Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 91
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 91 Reviews
Kostas   –  
Greece GR
Visited: October 2024 Reviewed: Nov 11, 2024

Email Kostas  |  20-35 years of age  |  Experience level: first safari

Expert guides, stunning wildlife, personalised service
5/5

1) A Memorable Safari with Extra Miles Unique Adventures

Our 11-day safari through Kenya and Tanzania with Extra Miles Unique Adventures was a truly unforgettable experience. The highlight of our trip was undoubtedly witnessing the Great Migration at the Mara River.

2) Excellent Pre-Trip Planning and Communication

From the outset, the communication with Joseph was exceptional. He was incredibly responsive to our requests, tailoring the itinerary perfectly to our preferences and budget. The detailed itinerary provided was a great resource throughout our journey.

3) Good Value for Money

While safaris are generally a significant investment, we felt that Extra Miles offered good value for money. However, we were slightly disappointed with the quality of the vehicle, especially considering the cost. While it served its purpose, it could have been cleaner and better maintained, particularly the reclining seats which were often malfunctioning.

4) Reliable and Supportive

Extra Miles proved to be a reliable and trustworthy company. The regular check-ins from Joseph were reassuring, and the warm welcome from owner Melissa added a personal touch.

5) Knowledgeable Guides and Diverse Wildlife

Both of our guides were knowledgeable and skilled, securing prime viewing spots for incredible wildlife sightings. However, we felt that there could have been more proactive communication regarding the daily plans and itinerary, especially in Tanzania.

6) Mixed Experiences with Accommodations

The accommodations varied, with some like Embalakai Camp exceeding expectations and others like Country Lodge Karatu falling short. Nevertheless, we were fortunate to witness a diverse range of wildlife, including the Big Five.

7) Overall Recommendation

Despite a few minor shortcomings, we would highly recommend Extra Miles Unique Adventures to friends and family. By addressing the feedback on vehicle maintenance, guide communication, and accommodation choices, they can further enhance their already impressive service.

Liu   –  
China CN
Visited: October 2024 Reviewed: Oct 28, 2024

Email Liu  |  20-35 years of age  |  Experience level: first safari

Best trip ever
5/5

The experience of this trip is beyond my imagination! At the beginning, Joseph showed his extremely strong professionalism when he docked with the travel agency staff. The recommended travel routes, vehicles and hotels are the best, and they can also give us a very low price compared with other agencies! Simon, the driver and guide, is also very professional! No matter what animals we want to see, he will promise and then take us to see them that day. We actually saw cheetahs and lions on the same afternoon! At the same time, Simon's driving skills are particularly good, and driving on dirt roads is basically not uncomfortable! This one is highly recommended!

ZHULIN   –  
China CN
Visited: October 2024 Reviewed: Oct 25, 2024

Email ZHULIN  |  20-35 years of age  |  Experience level: first safari

Very reliable travel agency!
5/5

Overall, it is a great travel agency. Seamless, well-arranged travel for 8 days and 7 nights.The customer service and tour guide were very attentive and hospitable.There was no trouble during the trip, no discrepancies with the reservation, and customer service upgraded our room for the last two nights.This trip to Africa was very enjoyable and wonderful, I met the legendary African Big Five and restored the dream of "The Lion King" as a child, thank you very much for my customer service Silas and my director George.

Jackie and Adrian   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 20, 2024

Email Jackie and Adrian  |  65+ years of age  |  Experience level: first safari

Fantastic from start to finish
5/5

Our selected 7 day safari came with a very professional yet personalised service. We experienced an eclectic mix of high quality tents and lodges.
We wish to publicly express our extreme gratitude to the whole Team of Extra Miles Unique Adventures, especially our guide, Daniel who could not have given more to ensure we had the trip of a lifetime.

Sophia   –  
China CN
Visited: September 2024 Reviewed: Oct 12, 2024

Email Sophia  |  20-35 years of age  |  Experience level: first safari

Unforgettable wildlife safari in Kenya!!!
5/5

The 8 days and 7 nights trip to Kenya was very enjoyable, we went to 4 classic national parks, gathered the big 5 of Africa. Took a lot of great photos during the trip and made a great memory in there.

