Reviews

Sort By: Date Most Helpful 11-20 of 113 Reviews
Illuminate   –  
Sierra Leone SL
Visited: December 2015 Reviewed: Jan 25, 2016

Email Illuminate  |  50-65 years of age  |  Experience level: first safari

It was my first time to deal with Sunset.Their services were superb!
5/5

I was referred about Sunset Africa by my friend. It was the best choice ever! I did not regret any moment for using them. The communication was excellent! All the time I was updated on the tour plan to ensure that everything is ok and providing all the contacts including the driver identified to pick us. The driver arrived in time and the breakfast package provided while travelling was very delicous and more than enough. Although it was a long drive to the camp, but we did not feel tired as the driver was entertaining us by telling us all good places along the way and the history of those places. He was very knowledgeable. Upon arrival at the camp, all the arrangements were already in place including the tour programme for the days we will be in the camp. The tents are very nice and comfortable. The staff at the camp provided us the best services and good food. The tour guides made sure we see all the animals and they were not giving up easily esp. when tracing the lions who were very difficult to see. Overall the tour was the best and this is the beginning and not the end!! Bravo Sunset Africa!

Lucien Tah   –  
Ivory Coast CI
Visited: January 2016 Reviewed: Feb 1, 2016

Email Lucien Tah  |  35-50 years of age  |  Experience level: 2-5 safaris

Luc@Ngorongoro
5/5

I actually was not sure I would make the Ngorongoro Crater day trip, as I failed to secure with another tour service. But when I hooked with Sunset Africa Safari, I was not only offered a good price for a day trip (for a full package) but also given an excellent service. The staff helped me find a bank where I could withdraw USD (it is not common to get foreign currency from ATM in Tz). And The driver/guide took me to the Crater, let me enjoy as much I could. Under his guidance I spent an unforgettable day in the Ngorongoro Crater.
I can only and simply say: Bravo Sunset Africa Safari! You made my day on January 15, 2016.

Nicole   –  
Italy IT
Visited: January 2016 Reviewed: Feb 10, 2016

Email Nicole  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing and efficient. All reliable people.
5/5

Excellent. Everything was well organized and the service perfect.

Stefan   –  
Slovakia SK
Visited: March 2016 Reviewed: Apr 20, 2016

Email Stefan  |  35-50 years of age  |  Experience level: first safari

Perfect management from the beginning...
5/5

First of all I have to say it started with a good and fast communication with a manager of Sunset Africa - Godfrey. It was my first time in Africa so needed to know a lot of local infos, conditions ... and he explained me everything and tried to manage everything I asked for. When I started to be sure to decide for Sunset Africa (I asked more companies to make me an itinerary offer with a price) I found some feedbacks and as there was mentioned the name of the guy I did a conversation with it made me trust to send my money thousands km-s away :) Yes, all our stay was planned very well exactly as I correct it and Godfrey was the first in Arusha who I met and everything went easy and clean. Safari has been excellent after all we moved to Zanzibar (managed by SA as well) and there was a perfect location and program as well as all the stuff who did take care of us in all our stay in our almost 2 weeks in Africa. However everytime is some complications but definitely they want to help you as they can so thumb up for this company. Thanks again.

Alana   –  
United States US
Visited: June 2016 Reviewed: Jul 9, 2016

Email Alana  |  35-50 years of age  |  Experience level: first safari

Best safari company!
5/5

My mom and I traveled together on a safari in late June to early July 2016. We arranged for the safari a few months ahead of time and Godfrey was quick to respond to our questions via email. We did a wire transfer to pay in advance for our trip and he confirmed it was received.

The staff at Sunset Africa were all outstanding. We arrived at the Kilimanjaro airport, and there was a driver there to take us to our hotel, which was included in our tour price. One of the staff members came to the hotel that evening to let us know what time we should be ready the following morning for our safari.

