Reviews

Sort By: Date Most Helpful 91-100 of 105 Reviews
Kostas   –  
Greece GR
Visited: October 2024 Reviewed: Nov 11, 2024

Email Kostas  |  20-35 years of age  |  Experience level: first safari

Expert guides, stunning wildlife, personalised service
5/5

1) A Memorable Safari with Extra Miles Unique Adventures

Our 11-day safari through Kenya and Tanzania with Extra Miles Unique Adventures was a truly unforgettable experience. The highlight of our trip was undoubtedly witnessing the Great Migration at the Mara River.

2) Excellent Pre-Trip Planning and Communication

From the outset, the communication with Joseph was exceptional. He was incredibly responsive to our requests, tailoring the itinerary perfectly to our preferences and budget. The detailed itinerary provided was a great resource throughout our journey.

3) Good Value for Money

While safaris are generally a significant investment, we felt that Extra Miles offered good value for money. However, we were slightly disappointed with the quality of the vehicle, especially considering the cost. While it served its purpose, it could have been cleaner and better maintained, particularly the reclining seats which were often malfunctioning.

4) Reliable and Supportive

Extra Miles proved to be a reliable and trustworthy company. The regular check-ins from Joseph were reassuring, and the warm welcome from owner Melissa added a personal touch.

5) Knowledgeable Guides and Diverse Wildlife

Both of our guides were knowledgeable and skilled, securing prime viewing spots for incredible wildlife sightings. However, we felt that there could have been more proactive communication regarding the daily plans and itinerary, especially in Tanzania.

6) Mixed Experiences with Accommodations

The accommodations varied, with some like Embalakai Camp exceeding expectations and others like Country Lodge Karatu falling short. Nevertheless, we were fortunate to witness a diverse range of wildlife, including the Big Five.

7) Overall Recommendation

Despite a few minor shortcomings, we would highly recommend Extra Miles Unique Adventures to friends and family. By addressing the feedback on vehicle maintenance, guide communication, and accommodation choices, they can further enhance their already impressive service.

Flozzie   –  
United States US
Visited: August 2024 Reviewed: Dec 24, 2024

Email Flozzie  |  20-35 years of age  |  Experience level: 2-5 safaris

He was kind and personable and prioritized us having the experience that we wanted.
5/5

I was referred to Extra Miles Unique Adventures by a fried and they did not disappoint. From the first encounter through text and call, I was assigned an agent who facilitated my bookings and made sure that we were provided with everything that we needed before the day of the excursion. The tour operator was also on time and arrived very prepared. They were also very understanding with and budget friendly. They work with everyone depending on their budget and make sure you enjoy the trip as much as possible. We did a two day safari and a 4 day Diani and we enjoyed every bit of it. Their customer service was also great-Something I definitely appreciate.
I will definitely do another trip with this company again.

Agnieszka   –  
Poland PL
Visited: January 2025 Reviewed: Jan 7, 2025

Email Agnieszka  |  50-65 years of age  |  Experience level: first safari

Professional and helpful staff - excellent travel experience
5/5

We had 1 Day Trip to Tsavo East National Park.
Everything was well-organized. Our contact with the travel agency was perfect—they sent us all the necessary details and took care of us.
Our Driver Swale was very professional - he did his best to show us as many animals as possible. We saw lions! The car was clean and well-prepared for this Safari. This was a private tour (only our couple). We have an amazing time. I really recommend this company.

Brian   –  
United States US
Visited: January 2025 Reviewed: Jan 11, 2025

Email Brian  |  35-50 years of age  |  Experience level: first safari

Organized and Informational
5/5

Extra Miles went above and bring to provide us a memorable life experience. We travelled with our 2 children and they were entertained the entire time. Our driver/guide, Daniel did a wonderful job of explaining the wildlife and history of the parks we visited. He provided his recommendations each day to make sure we had the best experience. I highly recommend Extra Miles and especially Daniel if you’re considering a Kenyan Safari.

