the airport and asked us how our experience was at any time and maintained communication. Very satisfied, I will come again next time and recommend to my friends.

Wang Hongyu   –  
China CN
Visited: August 2024 Reviewed: Aug 25, 2024

Email Wang Hongyu  |  20-35 years of age  |  Experience level: first safari

Take me on a perfect African travel experience.
5/5

we chose Extra Miles because it was recommended by a friend who had previously used their services, and Joseph was in charge of all the arrangements, from the initial communication to the details of the trip. He was always thinking of us and made sure that the trip went smoothly and was enjoyable and safe. Our driver, Simon, had extensive driving experience and arrived on time to pick us up for our safari each day. He was very knowledgeable about the animals and helped us see all of them, including a lucky sighting of wildebeest crossing the river. I would highly recommend this company.

Yiwei   –  
United States US
Visited: August 2024 Reviewed: Sep 25, 2024

Email Yiwei  |  20-35 years of age  |  Experience level: 2-5 safaris

Good Service & Great Experience
5/5

I booked a 10-day tour with Extra Miles Adventures for my group in August, and overall, we had a great experience. The itinerary, which covered both Kenya and Tanzania, was well-planned and offered a good balance of adventure and relaxation.

One aspect I appreciated was the company’s flexibility. When our group encountered some unexpected issues, they were quick to adjust the itinerary and resolve the problems smoothly, which really showed their commitment to customer service. They also provided a guide who could speak basic Chinese, which was a nice touch and made communication easier for our group.

The price was slightly higher than I initially expected. But given that the trip was during the peak season, I thought it was still reasonable.

Mohammad   –  
United States US
Visited: September 2022 Reviewed: Oct 5, 2022

Email Mohammad  |  35-50 years of age  |  Experience level: first safari

An amazing Couple Safari - thank you Ann, Wilfred and the whole Extra Miles Unique Adventures Team!!
5/5

When I first thought about taking my girlfriend to Kenya to experience an African Safari together, I didn’t know where to start. Fortunately, Google was there to help, so I found out about safaribookings.com where there host a huge number of companies offering Safari trips of a variety of itineraries, features, lengths and budget. To narrow down my search I used 3 main criteria: customer reviews, itinerary and cost. Based on these criteria, I shortlisted a handful of companies and then contacted 3 of them that seemed most appealing to me. Only one of them (Extra Miles Unique Adventures) offered a “Couple Safari” that I knew of, which intrigued me, but I wanted to remain unbiased. All three companies responded quite quickly with the information requested and price quotes. However, I was impressed by the professionalism, the attention to detail and the clarity and promptness of the communication from Extra Miles. So, I decided to settle down on them, and I am so glad that I did!

Ann, a Tour Consultant with Extra Miles, was my main point of contact. I cannot thank her enough for all the help she provided over a period of over 2.5 months! Ann was always very prompt, clear and courteous in her communications – whether via email or via WhatsApp (which is what we mostly used starting shortly before the tour and throughout the duration of the tour). She was very helpful in customizing the tour for us – from modifying the itinerary to adding lodging/hotel/airport transfer in Nairobi before and after the Safari, while being mindful of my budget and other considerations. Since the tour was advertised as a “Couple Safari”, I wanted to know what it actually meant. She told me that there was going to be some decoration/romantic arrangements in the lodge that we will stay at Maasai Mara at the beginning of the trip, and I was satisfied with that. However, to my surprise (and to my girlfriend’s surprise, of course), it was much more than that! We were very happy with all the fun and romantic ideas Ann and the team incorporated into our experience, which made our very first African Safari as pleasant and memorable as we could have ever imagined! I’m not going to get into the detail of the various things they arranged for us just to avoid spoiling the surprise of the future Safari participants

Average User Rating
5.0/5
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