Our safari guide Benedicto ("Ben") was excellent. We were in a Land Rover with an expandable top and had ample space to move around and take pictures of the abundant wildlife. Ben was great about spotting animals we never would have seen on our own. He was informative about the areas we were visiting and talked about the history. He even went above and beyond his call of duty by finding a step stool for my mom to use when getting in and out of the vehicle.

There were only three of us on the safari, which was not planned, but was a pleasant surprise for us since the other three people that would have been with us missed their flight and were with a different group.

We were provided with all lodging, food and water during the safari. There are a lot of options and the trips can be customized. We had a mixture of lodges and a tented camp. We were lucky enough to see the Big Five, but that can't be guaranteed since the animals are in large national parks or conservation areas.

After our safari, we stayed overnight in Arusha prior to flying to Zanzibar the following day. Transportation to the airport was provided and when we arrived in Zanzibar another driver was there to take us to our hotel in Stone Town. We went on a walking tour of Stone Town the following morning, and then went to the beach hotel where we stayed for three nights. Transportation to the ferry (our preferred transport) from our beach hotel was also provided. We were able to arrange to do a spice tour and snorkeling on our own without a problem.

If you are looking for a hassle free safari experience in Tanzania, I would highly recommend Sunset Africa! I looked at a lot of different safari companies before deciding to go with them, and am pleased that I did. They were reasonably priced and provided excellent service.

MH   –  
Singapore SG
Visited: August 2016 Reviewed: Aug 23, 2016

Email MH  |  20-35 years of age  |  Experience level: first safari

Best value and great service but please check your transfers to avoid mistakes
5/5

We went on a private tour (2pax) with Sunset Africa in early Aug 2016. We used the 12-day package as a base and customized it.

We had a good experience liaising with the company. Godfrey the manager is very prompt in replying to emails. He also was upfront about the increase in cost due to the government's increase in taxes, and his increase was reasonable because he didn't apply the 18% on the entire cost of the package, which some other companies did.

For the safari part of the itinerary, we stayed in a mix of small hotels (in the city), lodges and tented camps (fully equipped with sink, toilet bowl and shower). All the meals that were stated in the itinerary were provided and all the pickups went smoothly, with the drivers waiting for us upon arrival. We did not have any dispute with the company at any point regarding what was included and what was not.

Our guide during the safari, Benedicto (Ben) was great. He really went out of his way to make sure that we spotted the big 5 (especially the rhino which was not easy to spot), and he never tried to slack off and end the game drives early even though he was clearly tired from a long day of driving. He is also a great conversationalist and very well informed! The vehicle used is a land cruiser with a roof that can be opened.

The experience in Zanzibar was also good, though I would suggest that unless you really like beach activities, you might not need to stay for that long at the beach hotel. We also arranged a spice tour and island tour on our own with a local company without problems.

The only word of caution I have is that you need to check your travel tickets and dates very carefully because we had some mistakes with ours. We got Sunset Africa to book our domestic flights as well as ferry tickets for us, and they booked the wrong date for one of the flights. Fortunately we spotted the mistake before we left for Tanzania so they could change it. Another slight hiccup was that when we got to Zanzibar, we found that the guide there did not know he was supposed to book the ferry tickets for us, so it was lucky that we happened to check with him so he could follow up on the necessary in time.

Overall, it has been a very good experience travelling with Sunset Africa. Their strength clearly lies in the wonderful safari guides they have and in organising the safari parts of the itinerary. They are also the best value for money that I have found. I would recommend Sunset Africa for mid-range luxury at reasonable prices.

Thomas K.   –  
Germany DE
Visited: August 2016 Reviewed: Sep 3, 2016

Email Thomas K.  |  50-65 years of age  |  Experience level: first safari

life time experience. 1 week Safai, 1 week Sansibar beach
5/5

we, family of 4, with kids at age 15 and 17, enjoyed this trip very much. The service and care taking of the SunSet Afrika team was really more than we expected. All the way from planning though execution all agreements were met or even deliverd beyond. Great team with very experienced people. Flexibel, reliable and caretaking.

