Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 25
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 27 Reviews
MELISSA CRANSON   –  
New Zealand NZ
Visited: September 2024 Reviewed: Sep 28, 2024

Email MELISSA CRANSON  |  50-65 years of age  |  Experience level: 2-5 safaris

No Worries Tours, book with Raven Safaris
5/5

What an amazing company, from the moment I booked to the end of the trip, they take excellent care of us and they supported us throughout your tour with any questions or help we need as we added some extra tours on as we had extra days to spear. This company is fast in all your inquiries and very knowledgible in all tours. George our driver was 5 Star, well spoken, very helpful and caring nothing was a problem and he went out of his way to make sure we were having a fantastic time. The tour itself was out of this world. A memory for my father and I for life. They had excellent cars/trucks and all had fridge and USB / plugs so you can recharge your phones etc. Also had WIFI which was really good as we used it so much to contact home and they could experience the animals at the same time. Accomodation throughout was excellent (accomodated tour) Don't question this company, JUST BOOK. 5 STARS ALL ROUND. thank you for a memorable trip, I will be back.

Reply from Raven Safaris
Reply from Raven Safaris
Posted on Oct 1, 2024

Dear Melissa, we are pleased to receive such a positive review from you.Your kind words about our services and team are a testament to our commitment to providing exceptional travel experiences. We are particularly gratified to learn that Georges efforts,significantly contributed to the success of your journey. Our team strives to create a lasting memory for every guest, & it is immensely rewarding to know that we achievd that for you.Thank you once more for choosing RAVEN SAFARIS. We look forward to the opportunity to serving you once again in the future.

Anna   –  
Canada CA
Visited: August 2024 Reviewed: Aug 31, 2024

Email Anna  |  20-35 years of age  |  Experience level: first safari

Got the job done
4/5

Raven Safaris is the Tanzanian partner of the tour operator we used in Kenya. The safari went as expected per the itinerary. Our guide Mr. C was very experienced and knowledgeable about local wildlife, including birds. We wanted to see wildebeests crossing and rhinos to complete our safari trip and he made both happen. He was also a very safe driver.

The reason for 4 stars is the condition of the safari vehicle - we had 2 flat tires in 5 days, there were multiple cracks in the windshield and one of the side mirrors was held together by tape. The inside is comfortable but I'm not sure how well the vehicle is maintained. Judging by the license plate, the vehicle is an older one.

Reply from Raven Safaris
Reply from Raven Safaris
Posted on Sep 3, 2024

Dear Anna,
Thank you for your feedback. We’re thrilled you enjoyed your safari with one of our Guids Mr. C and appreciated his expertise.
We apologize for the vehicle issues you encountered. During peak season, high demand sometimes requires us to rent additional vehicles, which can occasionally be older or less well-maintained due to scarcity.
We value your input and are working to improve our fleet. We hope to serve you again with an even better experience.
Warm Regards
Raven Team

Sally   –  
United States US
Visited: July 2024 Reviewed: Aug 17, 2024

Email Sally  |  65+ years of age  |  Experience level: first safari

Wonderful
5/5

Our guide, Joseph, from Raven Safaris was amazing. He found us so many beautiful animals. I always felt safe with him. And I learned so much from him.

Reply from Raven Safaris
Reply from Raven Safaris
Posted on Aug 22, 2024

Thankyou Sally, it was wonderful to have you.

Monika   –  
Nepal NP
Visited: July 2024 Reviewed: Jul 30, 2024

Email Monika  |  20-35 years of age  |  Experience level: 2-5 safaris

Chambusa - Our guide made it a memorable trip for all of us.
5/5

The experience of a safari is truly unparalleled, and our guide, Chambusa, provided an exceptional journey through the wild. Spotting such a variety of wildlife, from the regal lions and elusive leopards to the swift cheetah, is a testament to his expertise. The sight of hundreds of elephants and giraffes, along with thousands of zebras, painted a vivid picture of the rich biodiversity and their habitats. Overall it was fantastic.