The salesman Joseph was very enthusiastic to introduce the local situation and made a tailor-made travel plan for us. From the beginning of the itinerary planning, to each stop of the hotel and activity arrangements are very detailed. During the trip, he regularly asked if the arrangement was OK almost every day, and any questions were answered promptly. He also came to the airport to pick up and drop us off when the plane arrived and departed.

The driver Sammi is very good and an experienced tour guide. He picked us up at the hotel on time every morning, very punctual, never late. After all day Safari, he would explain the next day's itinerary and schedule, and then clean the car inside and out. While out on safari, he would turn on the radio before entered the park, and rush to the scene as soon as heard someone found lions and leopard. Sammi showed us all kinds of herbivores, birds and plants. We also talked about the history of each place, the culture, the life of the local people.All in all, we had a very happy time.

Nancy Ao   –  
China CN
Visited: October 2024 Reviewed: Oct 10, 2024

Email Nancy Ao  |  20-35 years of age  |  Experience level: first safari

A perfect safari in Kenya
5/5

I was happy to have the perfect Safari with extra miles. I saw so many animals here, they were so alive and cute. Joseph was amazing, he was very prompt in responding to messages before and during the trip and helped me with a lot of difficulties. In addition, our guide Fred was wonderful, very professional and experienced, showing us all the animals we wanted to see, including lions, hunting leopards and cheetahs, and he was a very helpful friend, taking care of us all the way and answering our questions, thank you very much. While in Masai Mara, Fred told the hotel that it was my birthday and the hotel gave me a complete birthday surprise and I had a birthday cake on the prairie. If you come to Kenya Safari, this is a very good choice and I recommend them to you.

Nancy   –  
China CN
Visited: October 2024 Reviewed: Oct 8, 2024

Email Nancy

A perfect Safari
5/5

I was happy to have the perfect Safari with extra miles. I saw so many animals here, they were so alive and cute. Joseph was amazing, he was very prompt in responding to messages before and during the trip and helped me with a lot of difficulties. In addition, our guide Fred was wonderful, very professional and experienced, showing us all the animals we wanted to see, including lions, hunting leopards and cheetahs, and he was a very helpful friend, taking care of us all the way and answering our questions, thank you very much. If you come to Kenya Safari, this is a very good choice and I recommend them to you.

Bing   –  
China CN
Visited: September 2024 Reviewed: Oct 8, 2024

Email Bing  |  20-35 years of age  |  Experience level: first safari

A wonderful trip and unforgettable experience
5/5

It's really a wonderful trip and unforgettable experience that extra miles give us.
Joseph is very kind and professional that help us a lot before our Safari beginning. This really make our Safari trip comfortable enjoyable.
Our guide Samuel is also very calm and patient and help us saw many animals such us all the big five and ugly five.
In a condition, it's a perfect Safari trip and I think I'll come back for the next in the future.

Robert   –  
United Arab Emirates AE
Visited: October 2024 Reviewed: Oct 6, 2024

Email Robert  |  35-50 years of age  |  Experience level: first safari

Amazing Amboseli going the extra mile
5/5

I had a great time with Dennis on a 2 night trip to Amboseli National Park. He was a great driver and guide and made the experience of spotting animals an amazing ride on the game drive. I enjoyed my conversations with him and he’s super friendly and knowledgeable.

The stay at both kibo safari camp and amboseli sopa lodge were fantastic and I have many photos to share.

I only wish I brought a bigger camera zoom lens for close ups! Thanks for this fabulous time. Highly recommended.

Yiwei   –  
United States US
Visited: August 2024 Reviewed: Sep 25, 2024

Email Yiwei  |  20-35 years of age  |  Experience level: 2-5 safaris

Good Service & Great Experience
5/5

I booked a 10-day tour with Extra Miles Adventures for my group in August, and overall, we had a great experience. The itinerary, which covered both Kenya and Tanzania, was well-planned and offered a good balance of adventure and relaxation.

One aspect I appreciated was the company’s flexibility. When our group encountered some unexpected issues, they were quick to adjust the itinerary and resolve the problems smoothly, which really showed their commitment to customer service. They also provided a guide who could speak basic Chinese, which was a nice touch and made communication easier for our group.

The price was slightly higher than I initially expected. But given that the trip was during the peak season, I thought it was still reasonable.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 91
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Extra Miles Unique Adventures, not SafariBookings
  • The tours offered by Extra Miles Unique Adventures are subject to their terms & conditions