Simone   –  
Switzerland CH
Visited: August 2016 Reviewed: Sep 27, 2016

Email Simone  |  20-35 years of age  |  Experience level: first safari

Fabulous Safari experience
5/5

We had a great Safari experience with Sunset Africa. We went for a one-week safari in Tarangire, Lake Manyara, Serengeti and Ngorongoro Crater before flying to Zanzibar for another week of beach holiday.
Godfrey, with whom we organised the trip, was highly responsive and took good care of all our individual requests. He welcomed us personally at our first evening in Arusha.
Our driver Beni was highly knowledgable on the local wildlife, friendly, a safe driver who takes good care of the jeep and flexible.

Sunset Africa can also arrange holidays and tours in Zanzibar. We went on a great tour through Stone Town with our guide Abraham.

All in all we had an exciting and once-in-a-lifetime experience in Tansania. We can highly recommend Sunset Africa and would happily book with them again in the future.

Marga and Jan   –  
Netherlands NL
Visited: February 2017 Reviewed: Apr 10, 2017

Email Marga and Jan  |  50-65 years of age  |  Experience level: first safari

Once in a liftome experience!
5/5

We did an unforgettable beautiful 12-day tented safari with Sunset Africa. We started at Tarangire National park in which we saw, next to the ‘normal’ zebras, wilder beasts, impala’s, giraffes, warthogs and more, an amazing number of Elephants and we had our baptism of fire with lions next to the campsite.

After Tarangire we went to Lake Manyara were spent a day driving along the lake where we saw all kind of animal in het bush and millions of flamingos.
Although the first two national parks were impressive the tour did build up to better and better. Ngorongoro crater is a truly beautiful place where we added hippo’s and (nine!) rhinos to our list. In the Serengeti National Park, we saw a really unbelievable amount of wilder beast and zebra migrating through the area and we completed the Big Five with a number of leopards. Since we had a couple of days in this big park we were able to get away from the standard locations we could really enjoy the various landscapes and the variety of animals.

Next to the wonderful landscape and the number and variety of animals we were spoiled by our excellent driver/guide Ben who was able to spot and identify animals at enormous distances and could tell all kind of background stories about the animals, the parks and Tanzania.
Of course, there are things to improve like a slightly bigger tent and slightly better chairs and diner table but that really does not change the way we feel about this adventure. The car was in good condition and the served breakfast, lunch and dinner was tasteful. Public campsites are basic, but we still feel that our choice for those campsites instead of lodges by which we could add a couple of days to the safari was the right choice. Next time we would consider special campsites.

Guide Ben and Sunset Safari, thank you for this experience and we would like to recommend you to all travellers. We hope to contact you for our next safari soon.

Chris Gagnon   –  
Canada CA
Visited: July 2018 Reviewed: Jul 23, 2018

Email Chris Gagnon  |  20-35 years of age  |  Experience level: first safari

Ngorongo Crater Safari with Patrick!
5/5

We would highly recommend Sunset Africa Ltd. to anyone looking for honest, quality service when embarking on an African safari. After finding our family of five in a difficult situation due to another company’s incompetence, Sunset Africa Ltd. came to our rescue and made sure that we were taken care of. Godfrey, the managing director, ensured that we knew exactly what we were getting so there would be no surprises. Patrick, our driver, was knowledgeable, friendly, considerate, and made sure that we were able to see every possible animal in Ngorongoro Crater. While the kids’ favourites were the zebras, we all enjoyed the wide variety of birds, herbivores, and carnivores. Patrick’s patience, experience and long-standing relationships with other drivers meant that all of us – our kids ranging from teenager to toddler – had a memorable time.

Our sense of being taken care of did not end with the safari portion; Patrick coordinated with Godfrey to drop us off directly at the airport instead of changing vehicles in Arusha (as planned) to make sure we arrived on time. We have nothing but gratitude for the positive experience and are thrilled by the animals we were able to observe in their natural habitats!

Note that Sunset Africa Ltd. further specializes in mountain trekking, camping and lodge safaris, balloon safari, cultural tourism, beach holidays, hotel reservation and volunteering programs.

Average User Rating
5.0/5
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