Rishu Bansal (Aggarwal)   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 28, 2024

Email Rishu Bansal (Aggarwal)  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service and amazing time
5/5

We had a great time, our driver Jakisini was very kind and informative. He was very patient and showed us around the safari with a lot of enthusiasm.
I would recommend Raven safaris any day to anyone.

Pravin mogha   –  
United States US
Visited: July 2024 Reviewed: Jul 27, 2024

Email Pravin mogha

Twinkle star tour
5/5

The best think about our tour was our guide chapusa . He was the best . Very polite and always ready to do whatever I asked unlike Roger . I asked Roger to open the AC and he did not start . And I know the car had Aircondition . That was not nice of Roger .

Reply from Raven Safaris
Reply from Raven Safaris
Posted on Jul 29, 2024

Thank you for your kind words about Chambusa. We are delighted to hear he made your tour enjoyable. We appologize for the experince you had with air conditioning. We take guest feedback very serously and we will adress this matter with relevant team.

Simran Mogha   –  
United States US
Visited: July 2024 Reviewed: Jul 27, 2024

Email Simran Mogha  |  20-35 years of age  |  Experience level: 2-5 safaris

Chumbuso was amazing he was so kind and so caring
5/5

Chumbusa was the best and beacauas of him we had the best experience on Africa!! Thank you so much!! I would definitely recommend Ravin Safari and especially chumbusa!!!!!

Karina   –  
United States US
Visited: July 2024 Reviewed: Jul 27, 2024

Email Karina  |  20-35 years of age  |  Experience level: over 5 safaris

CHAMBUSO was an exceptional guide, he went far beyond for us and we were very grateful !
5/5

CHAMBUSO was an exceptional guide, he went far beyond for us and we were very grateful ! He made sure to do everything in his power to his us the best safari experience ever !!! I would recommend him for every tour. He made our trip much better. I would recommend for everyone to ask for him as truly he is the best ! He made our trip

Beth Fletcher   –  
Australia AU
Visited: July 2024 Reviewed: Jul 9, 2024

Email Beth Fletcher  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional, relaxing, comfortable and knowledgeable. Definitely recommend.
5/5

Raven safari was really great service and value. Our driver and guide Raja was very professional and knowledgeable and so pleasant to be around. He made us feel very comfortable and relaxed and was able to answer all of our many questions. Very reliable and trustworthy and ensured we were comfortable and satisfied. Plus great company! would not hesitate to book through them again. (Private car of family of 3)

Reply from Raven Safaris
Reply from Raven Safaris
Posted on Jul 12, 2024

Thank you so much for your kind words. We are delighted to having done Safari with you and happy to host you again next time.

Sally   –  
United Arab Emirates AE
Visited: February 2024 Reviewed: Mar 3, 2024

Email Sally  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Kilimanjaro Climb!
5/5

I recently completed an unforgettable Kilimanjaro summit trip with Raven Safaris. It was an experience of a lifetime!

From the first message with Raven when enquiring about the trek, until the day I returned home, communication was great. The team were responsive and provided lots of information on the trip, ensuring I was well prepared to take on the climb.

Every member of the Raven team that accompanied me were amazing. I would not have been able to complete it without them. They were friendly, welcoming, professional, and kept spirits high even through the tough parts. My guide, Tony, was extremely knowledgeable and supportive. He carried out regular health checks, provided sound advice to avoid issues with the altitude and ensured we went "Pole Pole" to allow for gradual acclimatisation.

At the start of my trip, there was an issue with my bag not arriving at the airport. Raven were very supportive during this time and came up with a number of solutions for me. Luckily it arrived the following day and Raven were able to start my trek a day later than originally planned. They were very understanding and accommodating.

The food cooked by chef Abou was also absolutely delicious!

In conclusion, my Kilimanjaro trip with Raven Safaris was beyond incredible. I recommend Raven Safaris to anyone seeking a well organised and unforgettable adventure to the roof of Africa!

Reply from Raven Safaris
Reply from Raven Safaris
Posted on Mar 8, 2024

Dear Sally, Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you had a great time during your trek. Your satisfaction is our top priority and we are delighted that we could contribute to such a memorable adventure for you. Please feel free to reach out if you need any further assistance or have any questions.
Warm Regards
Raven Team

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 25
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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