Dominika Ptak   –  
Poland PL
Visited: January 2025 Reviewed: Jan 30, 2025

Email Dominika Ptak  |  20-35 years of age  |  Experience level: 2-5 safaris

Very great. Quick responses. Jacquilne and Joseph
5/5

this travel agency is a very good choice. contact with the company was excellent. quick replies at any time of the day. They advised not only on choosing the trip, but also took care of us during our entire stay in Kenya. driver Simon deserves huge applause. after 10 years of working as a safari driver, he is still delighted with the sight of animals. you can see that he loves his job. he showed us the Masai Mara National Park in a perfect way

Amy   –  
United States US
Visited: December 2024 Reviewed: Feb 5, 2025

Email Amy  |  35-50 years of age  |  Experience level: first safari

Very accommodating, made sure we were safe and well taken care of
5/5

Wonderful experience, we saw all the animals on our list. The places we stayed were very nice and food was great. Highly recommend.

Pei   –  
China CN
Visited: February 2025 Reviewed: Feb 7, 2025

Email Pei  |  35-50 years of age  |  Experience level: first safari

Joseph, the sales manager, is great.He can help us arrange all the trips.
5/5

When we flew from Amboseli to Masai Mara,We left our suitcases in the office.The travel agency helped us solve the problems in time.

Brian   –  
United States US
Visited: February 2025 Reviewed: Feb 10, 2025

Email Brian  |  35-50 years of age  |  Experience level: first safari

Great experience in Kenya!
5/5

Had a great visit to Kenya and saw many great sites and animals on a 7-day tour of Amboseli, Maasai Mara, Lake Nakuru, and Lake Naivasha. Maurice did a great job of finding the animals and made the entire trip an easy and enjoyable experience. Joseph answered all questions timely and professionally. All accommodations were comfortable and the food was excellent. Note to tall passengers: you may want to get in a Land Cruiser or larger vehicle, as I found the van to be a bit cramped and had to slouch to see the animals and hit my head on the roof several times. This in no way detracts from the excellent experience and service that Extra Miles’ provides. 10/10 would recommend.

David Deighton   –  
Qatar QA
Visited: February 2025 Reviewed: Feb 15, 2025

Email David Deighton  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent and friendly service from end to end. Highly recommend.
5/5

We booked a family trip to Amboseli and Masai Mara with Extra Miles Unique Adventures in February 2025. They happily put together a unique package that accommodated our requests, enabling us to build an itinerary which met our personal needs. The service was very friendly throughout, with Wanja meeting us personally at the beginning and end of our stay, alongside being on the end of the phone before arrival and throughout our trip to answer questions. Fred and Daniel were truly excellent tour guides, being both professional and greeting us every day with enthusiastic smiles and happily entertaining our children throughout our day trips. Everything ran extremely smoothly and we left full of happy memories and feeling as if we have made new friends with all the Extra Miles staff. Highly recommend!

Mary   –  
United States US
Visited: February 2025 Reviewed: Feb 15, 2025

Email Mary  |  35-50 years of age  |  Experience level: first safari

A perfectly organized safari with great communication and an amazing experience!
5/5

We used extra miles unique adventures to organize two tours during our four weeks in Kenya.

The first was a one day safari in Nairobi national park with visits to the Sheldrick Elephant Orphanage and the giraffe center. This was AMAZING! The driver picked us up at our VRBO promptly and we toured Nairobi national park until it was time to be at the elephant orphanedge. The excursion included lunch at Carnivore and then we went to the giraffe center. The driver was friendly and informative and a very safe driver in the crazy Nairobi traffic.

We also booked a 4 day 3 night safari in Maasai Mara. Extra miles unique provided several options for lodging and we choose zebra plains Mara camp. The accommodations were clean, the food was good, location was safe and close to the park! Our driver picked us up on time each morning and focused on what we wanted to see. He was patient and diligent to ensure our vehicle had a good view of the animals if there were many in the area. We saw all of the big 5 and so much more!

I will use this company again next time I’m in Kenya hopefully to see Ambosseli or Tsavo!!

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
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