Reviews

Sort By: Date Most Helpful Rating 51-60 of 103 Reviews
Ivana   –  
Tanzania TZ
Visited: May 2023 Reviewed: May 31, 2023

Email Ivana  |  20-35 years of age  |  Experience level: first safari

Great work- make our safari happen despite some late cancellation
5/5

Noel made sure our experience was magnificent. We had limited time for the safari and he arranged everything for us including transfer. Noel is a great guy with a vast experience in tourism and take care of his customers. Definitely , will go for safari with this operator again

Hasani   –  
United Kingdom UK
Visited: May 2023 Reviewed: May 27, 2023

Email Hasani  |  20-35 years of age  |  Experience level: first safari

Our operator Noel was as good as it gets. Very efficient, punctual and informative. Very pleased.
5/5

The safari was a great experience, seeing the animals in their natural habitat so close up in the real world. It was surreal and a priceless experience. Our guide Max aided in the experience with his expertise on each species. I couldn't be happier, I still have a smile on my face. I will definitely be back.

Adam   –  
United Kingdom UK
Visited: May 2023 Reviewed: May 26, 2023

Email Adam  |  20-35 years of age  |  Experience level: first safari

Efficient
5/5

Tour guide was brilliant! They were knowledgeable and friendly, and they really made the experience unforgettable. I would definitely recommend them to anyone looking for a fantastic safari tour.

Chris   –  
United Kingdom UK
Visited: May 2023 Reviewed: May 24, 2023

Email Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

Humble, nice guy and trustworthy
5/5

The tour operator is a clean hearted gentleman that made sure everything ran smoothly. There were no hick ups and made requirements for us when needed. I would recommend them

Ashwin   –  
New Zealand NZ
Visited: February 2023 Reviewed: May 18, 2023

Email Ashwin  |  20-35 years of age  |  Experience level: first safari

Fantastic, very helpful and easily contactable.
5/5

Our experience was fantastic. Noel was superb. Answered all our questions, provided very helpful solutions and was very quick to respond when we needed him. We would highly recommend using his service.

AMA   –  
Morocco MA
Visited: May 2023 Reviewed: May 12, 2023

Email AMA  |  35-50 years of age  |  Experience level: first safari

Amazing and super professional
5/5

Reliable, value for money and an excellent engaging guide

Guilherme   –  
Portugal PT
Visited: May 2023 Reviewed: May 12, 2023

Email Guilherme  |  50-65 years of age  |  Experience level: 2-5 safaris

Unforgettable service with Noel kindness and helpfull.
5/5

The Safari itself is a real nice experience. It is worth to drive so many Kms to see all the best big 5 and Frederik guide and Ben cook were really kind. Ben s food is delicious and Frederik was really nice and with knowledge about the wild life.
In terms of service what really surprised me was the attitude and sense of customer service of Noel. I never find such a person with so much care about clients and he was really helpfull. I needed a balance for a SIM card, he did it for me, I lost the contact ofy taxi driver after dinner he picked me up in the city, always I felt Noel was doing everything to offer us an exceptional experience. Noel was over performing and paid attention to us as I never had felt before. I feel really grateful for his polite, kind and dedicated attitude. For sure I will never forget Noel personal service and hope to meet him in the future.

Keunyoung   –  
South Korea KR
Visited: January 2023 Reviewed: Mar 13, 2023

Email Keunyoung  |  20-35 years of age  |  Experience level: first safari

Couldn't be better than him
5/5

It was really really great.
Noel, who is representative of the Serengeti Luxury Safaris, is very sensitive and caring man. I was very impressed of his caring.
If you're hesitant about making a reservation, there's no need to be.
I bet you will be satisfied.

Sam Alley   –  
United States US
Visited: January 2023 Reviewed: Feb 28, 2023

Email Sam Alley  |  20-35 years of age  |  Experience level: first safari

Fantastic tour! Amazing communication!
5/5

-Short Summary: transparent communication and pricing, knowledge guides/drivers, and exceptional service. If you want to see my photos and experience, check out my IG @SamAlleyMusic

-Full review:
I booked my Africa trip last minute in Jan 2023, so I messaged multiple Serengeti tour operators. Luxury safari replied quickly and provided clear pricing for their various experiences. Other operators seemed slower.

I spoke with Noel briefly and we decided on the 4 day package (3 national parks). They went above and beyond including on time airport pick up (despite my delayed arrival), making sure the tent size is correct ...etc.

Our driver/guide, Mtinangi, was VERY knowledgeable about animals and the ecosystem; I'm a Biologist so we were both nerding out :) He was phenomenal with his jeep; he took us to a few exclusive places the other guides didn't know how to navigate (water crossings, mud ...etc). The cook made delicious food everyday.

We saw all the animals since Mtinangi knew some ideal spots: "the big five" (rhino, elephant, Lion, leopard and Buffalo), hyena, giraffe, warthogs ...etc EVEN an elat. We witnessed a successful daytime lion hunt (the guide has only seen it 3 times in his 15 years of experience)!

I would highly recommend this tour company! They truly gave me everything I want in a Serengeti experience.

Hanny Wahyuni   –  
Maldives MV
Visited: February 2023 Reviewed: Feb 26, 2023

Email Hanny Wahyuni  |  35-50 years of age  |  Experience level: first safari

They understand quality
5/5

The agency rep, Noel, could accommodate our plan and recommend the right type of safari that fit to what we were looking for. Being a solo traveler, it was important for me to join a group trip to meet the other travelers and enjoyed our adventures together, plus for cost efficiency as well. This company understood on certain quality of the accommodation that I expected and they were all wonderful especially the ‘glamping’ inside tbe Serengeti National Park. Our group was lucky enough to be able to spot the Big 5 within 4 days and I appreciated the quick feedback for any inquiries or feedback that I had during the planning stage till the end of my trip.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 96
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0
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