Reviews

Sort By: Date Most Helpful Rating 91-94 of 94 Reviews
Jackie and Adrian   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 20, 2024

Email Jackie and Adrian  |  65+ years of age  |  Experience level: first safari

Fantastic from start to finish
5/5

Our selected 7 day safari came with a very professional yet personalised service. We experienced an eclectic mix of high quality tents and lodges.
We wish to publicly express our extreme gratitude to the whole Team of Extra Miles Unique Adventures, especially our guide, Daniel who could not have given more to ensure we had the trip of a lifetime.

ZHULIN   –  
China CN
Visited: October 2024 Reviewed: Oct 25, 2024

Email ZHULIN  |  20-35 years of age  |  Experience level: first safari

Very reliable travel agency!
5/5

Overall, it is a great travel agency. Seamless, well-arranged travel for 8 days and 7 nights.The customer service and tour guide were very attentive and hospitable.There was no trouble during the trip, no discrepancies with the reservation, and customer service upgraded our room for the last two nights.This trip to Africa was very enjoyable and wonderful, I met the legendary African Big Five and restored the dream of "The Lion King" as a child, thank you very much for my customer service Silas and my director George.

Liu   –  
China CN
Visited: October 2024 Reviewed: Oct 28, 2024

Email Liu  |  20-35 years of age  |  Experience level: first safari

Best trip ever
5/5

The experience of this trip is beyond my imagination! At the beginning, Joseph showed his extremely strong professionalism when he docked with the travel agency staff. The recommended travel routes, vehicles and hotels are the best, and they can also give us a very low price compared with other agencies! Simon, the driver and guide, is also very professional! No matter what animals we want to see, he will promise and then take us to see them that day. We actually saw cheetahs and lions on the same afternoon! At the same time, Simon's driving skills are particularly good, and driving on dirt roads is basically not uncomfortable! This one is highly recommended!

Kostas   –  
Greece GR
Visited: October 2024 Reviewed: Nov 11, 2024

Email Kostas  |  20-35 years of age  |  Experience level: first safari

Expert guides, stunning wildlife, personalised service
5/5

1) A Memorable Safari with Extra Miles Unique Adventures

Our 11-day safari through Kenya and Tanzania with Extra Miles Unique Adventures was a truly unforgettable experience. The highlight of our trip was undoubtedly witnessing the Great Migration at the Mara River.

2) Excellent Pre-Trip Planning and Communication

From the outset, the communication with Joseph was exceptional. He was incredibly responsive to our requests, tailoring the itinerary perfectly to our preferences and budget. The detailed itinerary provided was a great resource throughout our journey.

3) Good Value for Money

While safaris are generally a significant investment, we felt that Extra Miles offered good value for money. However, we were slightly disappointed with the quality of the vehicle, especially considering the cost. While it served its purpose, it could have been cleaner and better maintained, particularly the reclining seats which were often malfunctioning.

4) Reliable and Supportive

Extra Miles proved to be a reliable and trustworthy company. The regular check-ins from Joseph were reassuring, and the warm welcome from owner Melissa added a personal touch.

5) Knowledgeable Guides and Diverse Wildlife

Both of our guides were knowledgeable and skilled, securing prime viewing spots for incredible wildlife sightings. However, we felt that there could have been more proactive communication regarding the daily plans and itinerary, especially in Tanzania.

6) Mixed Experiences with Accommodations

The accommodations varied, with some like Embalakai Camp exceeding expectations and others like Country Lodge Karatu falling short. Nevertheless, we were fortunate to witness a diverse range of wildlife, including the Big Five.

7) Overall Recommendation

Despite a few minor shortcomings, we would highly recommend Extra Miles Unique Adventures to friends and family. By addressing the feedback on vehicle maintenance, guide communication, and accommodation choices, they can further enhance their already impressive service.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 91
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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